Managing Enterprise: Los 5 Spanish Restaurant Case Study Report

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This report provides a comprehensive analysis of Los 5 Spanish Restaurant, focusing on its management strategies in the 21st century. It begins with an executive summary, followed by an introduction outlining the objectives of the report. The main body delves into the business description, history, and technology plan of the restaurant, including its vision, mission, and operational details. It also explores the business structure, highlighting its limited liability corporation status and product offerings. The report then examines market analysis and trends, emphasizing the importance of understanding the target demographic and adapting to consumer preferences. Furthermore, it discusses social responsibility and sustainability, including the triple bottom line approach. Financial data, including an income statement, is analyzed to assess the restaurant's performance. The report concludes with references, providing a solid foundation for its findings. The assignment covers various aspects of business management, including strategic planning, market analysis, financial management, and operational efficiency, offering a detailed overview of the restaurant's operations and strategies.
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Managing
Enterprise in the
21st Century
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Executive summary
The concept explains about how to manage their business venture in 21st century in
order to identify the target market and gain the competitive advantage. It highlights the
financial as well as non-financial targets for the growth of business opportunities. It helps to
analyse the strategy of sales and marketing in organisation to attract the customers.
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Table of Contents
INTRODUCTION.....................................................................................................................................4
MAIN BODY............................................................................................................................................4
Business description and history as well as technology plan.............................................................4
Business structure .............................................................................................................................5
Market analysis and trends................................................................................................................7
Social responsibility and sustainability. .............................................................................................7
Financial data.....................................................................................................................................8
REFERENCES ........................................................................................................................................10
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NTRODUCTION
Managing enterprises in 21st century is to plan the strategies in company to achieve
the business goals and objectives (Alshare and Sewailem, 2018). In this times management
has to train their employee’s skills and knowledge by conducting various session so that they
know what are the roles and responsibility in order to perform their tasks effectively and
efficiently. In this report Los 5 Spanish restaurant is taken in consideration. In this report it is
included that business description, history, technology plan, organisation structure, market
trend analysis and the financial data of Spanish restaurant.
MAIN BODY
Business description and history as well as technology plan.
Los 5 is Spanish restaurant which is located in Clapham junction, United Kingdom.
The vision of this restaurant is to serve happiness to the end users by making the tasty,
better quality food from others and exceptional while striving for the staff, society as well as
in environment. However, the mission statement of this Spanish restaurant is to consider the
increasing desires of our clients and to enhance our customer service continuously. They
manage and control their restaurant to serve their guests in all seven days a week and the
timing of Spanish restaurant is from morning 9:30 am to 11:00 pm in order to increase sales
and revenue. The restaurant adopt the ;latest technology which include equipment, serving
tables and many more as they also have to analyse the current taste and preferences of
customers. With the help of this Los 5 can attract customer in their Spanish restaurant so
they can visits their restaurant and consume food. In the current report, it is analysed that
they customers are more emplacing on their health conditions, for this they are focusing to
consuming vegetables and organic foods. So, they can adopt innovate and introduce new
food items according to change in demand. The Spanish restaurants have many staffs such
as cooks, to serve, dishwashers, bartenders and bus persons in their r restaurants. The
restaurant in United Kingdom is need many license such as A3, A4 and A5 as the signifies
that to use sales of food and drinks in their premises (Darling-Hammond, 2019).
The technology plan of the restaurants is take away and online booking by using
mobile applications and their websites. The offer many promos codes and vouchers to
attract the customers in their restaurants which lead to profitability and productivity in
business. However, there are many other advance technologies which are used by many
restaurants in the United Kingdom such as voice technology, table top ordering system,
chatbots as well as self ordering kiosks which should be adapted by Spanish restaurant to
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gain the interest of visitors and guests towards Los 5 Spanish restaurant. As in issues these
are the best services to serve their customers. In the the latest technology is self-ordering
kiosks which are the digital system which they place orders by their own which help
company to minimize their time to serve and in taking the orders on time without waiting the
guest in their restaurants.
Business structure
Business structure is defined legal standing which the corporate arrangement applies to an
organisation. When any company start their venture they officially are formed recognized to
decide on suitable arrangement and it gives guidance on how it is to be managed. There are
various business structures such as sole proprietorship, partnership, corporation and Limited
Liability Company. However, Los 5 Spanish restaurant is a limited liability corporation. This
signifies that this is a hybrid corporate arrangement that brings together the most advanced
companies of all environments that is both partnership and firms with their own attributes. It
protects company owner’s personal liabilities while potentially minimizing the conditions for
taxation and industry (de Jonge, 2018). In their income tax returns, the organisation transfers
the income and expenses to its shareholders and they add a percentage of the profit and
losses. Los 5 Spanish restaurants produce the foods as well as beverages such as Picoteo,
Pescado, Ensaladas, Vegetales and Carne to serve best quality foods to their clients in their
restaurants at the affordable prices.
