Report: Managing Human Resources in Health and Social Care

This report delves into the intricacies of human resource management within the health and social care sector. It begins by examining the influence of legislative and policy frameworks on recruitment and selection processes, particularly within the UK context. The report evaluates various approaches to selecting the best candidates, including interviews, job tests, and peer assessments. It also explores the impact of legislation like the Equality Act 2010 and the importance of codes of practice. Furthermore, the report investigates theories of group interaction and evaluates different approaches to developing effective team working in health and social care settings. The analysis highlights the significance of adapting to changing healthcare demands, succession planning, and the use of job descriptions and person specifications in recruitment. The report emphasizes the critical role of HR in ensuring quality service delivery and addressing staff shortages, offering insights into the challenges and best practices in the field.

Managing Human
Resources in Health
and Social Care

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Relevant legislative and policy frameworks of the country home influence recruitment 3
1.2 Legislative and policy framework impact on the selection and recruitment....................4
1.3 Evaluating various approaches which used for selection of the best individuals.............5
TASK 2............................................................................................................................................7
2.1 Theories of group interaction of an individual in health and social care.........................7
2.2 Evaluate different approaches which used for developing effective team working in HSC
................................................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Human resources are one of the fundamental parts of a company considered as the major
asset (Korda and Itani, 2013). In health and social care, they have vital role in providing services
to consumers and are the individual who presents and builds the organisation recognition. The
major purpose of this report was to develop and manage the aspects of social and health care,,
This assignment will evaluate selection and recruitment procedure along with investigating the
training and development need within a company. In addition, the learners are able to explore
management and leadership in order to support service of health care delivery.
TASK 1
1.1 Relevant legislative and policy frameworks of the country home influence recruitment
There are various functions of the company which govern as well as affect through the
various external and internal forces. The internal factors that can be monitored through the
company. And the external elements which are those elements that neither can nor controlled
through company. As UK has been facing the issues of employment, in order to resolve it, this is
required for them to analyse the major factors which can aid in achieving targets.
Recruitment is the hiring process in which organisation try to seek the suitable candidates
at vacant profile as well as engage them with the company (Kemp, Griffiths and Lovell, 2012).
Process of recruitment also consist of the process of selection and in this procedure, company
select best chosen applicants among the worker who has applied for performing the work and
then the applicants are selected for the company. To hire worker in United Kingdom's health and
social care in the company we require understanding some elements and designing for the
process of recruitment. St. Patrick's are employing some elements that hire worker for their
company:
Changes in Health Care Requirement Demand: This is fundamental for a company to
undertake the changes for demand and supply so they will meet certain goals and targets in more
adequate way. In health and social care, UK has felt emerging demands in country.
Policy Change: In order to make new modification or amend the system, government
sometimes make few changes in procedure or policies of selection and recruitment for filling the
vacant place of staff members. These affect the system and need of hiring influencing then
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system of each and every association. The major elements that can be considered is policies of
company which affect the decision making process of recruitment and selection procedure.
Planning of Succession: This is designing and identification procedure in which new
leaders remove some existing workers (Marziali, McCleary and Streiner, 2010). For example,
while some hire may be to replace an existing employee cause of retirements or carrier
advancement, where on the other side, creation of new job roles can lead to more recruitments.
There were around more than 90,000 job vacancies in England in which only NHS has
approximate 15000 jobs.
For making this evaluation, recruitment and selection process of country can employ
major these two ads documents which is mentioned under:
Person Specification: Often workers at care homes are expertises in certain attributes like
behavioural, attitudinal needs, educational qualification, technical capabilities, experience and
other requirement of company which is being preferred while the time of selection and
recruitment procedures. Also this can help in describing requirements of resources for full time
or part time work.
Job Description: This comprises the information linked with abilities, qualification,
skills, capabilities, requirements and job roles along with written previous experiences. Data and
information will aid in performing the process of interview that can help in evaluating the
applicant while undertaking interview procedure (Kuo, Mac Bird and Tilford, 2011).
Home care should promote their requirement of recruitment and selection at nursing staff
through using advertising methods in the domestic or localised press. This can assist them in
attracting more applicants for employment procedures for a company whether it is NHS or other
care home. Hence, nation can save their care home cause of lack of organisation need.
