MOD003486 - Managing HR: HR Operating Model, Talent & Employability

This report examines the application of an HR operating model within LovetheSales.com, a UK-based SME e-commerce business, to reinforce business objectives. It details a high-impact HR operational model that emphasizes growth, globalization, cost pressure reduction, talent recognition, innovation, and emerging technologies. The report outlines the importance of talent acquisition through social media, technology leveraging, employer branding, networking, and referral programs. Furthermore, it proposes development considerations for enhancing employee skills and abilities, ensuring the business's effective execution and growth. The report concludes by highlighting the strategic importance of these HR practices in achieving organizational success. Desklib provides students with access to solved assignments and past papers.

MANAGING HUMAN
RESOURCES

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
HR operating model for reinforcing the business objectives and alignment with the help of
theories and models for the delivery of the HR services............................................................3
Resourcing proposition approaches essential for assisting towards the attraction of talented
individuals, with the application of theories...............................................................................6
Development proposals for enhancing employability skills.......................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
The management of the Human resources is inclusion of the different practices such as
recruiting, deploying and managing an organization with employees . The HRM practices are
often considered to as the practices which are very important for the management of the
organization. In this project the chosen organization is LovetheSales.com, which is a SME based
in UK which deals with E-commerce websites which considers of different products and services
from the best retailers. In this project the outline to the HR operating model has been show which
can help this organization with reinforcement of the business objectives. This project also
outlines the resourcing proposition towards the assist which can directly attract highly skilled
talent and able be helpful for the innovative approaches. In this project the development
considerations for the proposal towards enhancing the all the employee, skills and ability for the
execution of the business is highlighted.
MAIN BODY
HR operating model for reinforcing the business objectives and alignment with the help of
theories and models for the delivery of the HR services
The HR operating model is an abstract representation of the ways in which the HR
functions in the organization and operates its activities for delivering outcomes towards the
different stakeholders both inside and outside of the organization. This SME Lovethesale.com
needs to implement the High impact HR operational model. This HR operational model shows
that the shift of the performance imperatives the efficiency and cost reduction of the organization
thus, in the Low-performing enterprises there is lack of combination of proper leadership skills,
people management skills and the strong level of HR performance (Dahlbom and et.al.,2019).
Thus, as per the operating model the HR needs to play an instrumental role in the fostering of the
leadership and people management of capabilities which the organization needs for the
development of higher performances.
The HR organization help in expanding the capabilities of the employees with the help of
training and development and also developing a strategy for the challenges which can be faced
by the organization due to some reasons. Some of the low-performing employees are said to be

the combination of the business leader’s skills, people management skills and the implication of
this HR operating model includes the following,
Growth:
The focus of this model should be towards increasing the growth of the organization with
the help of different HR activities. In this model the emphasis will be given more to the training
and development of the employees which will result in increase of the performance of the
employee productivity.
Globalization:
It is the role of the HR management to make sure that their activities are valid even in the
international levels and do not favour a certain culture. In this model emphasis has been given
towards the development of the strategies which can be helpful for the business of the
organization (Srivastava and et.al., 2021).
Cost Pressure:
In this model efficiency has been given special priority which helps the employees in the
development of their exceptional strategies which are considered to be providing special
additional benefits to the management of the organization. Reduction of the cost can result in
better HR practices.
Talent:
For the success of this organization the recognition of a talent is very essential as it will
provide the business with effectiveness towards the increase in both quality and quantity of
production. Hiring of the talent is very important for the business as it losing a talent to a
competitor is loss of competitive advantage (Lam, 2021).
Innovation:
HR management of the organization in this model needs to makes sure that the business
is having proper innovation in regular intervals as it keeps the employee motivated and reduces
stress from the workplace.
Emerging technology:
The emergence of the technology is said to be one of the key ways in which this HR
model has been able to influence the business. Technology helps the HR in most of their
practices making it very systematic.