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They adapt new style to serve their foods which is sharing platters which include
TABLA DE QUESOS and TABLA DE EMBUTIDOS in these two methods they provide
cheese platter as well as in other cured meat platter to attract and retain their users in order
to build brand awareness and reputation of the restaurants. This method helps to gain
competitive edge from the rivals to retain them. They introduce and innovate new recipes to
increase profitability and performance in business. As this helps them to develop their
restaurant in more locations and areas to maximize the business operations and activity.
When the Los 5 Spanish restaurant launch new products or services management conducts
seminars and program to conduct training to develop the knowledge and skills to complete
that products on time and make the tasty foods to their guests. The restaurants take
feedbacks after eating their meals to tell about the tastes of their foods and drinks so that
they can improve in it. The Spanish restaurant updates many recipes and remain in the
current trend and in the adapts advance technology such as research and development as
well as customer relationship management. The organisation surveys the taste and
preferences of customers to fulfil their needs and wants in market. Thus, it helps them to
stay in competitive market (Ernst and Haar, 2019).
Milestone of Los 5 Spanish Restaurant
Milestones Start Date End Date Budget
Installing all bar
equipment
01/04/21 01/08/21 5000
Installing kitchen grill,
good, and flattop
1/17/21 02/01/21 10000
Painting interior 03/01/21 03/07/21 7000
Production and
completion of menus
03/12/21 3/25/2021 5000
Hire staff 03/06/21 4/28/2021 6000
Build and launch new
website
2/20/2021 03/10/21 1000
Acquire all food 05/01/21 05/05/21 3000
Acquire all alcohol 05/03/21 05/05/21 4000
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There are four students which has contributed 20000 which is 18% and they want
investor who can give 10% which helps them to develop the business performan and they
expand their business operations and process. In addtion to this, it assist management of
Los 5 Spanish restaurants to grow their business venture because it gives them extra
benefits to make different receipes based on taste and preferences of comsumer.
Market analysis and trends
Market analysis is a theoretical and practical market research is a business
evaluation. It analyse the scale of the market in terms of volumes and pricing, the different
consumer groups and purchasing habits, competitiveness and economic factors in order to
have access and regulatory hurdles. Market research is crucial to determine and analyse the
target demographic for the Spanish restaurant. Therefore, it is a term which separates the
restaurants from those in target market. It is the current market will allow them to assess
possibilities of sales and profit in business. However, they attract the young people and the
families to visit their restaurants and gain the interest of the customers in marketplace. An
operation is to perform their day to day activities and functions of the company. They are for
retail business as well as manufacturing organisation. Therefore, the Spanish restaurant is
the retail hospitality industry which buy good, transport them and storing as well as selling it
to their users. The suppliers of Los 5 Spanish restaurants is Chef Deli which provide olives,
almonds, bread, mushroom, artichokes, lamb, chicken, tuna and many more products to
make best quality of foods in their restaurants to serve their new as well as existing
consumers.
Social responsibility and sustainability.
Social responsibility is typically a contribution of an organisation to social and
environmental security as well as to better environmental and health leadership. The triple
bottom line is a company principle which needs corporations not only to produce revenue or
standards but should calculate their environmental and social impacts in relation to its
financial results. The three Ps that compose of the planet, people and profits also have
sustainable concepts and business strategies (García-Lillo and et.al., 2019). These three
terms begins with P which represents the sustainable development target in all tipping point
between all these various principles. However, these triple bottom lines are mentioned
below:
People: Organisation requires measure to determine that its activities support both
the staff of corporation and society in which it manage and control their business. In context
to Los 5 Spanish restaurant they offer fair wages to their employees to create a secure and
friendly working atmosphere.
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Planet: Triple bottom line reduces environmental degradation and searches for
solution to decrease harmful effects for the biodiversity of its operations. It regulates its
power use and implements actions to minimize its environmental impacts. Spanish
restaurants adapt other renewable growth approaches to improve the sustainability of an
enterprise while adding to our planets.
Profit: The focus of environmental growth was the major part of work in the global
system on standardising environmental practices. Economic growth is close to profiting in
the corporate world.