1.2 Legislative and policy framework impact on the selection and recruitment
There are various acts or legislative procedure which can aid in process of recruitment
and selection controlling of an individual within a company (Baggett and et. al., 2010). Hence,
the service user can easily determine the laws as well as can render more breach proofs for their
rights. Through this, government can undertake suitable activities in regard of worker step by
step in more effective manner. But still the members of care staff can make guidance through
value of care worker. This can be presented that there are staff members shortage in XXXXXX
and other centres of nursing care of accurately care for of patients in ideal manner. So the
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administration requires to use several methods and techniques for managing the activities and
operations of hospital or care homes.
Here are mentioned some of the legislation and laws linked with this which can aid in achieving
the business objectives:
Equality Act, 2010: UK government has enacted this act for protecting individual for
safeguarding them from any sort of discrimination at workplace. The act was regenerated from
Race relation act which was meant to provide protection through creating guidelines that no
worker should be treated differently on the grounds of race, gender, age or other demographical
factor.
Code of Policies and Practices: In each and every care company, the code of practices
and policies has been formed cause of determined standards for worker caring in order to carry
out employment opportunities on constant basis along with caring staff members. These refer to
the provided described information on the guidelines through which required standard can be
met under the law of health and safety work (Care Quality Commission, 2012). This is needed to
provide at health and social care staff. It can form the large packages part of legal legislation,
standard exercise as well as organisational manager process and policies in which the social and
health care assist worker for patients care. On the flipped side, home of health care make certain
that they should exercise or use those activities as well as standards which can lead them in
achievements of these codes in ideal way.
In regard of these policies of government, various social and health care companies are
able to conduct their own selection and recruitment and that are entirely based on the above
mentioned acts and discrimination law as well as other factors.
For example: The assembly of social care has been executing their code of won
individual as well as exercise of code of practices so this can reduce any kind of discrimination
linked to the worker of social organisation.
The structure of code of practices that has been complied through the organisation in
recruiting and selecting of worker. A manager of organisation can render such activities of task
that make certain that a person who are suitable for desired policies and plans for manpower.
1.3 Evaluating various approaches which used for selection of the best individuals
The selection procedure of certain applicants for the nurse vacancy as well as staff
members of care home which can be eliminated in the distinct tasks which consist of short listing
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applicants, models of selection such as interview, audition, assessment of peer staff and formal
investigation. Organisation prefer those candidates who are qualified and enough skilled to suit
the requirements of company as well as are able to care the services users or patients as per the
requirements and terms of health & safety.
In the present scenario, according to the Chief Executive Sharon Allen of care skills
presents their opinion in context of retention and recruitment without evaluating some problems
that incur among the younger social employers cause of death of accurate worker despite proper
skills for rendering quality and best support and services to them. Also numerous individuals
need to advertise or promote carrier of social and health care that face various challenges.
Numerous selection and recruitment approaches should be analysed which are written as follows:
Interviews: HR manager interview can be undertaken for selecting suitable applicants
will be reported as well as staff members of panel like director of the enterprise. The HR
undertakes change of controlling and coordinating of whole operations of business as well as
make certain of health of entire patients. This provides a chance to establish a communication
between interviewee and interviewer that helps in considering the basics of candidates. This is
essential that interview should be organised through professional in health and social care in
order to recruit best people. It can aid in understanding the best suitable recruits and also aid in
explaining their responsibility for providing responsibilities for conducting interview. Process of
interview aims on the different elements that enables a person to understand the certain job
profile as well as go through the procedure of negotiation (Chan, 2010). The main aims of care
homes is to evaluate the primary skills of staff, interacting and personal skills as well as
numerous other abilities that is needed for managing proper business operations and effective
recruitment of worker.
Job tests: Before hiring and selecting any of the applicants, organisation will undertake
required test for the job or employment. This examination are opted for job screening of
candidates of job as well as this consist of cognitive testing of capabilities, physical skills,
language competences, skills and other elements.
