Strategies for Human Resource Management in Health and Social Care

This report examines the essential aspects of human resource management within the health and social care sector, focusing on the strategies and theories that contribute to effective team building and individual performance. The report explores different teamwork theories like Tuckman and Belbin's theory, and practical approaches to develop effective team working, such as effective communication, team size, and leadership styles. It also delves into performance management systems, detailing how organizations can monitor, observe, and evaluate individual performance. Furthermore, it analyzes methods for identifying training and development needs, including SWOT analysis and Training Need Analysis (TNA), and discusses strategies for promoting continuous employee development through worksheets and regular performance reviews. The report provides a comprehensive overview of how organizations can optimize their human resources to achieve their goals and objectives, particularly within the context of Care Homes.

Managing Human
Resources in Health and
Social Care

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
LO2..................................................................................................................................................1
2.1 Explain different theories for the effective team that work in Health & social care.............1
2.2 Approaches that used to develop effective team working in health & social care................2
LO3..................................................................................................................................................3
3.1 Explain the different ways where individual perform in health & social care......................3
3.2 Explain how organisation identify the need of training & development for individual........3
3.3 Analyse different strategies for promoting and continuous development of individual in the
organisation..................................................................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Management of human resources in the health & social care where recruitment plays very
vital role because they required to retail clinical or non clinical staff for the longer period
(Abdelhak, Grostick and Hanken, 2014). Organisation need to maintain staff morel, provide
opportunity for the development and build ability to to provide healthy services to their patients.
To be understand better, Care Home is British company which serve Health & Social care
services to the general public. This report include the various strategies which build effective
team who can achieve organisational goal & objectives that is regarding Health & Social care. In
addition, it include the understanding of system which required for monitoring and promotion
which develop the individual work in the health & social care.
MAIN BODY
LO2
2.1 Explain different theories for the effective team that work in Health & social care
Tuckman theory: This theory majorly focuses on team work and how they tackle the
different situation and complete their task and is will be mentioned below:
Forming: In this phase, team members totally depend upon their team leader who guide
them on each and every stage. For this, manager of Care Homes need to ready lots of answer due
to team purpose.
Storming: In the team work, it is not easy to take any decision without any cross
question and team leader or manager have to face various challenges. To resolve this issues,
manger of Care Homes need to focus on their goals and have to share a common goal.
Norming: In this phase, manager have to distribute authority or power without any
confusion and it will be accepted by the other team members. Team required to take short
decision of their own, required commitment toward works and engage with social and fun
activities.
Performing: In this stage, team already know their work and what exactly they have to
do. Because team member share the common vision and they can perform of their own without
the interference or participation of manager in any task.

Belbins theory: Belbins believes that every individual have different personality which
define the different characteristic of an individual. It include 9 role which is categories into 3
parts such as:
Action Oriented Role: It include the Shaper, Implementer and Compete Finisher (CF)
these are those people who help the team members by facing various challenges, obstacles and
have courage to push other to work well. Implementers are those who convert the idea into
actions and CF is the person who check that weather project is completed or not.
People Oriented Role: It also include those people who plays different role such as
coordinator who take all the responsibility and guide the team. Team workers who support at the
time of performing any task with team members with full of effectiveness. Resource investigator
are the innovator who find new ways of working which help organisation to achieve their goals
& task (Best and et.al., 2012).
Thought Oriented Role: In this role, it include the Plant who is creative thinking person,
Monitor Evaluator (ME) is the best analysis who evaluate the idea and then measure it's pros &
cons. Last role is Specialist who have specialised knowledge which required to fulfil the job role.
2.2 Approaches that used to develop effective team working in health & social care
Team work: Team work is the process where whole team members give their efforts to
achieve common goal or objectives. With the help of various approaches, manager can develop a
effective team who help the Care Homes to achieve their targets or goals.
Their are various approaches available to build an effective team and it will be mention
below:
Effective communication: With the help of effective communication among the team
members help the organisation to increase their goals. Manager need to build strong relation with
team members so they can share their problems. At the time of performing their duty in the team,
each member need to share information so it will eliminate the conflict & confusion. Manager of
Care Home need to provide regular feedback for the regular improvement.
Team size: For the effective team, management need to optimum size of team so they
can perform well without any confusion in team. Optimum size of team is 5 to 12 members
where leader can handle it.

