Unit 6 Project: Innovative Digital Workspace Exploration Report

This report investigates the concept of an innovative digital workspace, focusing on talent management strategies and their impact on organizational performance, using Sainsbury as a case study. The research aims to understand the conceptual framework of talent management, identify strategies used by Sainsbury, discern the benefits of these strategies in improving organizational performance, and discuss the challenges faced during implementation. The report outlines the project planning process, including research questions, objectives, significance, scope, and milestones. It also includes a literature review that explores the concept and need for workplace transformation, the importance of an innovative digital workspace, strategies adopted by companies like Marks & Spencer, and the impact of digital workspaces on employee and organizational performance. The report uses a combination of primary and secondary data, employing research methodologies such as positivism philosophy, deductive approach, and quantitative methods to analyze the findings and provide recommendations.

Unit Number and Title Unit 6 – Managing Successful Business Project
Project Title What does an innovative digital workspace look like?
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Table of Contents
Portfolio: What does an innovative digital workspace look like?
1 – Project planning 2-7
2 – Business Case Project report 7-21
2 – Project Logbook 23
4 – Reflective Practice 24-25
References 22-23
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Portfolio: What does an innovative digital workspace look like?
1 – Project planning
Talent management is a wider concept which covers various components of HR. It is the
process of attracting, hiring, developing and retaining talent employee for the organisation. I
the current age were competition among the firm increases it becomes very vital for the
companies to have best and talented employee within the companies (Son and et. al, 2020).
To retain employee organisation uses various talent management practices such as using
training tool, performance review, tracking employee performance and many more. All of
this strategies are helping a lot to the companies to retain their talents within the workspace
for longer time duration. This report is based on the topic impact of talent management
strategies on the overall performance of the organisation (Aina and Atan, 2020).
To conduct the investigation, the chosen retail company is Sainsbury. Sainsbury is the
second largest supermarket chain in United Kingdom. The brand was founded in the year
1869 by John James Sainsbury. The headquarter of the supermarket is in London, England.
The number of shops of Sainsbury is 1428 within the area of United Kingdom. Sainsbury
deals in various products such as Hyper market, supermarket, Convenience shop and
forecourt shop. The sub brands of Sainsbury are Argos, Habitat, Nectar and TU (Sivathanu
and Pillai, 2019).
Research aim:
“To identify the impact of talent management strategies on organisational performance: A case study
on Sainsbury”.
Research rational:
The major rational behind conducting the above research on the topic talent
management is to gain detailed understanding. Through the investigation greater knowledge
about the talent management strategies will be acquired. The present research will also
highlight the different benefit as well as challenges encounter by the company with the
adoption of talent management. The existing research has also holds great interest as it would
help in achieving two vital perspectives which are personal and professional (Anlesinya and
Amponsah-Tawiah, 2020). In respect to the personal objective, I will gain detailed insight
about the tools and method used for completing the research in scientific manner. Another
personal objective is it will aid me in building various skills such as research skill, problem
solving skill, decision making skill and many more. On the other hand, with respect to the
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professional perspective this investigation will develop my professional career as it will help
me in knowing various job opportunity available in the field of HR. Thus, the current
investigation will fulfil both the objective in sound manner.
Research Questions
 What is the conceptual framework of talent management?
 What are the talent management strategies used by Sainsbury within workplace?
 What are the benefits of talent management strategies in improving organisational
performance of Sainsbury?
 What are the challenges faced by Sainsbury while implementing talent management
strategies?
Research Objectives
 To understand the conceptual framework of talent management.
 To identify the talent management strategies used by Sainsbury within workplace.
 To discern the benefits of talent management strategies in improving organizational
performance of Sainsbury.
 To discuss the challenges faced by Sainsbury while implementing talent management
strategies.
Significance of the Research
The main significance of the current investigation is that it will assist various
stakeholders such as organisation, researcher, scholar and managers. In respect to the scholar,
the current investigation will help in enhancing their knowledge about talent management in
great extent. With respect to the researcher, this investigation will act as a foundation so that
they can done their future investigation in right manner and can also know about the tools and
method they can use for their research (Järvi and Khoreva, 2020). In perspective of the
manager, the existing research will help them in knowing the various talent management
strategies they can use to attract and manage their talents. In last, the organisation will get
benefit by knowing the various impact they can get by using talent management strategies
within their company which also helps in improving their organizational performance.
Scope: What activities and tasks as defined in the project must be done in
order to make the project a success?
There are several activities which will be undertaken in the research that can help the
investigation to be successful. Such tasks includes introduction which specifies the aims and
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objectives of the research along with the rationale and background. Another activity includes
the literature review which helps in attaining the objectives of the research (Kerzner, 2022). It
also specifies the writings of well known authors in order to critique the content in an
authentic manner. Moreover, research methodology is also covered along with the data
analysis and interpretation. Conclusion and recommendations are the activities which is
stated at the end for better findings and results.