Peer Staff Use in Assessment Selection: Staff peer need in selection and recruitment
procedure because this help in designing candidates, worker and other members of staff. It can
coordinate, analyse as well as evaluate the candidates quality who are recruited for the vacant job
profile. The process of selection assessment assists in coordinating, managing and conducting
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entire business functions and operations. Such assessment are reliable, valid, fair that has been
complied to more standardised methods and techniques of administration for achieving for
increasing outcome and results. It can help in effective suitable techniques in order take care of
another individual.
Formal Assessment Utilisation: This can be considered as other methods in which hiring
and selection can be organised. This assessment can be defined as the tool or techniques that can
assist in identifying the misinterpretation, gaps of learning, evaluating in a manner which can
help in easily evaluate these space among the new applicants. It consists of effective techniques
or tools which can help in evaluating individuals as well as issues of health and problems in
better manner.
According to this case, in Midlands East, Nurse Mary render their opinion which
colleague and team which are struggling in order to involve cause of maternity leave, unfilled
vacancies as well as illness for absence of long time which can straight influence the body and
body. At the previous month, the public sector personnel are more blunt in regard of direct
influence the body and health of patients. As per Rob Davies, senior physiotherapist of small
care home or large hospital in south west, this has stated that requirements influence various
candidates who have struggled. There are more than 12.5 vacancies for full time job of junior
physiotherapist and major two specialist seniors. There are more than 140 members of this team
which are swamped. Also the shortage of members of staff who take care of their patients for
fulfilling their requirements and demands in adequate manner.
TASK 2
2.1 Theories of group interaction of an individual in health and social care
There are various theories which can be optimised in order to communicate with a person
in more effective manner. The health and social care companies can use these interaction
approaches for interacting and recruiting worker efficiently. Here are discussed some of the
mentioned:
Team Inventory of Belbin: As per the Belbin, there are numerous key responsibilities or
roles in effective team in order to coordinate the activities and function. This was discovered in
1981 which was altered in 1998 with some new amendments (Edwards and et. al., 2010). The
interaction activities or style of an individuals with the person with whom they are interacting,
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There are numerous techniques that can be used through care homes in order to improve or
design team or groups for communicating with individuals.
Tuckman Model: The model of Tuckman was evolved in 1965 by Bruce W. Tuckman
which consists of five initial stages of improving the groups that is necessary for business
changes. Here are discussed those major steps: Forming: In the stage of forming, members of staff lead on leader for the guidance and
direction and behave more protective in adequate manner. This phase explains that a
person start to interact as well as try to understand each other. This will helps in creating
more effective structure of teams. Storming: This can be considered as another stage where the person identify one other in
order to establish credibility among the members as well as make proper relation among
each other. In this phase, people communicate each other. It helps them in sharing their
opinions as well as crate more friendly and understanding behaviour among each other. Norming: In this, the major work is identified distinct beliefs, norms and values. Also the
major group members aim of achieving goals or set objectives. The members of staff are
involved in creating active environment as well as manage society, evaluating the active
individuals along with solving the problems and issues among groups. Entire participants
desire to alter system or structure to form more factual and logical one. The level of
increasing of trust among members of team creates communication among people
themselves that presents their team's unity.
 Performing: This is the final components in which worker manage or form a positive
relationship among their colleagues and subordinates in effective manner. The members
of teams contain high morale, values, recognition of group along with loyalty. Also, they
perform together for attaining the objectives and goals of enterprise. They can also render
more chance of development (Erdley, Anklam and Reardon, 2014). These team drives
changes and establish oneself for it. These members of team are task oriented rather than
being team oriented like other elements.
I have been working in health and social care sector which is a reputed and service
industry provide care to services user. My company has been believes or based on the concept of
creating more effective communication among the members of team in order to achieve their
target in more significant manner. I optimise the theory of Tuckman in order to achieve my team
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targets that help in forming a better understanding among the members of team along with lead
to effectively outcome achievement. We help in providing helps or satisfaction to consumer or
individual in adequate way. Also, they can develop as well as create more groups i.e. based on
common considering with each other.
