Report: Managing Food & Beverage Operations at Casamia Restaurant

This report provides an overview of managing food and beverage operations, focusing on the Casamia restaurant. It explores essential management skills such as communication, problem-solving, and interpersonal abilities. The report also delves into the legal requirements and regulatory standards that food and beverage establishments must adhere to, including food safety regulations and licensing. Furthermore, the report highlights the implications for organizations that fail to meet these regulatory standards, emphasizing potential negative impacts on brand image and financial losses. The conclusion underscores the importance of maintaining high service standards, equipment maintenance, and compliance with government guidelines to ensure business sustainability and competitiveness in the food and beverage sector. The report references relevant academic sources to support its findings.

MANAGING FOOD &
BEVERAGE OPERATIONS

Table of content
 INTRODUCTION
 Professional food and beverage management skills
within a food and beverage organisation
 The legal requirements and regulatory standards
 CONCLUSION
 References

INTRODUCTION
Food production is one of the major activities when
taking food and beverage industry into contacts. There
are a number of raw materials which are turned into
delicious dishes for the consumers who are visiting
various organisation in this industry. Casamia
restaurant is one of the famous dine in providing
services to guest throughout United Kingdom. It is a
mission in star restaurant which have great cuisines
and a number of chefs providing these services.

Professional food and beverage Management
skills within a food and beverage organisation
There are various skills that
professional required when
they’re managing food and
beverage organisation. Below
mentioned is a description of
various skills required by
cashew restaurant in order to
make sure that they are
serving their targeted audience
with maximum efficiency:

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Communication skills: This is the ability in which the employs an organisation
can successfully provide information about the organisation to the customers.
In food and beverage industry it is necessary that the employs are successfully
communicating with the consumers so that they can attain maximum consumer
satisfaction. The managers and employees of the organisation are required to be
interactive enough so that target audience can be successfully attracted. It also
helps organisation in making loyal consumers.

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 Problem solving skills: Problem solving skills
and other necessary skills required by
managers in an organisation running in food
and beverage system as there are a number of
problems arising from time to time. It is
required that they are successfully dealing
with all these problems and managing the
business correctly.
 Interpersonal skills: Interpersonal skills are
necessary when running business in food and
beverage system it is often seen that there are
a number of posters, gestures and other
interpersonal skills which is helping the
employees to understand the needs and
requirements of customers correctly. This skill
will successfully help the staff to understand
and fulfil the required needs of consumers.

The legal requirements and regulatory
standards
Legal requirements and regulatory standards for
food and beverage services required by outlets
Legal regulatory requirements
Different legal needs and regulatory standards
required for cleaning and managing equipments
There are a number of different requirements
for beverage and food services which include
food regulation act 2006, food safety regulation
1995, Food production regulation 2014,
hygiene at 1996. All these acts and regulations
are necessary to be followed by organisations
so that they can maintain the quality of the
services they are providing to their consumers.
Went food and beverage industry is taken into
context there are a number of different trigger
requirements which also include licensing,
franchising, data protection through which the
organisations can successfully fulfil all the
requirements of the consumers.

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 Implication on organisation when
they feel to meet this regulatory
requirements
 It is often seen that when
organisations are failing to meet
the regulatory requirements they
have to face negative effects.
These negative effects can be seen
on the brand value and brand
image of the organisation. The
organisation often have to face
monitory losses as they can also be
charged by government for not
meeting these requirements

CONCLUSION
With the help of the above presentation it can be
concluded that food and beverages sector is one of the
major sector in todays business. They have to focus on
the service provided by them in order to make sure that
they are successfully fulfilling all the needs and
requirements of consumer. In order to do so they have to
maintain all the equipments well and also follow all the
rules and guidelines that are formulated by government.
This helps them in dealing with the competition and
sustaining in business for longer period of time.

REFERENCES
 Weber, O. and Saunders-Hogberg, G., 2018. Water management
and corporate social performance in the food and beverage
industry. Journal of cleaner production, 195, pp.963-977.
 Cousins, J. and Weekes, S., 2018. The City & Guilds Textbook:
Food and Beverage Service for the Level 2 Technical
Certificate. Hodder Education.
 Han, H. and et. al., 2019. Role of airline food quality, price
reasonableness, image, satisfaction, and attachment in building
re-flying intention. International Journal of Hospitality
Management, 80, pp.91-100.
 PRYCE, J., 2020. Managing workers in hospitality
operations. Managing Hospitality Experiences, p.46.