Milestones: Major events or phases in the project
There are basically two major events which are highly focused in the research. These are the
literature review and research methodology. Literature review is contented out with the help
various secondary sources using books and journals along with the articles and internet. It has
used the writings of well known authors in order to maintain the authenticity of the
information provided in the research (Susilowati and et. al., 2021). Research methodology
outlines in the current research are such that it uses the positivism philosophy and deductive
approach along with the quantitative choice and survey strategy in the form of questionnaire
containing closed ended questions. It uses both primary and secondary data collection with
cross sectional studies.
Initiation, planning and execution: Details of activities to be carried in the
project
Initiation stage of project involves the analysis of the requirements which will be necessary
for the project report to be successful. Planning stage of the project involves the prototyping
of the entire project report which is essential to get the direction that in which flow the
research will be undertaken (Damij and Damij, 2021). Execution stage is the final
implementation of the project report with findings and results. Initiation includes the
activities of data collection. Planning includes the activities of outlining of the project
structure. Execution includes the activities of data analysis and interpretation along with the
conclusions and recommendations (Rowe, 2020).
Gantt chart: Work break down structure using to track the activities to be
undertaken
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Work Breakdown Structure
2 – Business Case Project Report
Chapter 1: Literature Review
2.1 Introduction of Literature Review
Literature review is that chapter of the research which contain secondary information
about the topic. In this past published data of various researcher and author is used so that
detailed understanding about the topic can be acquired by the researcher. In this section data
is collected from various secondary sources such as books, journal, articles, website and
many more. Literature review answer the research question in sound manner so that research
aim can be attained effectively.
2.2 Main body with heading and sub-headings
Explain the concept and need of workplace transformation within Marks & Spencer?
As per the view in Hicks (2019), workplace transformation is business strategy which
is used by the organisation to change their workplace. It is process of rethinking an
environment which is more flexible as well as contain various digital technology and network
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in their workplace. Workplace transformation is the accumulation of various work, workers
and technology all together in the working. There are various dimensions of workplace
transformation that are employee, communication, collaboration, resources and many more.
All this helps in transforming the working space in flexible and innovative way.
According to the view of Selimović, Pilav-Velić and Krndžija (2021), there is a need
of workplace transformation in Marks and spencer. It is because it will help the company to
work in more productive manner. The foremost need of workplace transformation is to boost
the morale of employee. With the help of digital working employee morale can be enhanced
as various works and workers can be aligned with each other which helps them to work in
more productive manner. Another need is it helps in developing various digital and
networking skills in employee which assist in increasing the performance of the employee as
well as develop them in professional way.
What is the importance of innovative digital workspace within Marks & Spencer?
As per the view of (Philip and Gavrilova Aguilar, 2022), it is very important to have
digital workspace as it helps in gaining competitive advantage. For marks and Spencer, it is
importance to have workplace transformation because of following reason:
Increased flexibility: For Marks and Spencer it is important to have innovative digital
workplace as it increase the flexibility of the employee. With the help of digital working
space employee enjoy doing work in flexible manner as it helps in reducing the stress among
them. Their work schedule as well as working environment will become positive.
Reduce operational cost: Another importance to have creative workplace for Marks
and Spencer is it minimise the operational cost and expenses of the company. Digital
workplace helps in decreasing the duplication of work as well as helps in managing the
resources in sustainable manner. Marks and Spencer can use various chat bots and virtual
meeting technology to make an interaction
Improved productivity and efficiency: Creative and innovative workplace
transformation helps the Marks and Spencer to improve their productivity in greater sense.
With the help of various digital technology and networks work can become easier which
increase the efficiency of the workers. This will help Marks and spencer to increase their
productivity and performance.
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What are the strategies adopted by Marks & Spencer for creating innovative digital
workspace?
As per the view of Rossi, Nandhakumar and Mattila, (2020), it is very important for the
companies to adopt various digital workplace strategy in order to enhance their organisational
performance. Marks and Spencer has also adopted various Creative and innovative digital
workspace strategy in order to improve create flexible workspace, some of them are:
Remote working: The foremost strategy that is adopted by Marks and Spencer to create
digital workplace is allowing remote working. At the time of Covid 19 this strategy helps the
company a lot to continue doing their work while sitting away from the office. This aid the
brand in enhancing the productivity at the time of pandemic. This is one of the most attractive
strategy for Marks and Spencer which helps them to increase productivity (Shivakumar
2020).
Technology and software: Another way that is adopted by Marks and Spencer to create
innovative working place is using various technology and network software in their
organisation. With the help of various software, they interlinked various work with workers
that helps in reducing the overload and duplication. The day to day working also improve
with the help of this software (Mićić and et. al, 2022).
What is the impact of innovative digital workspace over performance of employees and
organisation?
According to the view of Annapurna and Murty (2019), there is a positive impact of digital
workspace over the performance of employee and organisation. It has seen that many organisation has
gained various advantage when they start rethinking to change their working space into digital place.