Leadership: By use of different leadership style, a team can become effective through
motivation, by sharing common vision or objectives. It helps the business to achieve their
business goals & objectives.
Effective team can be build when manager use the above mention approaches to build
effective team. Manager of Care Homes, adopt this and implement in their organisation to
perform their task.
LO3
3.1 Explain the different ways where individual perform in health & social care
Performance management system: It is a systematic approach where employees
performance measure by various steps and it include:
Monitoring: With the help of performance management, manger identify the individual
performance through regular checking of their work, ask their mentors regarding their work.
Supervisor: It is a ongoing process supervisor and employee where they plan for the
development and analyse that how it will be accomplished (Denhardt and et.al., 2018).
Observation: It include the observation by their superior and provide them feedback to
improve their performance on regular basis. It will help the manager of Care Homes to measure
performance through this system.
Reflection: Manager identify that whether performance of individual is beneficial or not,
if not then identify the reason and provide proper training and development for the improvement.
Evaluation of performance: In the last stage of this performance management system,
manager or leader evaluate the individual performance and then compare it with standard which
organisation build. Individual performance compare with Care Homes's goals & objective. If it is
match then it will provide the benefits otherwise manager need to provide other training and
required improvement for the development.
3.2 Explain how organisation identify the need of training & development for individual
SWOT analysis:
Strength & Weakness used for the internal analysis and Opportunity & Threats used for
external analysis which affect the individual in the organisation.
Strength Weakness
 Creative thinking is the strength of the  Lack of experience become barrier for

organisation to complete their task.
 Speciality in any field is beneficial for
business.
the business some times.
 Limited knowledge make individual
incapable to complete their task.
Opportunity Threats
 Field shortage give the opportunity to
grab and make is use in proper way.
 Company's growth help the individual
as well as organisation in term of
profitability.
 Competition affect the individual
through increasing pressure and affect
the productivity.
 Field obstacles also effect working
environment and organisation.
Training Need Analysis (TNA): It is the process where manager of the organisation
reduce the gap of efficiency with the help of proper training & development. According to
Community Care Research, total training gap is 71% in Care Homes and it will be improved by
the community care (Drummond and et.al., 2015).
3.3 Analyse different strategies for promoting and continuous development of individual in the
organisation
For the development of individual in the organisation, manager have to adopt various
strategies which help them to identify their actual performance as well as measure the required
training & development for the further improvement. Their are various worksheet used by the
manager to measure the professional development in the organisation and it will be discussed
below:
Employee Development Planning Worksheet: It help the manager to identify
individual requirement regarding development needs and it is also used as supervision tool where
manager provide training to their employees regarding professional development (Patel, Kieling
and Divan, 2013).
Learning Activity Worksheet: After completing each training, it is identified that
whether individual learn something from this training or not. After successful implementation
learning will be used in heir job role for the achievement of results (McColl-Kennedy and et.al.,
2017).

With the help of above mention strategies, manager of Care homes can continuous
develop their employees performance. It required regular review of their performances and then
evaluate it. It is beneficial for the organisation to achieve their business goals & objectives.
CONCLUSION
From the above discussion, it has been concluded that in the organisation manager
required to adopt various theories and approaches for the development of effective team. Proper
application of effective team will be measured through performance management system and
evaluate the individual performance. In addition, manager use different way to record employees
performance and identify weather further training & development required or not.

REFERENCES
Books & Journals
Abdelhak, M., Grostick, S. and Hanken, M. A., 2014. Health information-e-book: Management
of a strategic resource. Elsevier Health Sciences.
Best, A., and et.al., 2012. Large‐system transformation in health care: a realist review. The
Milbank Quarterly. 90(3). pp.421-456.
Denhardt, R. B., and et.al., 2018. Managing human behavior in public and nonprofit
organizations. CQ Press.
Drummond, M. F., and et.al., 2015. Methods for the economic evaluation of health care
programmes. Oxford university press.
McColl-Kennedy, J. R., and et.al., 2017. How do you feel today? Managing patient emotions
during health care experiences to enhance well-being. Journal of Business Research. 79.
pp.247-259.
Patel, V., Kieling, C., and Divan, G., 2013. Improving access to care for children with mental
disorders: a global perspective. Archives of disease in childhood. 98(5). pp.323-327.