2.2 Evaluate different approaches which used for developing effective team working in HSC
There are majorly two types of leadership theories that can be executed for health and
social care homes which is mentioned as below:
Theory of Behavioural Leadership: This concept will suggest that leadership, despite
believing on the trait theory claims that leadership skills are learned. This focus over the
behavioural respond of an individual in certain situation, any person can become a proper leader
in order to adopt such learning approach. A leader need to be more flexible and self-confident as
well as they should strong personality and more positive attitude for stimulation their followers
and meet the targets and goals in effective (Importance Of Effective Team Working, 2018). They
can be related t certain people and task. Such they can aid in execution this in social and health
workplace as there are more efficient decision that team have to undertake it for attaining the
determined objectives and goals.
Situational Theory of Leadership: This their majorly focus that an effective leader is the
individual can conveniently changes and behaviour as per the maturity level and sophistication
in regard of subordinates or colleagues Behaviour of leader can be more directive for supporting
and ordering extending members of staff as per the condition. This theory can be implemented at
the workplace of health and social care in order to distinct situation which be incurred in the care
homes. Therefore, the worker will be able to handle the situation and be able to provide more
suitable treatment as per the situation leading to satisfaction of consumer in ideal manner.
In the health and social care industry and company, this is require to opt some of
effective approach for building more effective team working to stimulate worker which are
mentioned here: Avoidance: It is one of fundamental elements which indicates the accurate methods to
avoid unessential arguments which can undertake in ideal style. Compromising: The another element of main goal is to create more effective working as
team that can aid in dealing with problems and issues among worker (Hasson, 2010).
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Some methods that help in creating more effective team which are often used for
maintaining employee. For e.g., it should be some individual's communication which has been
highlight or promoted. Worker often communicate with their colleagues of members which can
aid them in information management. Team members has numerous members of team which can
frequently involved such practices that can helps in interacting aims in more significant manner.
CONCLUSION
This can be state from the above mentioned report that leaders within the company has
vital role in the execution of change. For leaders, this is fundamental to consider the initial
changes in environment properly before executing in order to avoid negative influence on the
company, Apart from this, several elements are discussed in this, company can minimise the
negative influence of applied changes in organisation. Instead of this, there are various
approaches of leadership that can aid in achieving the changes as well as inspire worker for
adopting those modification. Along with it, influence of internal and external leadership driver,
individuals and teams are mentioned which has important role in decision making procedure of
firm for which suitable strategies are mentioned that can help leaders and manager in the
procedures.
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REFERENCES
Books and Journals
Kemp, K., Griffiths, J. and Lovell, K., 2012. Understanding the health and social care needs of
people living with IBD: a meta-synthesis of the evidence. World Journal of
Gastroenterology: WJG. 18(3). p.6240.
Korda, H. and Itani, Z., 2013. Harnessing social media for health promotion and behavior
change. Health promotion practice. 14(1). pp.15-23.
Kuo, D.Z., Mac Bird, T. and Tilford, J.M., 2011. Associations of family-centered care with
health care outcomes for children with special health care needs. Maternal and child
health journal. 15(6). pp.794-805.
Marziali, E., McCleary, L. and Streiner, D.L., 2010. Evaluation of an assessment battery for
estimating dementia caregiver needs for health and social care services. American
Journal of Alzheimer's Disease & Other Dementias®.25(5). pp.446-454.
Baggett, T.P and et.al., 2010. The unmet health care needs of homeless adults: a national study.
American journal of public health. 100(7). pp.1326-1333.
Care Quality Commission, 2012. The state of health care and adult social care in England in
2011/12 (Vol. 763). The Stationery Office.
Chan, M., 2010. Mental health and development: targeting people with mental health conditions
as a vulnerable group. World Health Organization.
Edwards, A., and et.al., 2010. Review: The understanding of spirituality and the potential role of
spiritual care in end-of-life and palliative care: a meta-study of qualitative research.
Palliative Medicine. 24(8). pp.753-770.
Erdley, S.D., Anklam, D.D. and Reardon, C.C., 2014. Breaking barriers and building bridges:
Understanding the pervasive needs of older LGBT adults and the value of social work in
health care. Journal of gerontological social work.57(2-4). pp.362-385.
Hasson, H., 2010. Systematic evaluation of implementation fidelity of complex interventions in
health and social care. Implementation Science.5(1). p.67.
Online
Importance Of Effective Team Working. 2018. [Online]. Available through:
<http://www.tvwleadershipacademy.nhs.uk/enews-02/importance-working-effective-
team>.
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