Some of the positive impact of digital working space are:
More employee engagement: The first advantage that they gained by using this is it helps in
increasing the employee engagement. With digital working space employee are engaging with their
work in larger manner. This helps them to increase their productivity and doing their job with more
dedication and energy.
Decreasing operation cost: Another impact of digital workspace over the performance of
employee and organisation is reducing operational cost. With the adoption of various technology
company can minimise their unnecessary expenses which as incurred earlier. This will help in
improving their financial performance in sound manner (Shivakumar, 2020).
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Improved communication and collaboration: One of the vital impact of digital workplace is
it aid in increasing the communication system and making effective collaboration with one another.
Through network useful information can be share in right manner and at right time, which helps in
taking decision at right point of time.
2.3 Conclusion of Literature Review
From the above literature review it is being concluded that workplace transformation is an
important business strategy in recent time. Many organisations are shifting their focus on adopting
various digital technology and network in their company so that they can create an innovative and
flexible working space for their employee. It is also concluded that digital workspace helps in cresting
a positive impact on organisational and employee performance and productivity.
Chapter 1: Methodology
3.1 Research Process
It is a step by step process which is followed by the researcher to conduct the
investigation is scientific manner (Fisher and Bloomfield, 2019). Each and every step in the
research process is interlinked with one another. There are eight step of research process
which are as follow:
a) Identifying the research problem
b) Formulating the hypothesis, aim and objective
c) Written literature review
d) Preparing research design
e) Deciding research sample
f) Collecting data
g) Analysing and evaluating data
h) Written the report
3.2 Research Approach
Research approach is planned process which facilities in testing theories and
hypothesise. They are classified into two parts which are deductive and inductive approach.
In the current research investigation, researcher has chosen deductive approach (Coombes
and Ryder, 2019). The main benefit to use this approach is it will evaluate existing theories.
The theories will be tested on the basis of quantitative information so that aim and objective
can be acquired in valid and reliable manner.
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3.3 Research Strategy
Research strategy is a step by step plan which assist in gathering information as per
the though and idea possess by an individual. There are various kind of research strategy such
as survey, experimental research, action research, case study, focused group and many more
(Shields, 2019). As per the existing investigation, researcher has selected survey research
strategy. Using this strategy helps the investigator to gather large data from wider sample.
This also collect numerical information in less time and cost.
3.4 Research Methodology and Tools
Research methodology is the systematic process which identify, analyses and interpret
data as per the study. This section helps the investigator to know what type of data is needed
and which philosophy, approach, data collection method is used for gathering and analysing
information (Thomas, 2021). The reader uses this section to evaluate the validity of the
overall data so that they can rely on research.
Research philosophy: Research philosophy is the set of principle and belief used for
collecting type of information they want. Positivism and interpretivism are the two research
philosophies. In the current research, positivism philosophy is used by the investigator. The
main reason for this is it assist in gathering and analysing objective information so that
current trend and pattern can be known (VanKooten, 2019).
Research choice: Quantitative and qualitative are the two research choice that can be
used by the investigator. Quantitative is based on numerical information and qualitative is
based on non-numerical data. In the present investigation Quantitative information is used by
the researcher to gather data in figures and values. The main advantage that can be obtained
by using this is more valid information can be attained and analysing numerical information
is quite easier (Iovino and Tsitsianis, 2020).
Time horizon: It is the time framework which is used to know the time of investing.
Time horizon is divided into two frameworks that are cross sectional and longitudinal. In the
present investigation, researcher has chosen cross sectional time horizon. The reason is that it
will gather data as per the current situation because data is collected at single time and that
too in shorter duration.
Data collection: Data collection is the technique used to gather and evaluate
information. There are two source for collecting information which are primary and
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secondary. In current research both primary and secondary data is used by the researcher.
Primary data is the fresh hand information which is gathered by respondent themselves. On
the other hand, Secondary data is the second hand information which is used in multiple
investigator in their research. The tool to collect primary data is questionnaire and for
secondary data it is books, article and online site (Sileyew, 2019).
Data analysis: Data analysis is the research tool which inspect, clean and measure
collected information. Using this technique useful information is accumulated by evaluating
raw data. frequency distribution and thematic are the two data collection tool. In the existing
investigation, researcher has selected frequency distribution method. The main advantage for
this is that it will evaluate quantitative data in easier manner. As well as it takes less time and
money to inspect the raw data. using this data is being represented in the form of charts,
tables and graphs.
Sampling: Sampling is method to select sample from population. There are two
sampling method which are probability and non-probability sampling. In current research
probability sampling is used because it will provide equal chance to get selected. Further in
that random sampling method is used. The sample size is 30 mangers from Marks and
Spencer (Fidahic and et. al, 2020).
Chapter 3: Findings and Discussion (Data Presentation &
Interpretation)
Q1) Do you think workplace transformation is necessary for
companies to keep up with the competition and to gain great
success?
Frequency
a) Yes 24
b) No 4
c) May be 2
Q2) Do you think innovative digital workplace is created through
workplace transformation?
Frequency
a) Yes 25
b) No 2
c) May be 3
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