For shaping the HR model the following principles are to be considered for driving high
impact HR operations,
It's about the business-
It is essential for the HR management to influence the culture in the organization that the
all the operation which they are part of is resulting the benefit of the organization as whole and
they are a major part of it.
Collaboration is the key-
In this model it has been said that collaboration is said to be one of the most effective and
most influential way of improving the productivity of the organization which has helped the
business to be strong in the operation by staying together with togetherness and improving each
other.
Beyond the organization-
It is a very well know principle in which the company invests or save time every month
for visiting the employee. In this principle the organization is able to utilize the external market
which is needed to be integrated for the external market which must be taken under the
consideration of the HR operations.
There are also certain steps which the organization can take towards the High-impact HR
operating model such as,
Understanding the current HR operating model:
Before the implementation of a new HR operating model it is important for the HR of
Love the Sales organization to clearly understand how the existing operating model works so that
he clear understanding of the effective changes of the business can be understood.
Defining guiding principles:
The start of the HR operating model is said to be the most effective when the
organization has established few guidelines which it can undertake for achieving effectiveness in
the operations (Longenecker, Caldwell and Ball, 2020).
Setting vision for target:
Target of the operating model is said to be the key to the imitative which is to be take
before the high-impact HR operating model. The goals of this HR operating model will help the
business in the development of the effective management of the business.
Creation of future-state process work splits:

In such as HR operating model the selection of the vision which can help the business in
the designation of the does and don't can increase the total productivity. Division of the work is
also very effective method for improving the business performances.
Creation of the detailed future state HR operating model:
The development of the HR operating model can be used for the development of the
knowledge which can be used for the gaining the through the division of the work in the proper
management of the organization (Madakam, Holmukhe and Jaiswal, 2019).
Resourcing proposition approaches essential for assisting towards the attraction of talented
individuals, with the application of theories
In every organization the importance of the highly talented employees is said to be very
essential for the development of the productivity, quality and efficiency of the organization. For
the attraction of these individuals the following smart ways can be used for the attraction of the
talented employees,
Taking Advantage of social media:
Social media is a platform which is used by many people thus, it provides more options
for the individual to analyse the effectiveness of the organization. It is said to be an effective way
of making sure that the organization is able to reach the most people with their advertisement for
hiring the highly talented individuals (Rakhra, 2018). The reason why this is a very effective way
is because there are more the 3.8 million people over the social media platforms such as
Facebook, twitter and Instagram. Utilization of the social media will be considered to be a great
way for connecting with the individuals which are interested in company. Social media can be
also used as a low budget promotional platform where with the influencers the business can
easily be able to connect with the new and talented employees.
Leveraging technology:
Utilization of technology is also an easy step towards hiring highly talented individuals.
The problems which the business face during the hiring of the individuals is that it fails interact
with every individual for moving towards the process of hiring the individual. The utilization of
the technology such as the artificial intelligence is said to be the method which allows the system
of sourcing the top talent which allows the use of certain artificial intelligence for being used for
making hiring decision, including applicant tracking systems and recruitment agency. In
leveraging the technology the best and the most effective practice the business will be able to

ensure that they can effectively grow in the development of the organization which has allowed
the employees of the organization to develop its performance in the management of the
organization (Pedulla, 2020).
Development of employer brand:
In the current times it has been seen that all the highly talented individuals in the
company think that working for a company which has a strong brand name for the employees
which work in a very engaging the environment. For this the organization can try to develop a
people focused culture which will be helpful for the attraction of the talents which are said to be
most effective and can attract the talents from different nationalities and backgrounds. The vision
of the company is also a very determinant factor that influences the brand image of the
organization that helps the business in the attraction of highly talented people. Using certain
websites which are very useful for the employee branding is also a very strong platform on
which the employees working at the firm become responsible for the development of the brand
name (7 innovative ways to attract top talent to your company, 2021). The development of the
employer brand is said to be very essential for the development of a strategy towards the hiring
of the individuals which are talented and very good for the management of the organization.
Networking at candidates-Specific events:
Networking is not just beneficial for landing the clients towards the helping them tap into
the local communication of the organization. In those events it is important for finding the
individuals with similar backgrounds which allow the business in the highlighting the work of
those candidates in the events. These helps the organization in the attraction of the new and very
talented individuals which allows the business in gaining the growth. By making these events
online helps the organization in the attraction of more individuals. The networking at the
candidates specific events can be used for awarding the existing employees for their performance
in the organization (Chajduga and Ingaldi, 2021). This will create two impacts, on e towards the
existing employees which will get more motivated by getting recognition, appraisals and
rewards. Secondly these events are very good for the promotional purpose of the organization as
it will be highlighted it from the audience in which all the potential employees which has the
talent of entering the business as ta source of productivity.
Implementation of Referral program :

