This report provides an in-depth analysis of the management of accommodation services at Holiday Inn, a major player in the global hotel industry. It begins by examining the organization and key roles within the front office department, highlighting its significance in customer interaction and operational efficiency. The report then evaluates the housekeeping department, emphasizing the importance of forecasting linen stock and guest supplies to meet demand and the crucial interrelationships between housekeeping and other departments. Furthermore, it assesses the significance of scheduling maintenance and repair work to minimize guest disruption and the importance of security measures in protecting guests, staff, and hotel assets. The report concludes by summarizing the key findings and emphasizing the integrated approach required for effective accommodation service management within the Holiday Inn framework.