Financial data
Income Statement: Annual by Quarter
1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Total
Income 200000 250000 300000 190000 940000
Net sales 400000 425000 225000 70000 1120000
Maintenance
expenses
450 450 400 300 1600
Salaries and wages 32000 35900 33100 17800 118800
Employee benefits 1500 1450 1300 1000 5250
Marketing and
advertising
900 900 900 600 3300
Rent 6000 6000 6000 6000 24000
Telecommunications 1300 1200 1150 900 4550
Utilities 2600 2750 1900 1000 8250
Interpretation of financial data:
Income: The money, in return of labour, products or service as well as investment
capital is income of a company. Income of Spanish restaurant is declining due to as there
was restriction of the UK government to open their restaurants.
Net sales: Total revenue is net income which is below the expenses of refunds,
deductions and promotions. As there were no customers in their restaurants then it declines
the sales as well as revenue in business.
Maintenance expenses: In order to ensure that an infrastructure functions
optimally, maintenance expenditure is routinely accrued costs. It is the cost where there is
reduction as all the restaurants were shut down.
Salaries and wages: This signifies the compensation charged or owned to workers
on account of an employer or services rendered. The Spanish restaurant has cut down the
salaries and wages of the employees as there were no sales to pay them.
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Employee benefits: There are the various advantages which are given to their
workers based on their performance.
Marketing and advertising: It is the tool which helps company to promote their
brand through different marketing channels such as social media, digital media, personal
selling and using many offers and promotions in order to increase sales and brand
awareness. After the the Los 5 Spanish restaurant has promote their business by using
different tools and techniques in order to increase profitability and productivity.
Rent: It is the place where organisation locates their business in their premises. The
same rent was acquired by them as this is fixed for the period of time.
Telecommunications: It is the expenses which are used to call someone in order to
solve and handle the queries of people and many more things.
Utilities: It includes water, electricity, natural gas and many more.
From the above data, it is analysed that due to crisis the business of Los 5 Spanish
restaurant was totally shut down as there were many restrictions by which visitors and
guests cannot come to eat the foods and drinks. As this reduces sales and revenue of
restaurant industry. The Spanish restaurant develops the plan to make gain more profit and
growth of their restaurant as they have update and implement their recipes into the organic
food to protect the health of customers. They introduce and launch new services to serve the
users foods such as take away and self ordering food by which they do not have to waste
their time to stand waiting outside.
Exit plan of Los 5 Spanish restaurant
There are different exit stratgies such as merger, acquisition and initial public offer by which
they can exit from their business and acquire all the strategies and plans of business
venture. Los 5 Spanish restaurants prepare the finances, consider the options and speak
with the shareholders as well as inform the employees about their exit plan. The exit strategy
is to determine the paln to minimize the stake and liquidate their own organisation.
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REFERENCES
Books and Journal
Alshare, K. and Sewailem, M.F., 2018. A GAP ANALYSIS OF BUSINESS
STUDENTS'SKILLS IN THE 21st CENTURY: A CASE STUDY OF QATAR.
Academy of Educational Leadership Journal. 22(1). pp.1-22.
Darling-Hammond, L., 2019. A license to teach: Building a profession for 21st century
schools. Routledge.
de Jonge, A., 2018. Corporate social responsibility through a feminist lens: Domestic
violence and the workplace in the 21st century. Journal of Business Ethics. 148(3).
pp.471-487.
Ernst, R. and Haar, J., 2019. Globalization, competitiveness, and governability: The three
disruptive forces of business in the 21st century. Springer.
García-Lillo, F. and et.al., 2019. Identifying the ‘knowledge base’or ‘intellectual structure’of
research on international business, 2000–2015: A citation/co-citation analysis of
JIBS. International Business Review. 28(4). pp.713-726.
Gunasekaran, A., Subramanian, N. and Ngai, W. T. E., 2019. Quality management in the
21st century enterprises: Research pathway towards Industry 4.0.
Jabbour, C. J. C. and et.al., 2020. Digitally-enabled sustainable supply chains in the 21st
century: A review and a research agenda. Science of The Total Environment. 725.
p.138177.
Mili, M., Gharbi, S. and Teulon, F., 2019. Business ethics, company value and ownership
structure. Journal of Management and Governance. 23(4). pp.973-987.
Moşteanu, N. R., Faccia, A. and Cavaliere, L. P. L., 2020, August. Digitalization and green
economy-changes of business perspectives. In Proceedings of the 2020 4th
International Conference on Cloud and Big Data Computing (pp. 108-112).
Mustafakulov, S., 2020. Features of the system approach to management of social and
economic development of regions. Архив научных исследований. 1(4).
Schell, J. M., 2020. Private equity funds: Business structure and operations. Law Journal
Press.
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