The speciality of this method of attracting new employees in the organization is that as
they are much more depended on in the organization. The challenges faced by the organization is
also said to be very encouraging to the employees which help in referring the employees for
considering them as the part of their job. It is very personal way of getting in touch with the new
employees and also provides the existing employees an opportunity to gain a prospective
towards the attraction of new employees. The referral programmes is mostly used for reducing
the efforts of the HR as it helps the business to gain employees which are related to the existing
employees (Hanleybrown and et.al., 2020). Utilization of this strategy will also provide the
business effectiveness in the strategy as the relations between the employee will be already
strong. This will result in strong team work and the management of the organization can
improve.
Reaching out to previous employees :
it is said to be very true that the best and the most effective employees of the organization
are the one which are had already worked in the organization previously. Thus, it can be said that
attracting the most highly talented employees can be done by hiring the old employees of the
organization. The downside to this is that there is a reason why they are not working in the
organization any more thus it is essential for the business to first analyse these issues and make
sure that they are working in the organization with effectiveness. The consideration of the
existing employees will also be cost saving method for the HR which will also be a essential way
of the development of the organization and make it cost effective for the management of the
organization and its resources (D'Alessandro and Perlman, 2020).
Development proposals for enhancing employability skills
The development of the employability skills the certain enhancements can be proposed
for the organization and its employees.
Anticipation of the emerging skills and adaptation of the policies accordingly:
In order to enhance the employability skills an individual can do the following the
substantial changes in the skills are required which are needed to for the generation of the skills
shortage and mismatch of the least in the short term. Thus, it is understandable that for
improving the employability skills it is important for the individual to be able to understand the
areas in which it believes that it requires adaptation (Fahimirad and et.al.,2019). Other than
adaptability another best way of doing this is by adding a certain set of skill to the skill set of the

employability of individual. For this the identification of the potential skills is very important.
Most these issues can be done with the help of monitoring by the organization. Monitoring the
work of the individuals will provide the organization the detail view of what improvements are
essential for the employees to c consider in the organization for the development of the staff in
the organization.
Workforce employability the development of the opportunities:
With the help of increasing the employability of the workforce the face of the ongoing
and future structural changes which can be very helpful for fostering the changes and be able to
adopt new technologies which allow the business to boost the productivity of the speeding and
reallocation of the labour from less productive activities to the productive ones which will allow
the employees to improve the while they are working in the organization. Introduction of new
technology can provide the employees opportunities for utilization of something they are not
used to this will allow them to improve their employability skills and also learn new techniques
while working. This is one of the best ways in which the employability skills can be improved
fro the employees as It has the potential of development of the employees in a practical way.
This will help them with experiences of real life practice of the work which is said to be the most
important way of making them employability skilled.
Training and Education systems for the employees for adapting to the workplace :
The direct way in which the employability skills can be improved is with the help of the
employability skill which allows the business to develop the individual employability skills. The
training will provide a systematic view of the ways in which the organization will be able to
provide the business with the management of the organization. It can be said that training will
also provide the business an in depth view of the capability of the employees which will help the
individuals to improve their skills. For the employees the collaboration with these institutes will
be also very essential as it will prove them the opportunities for the development of their
employability skills which is good for their future as well (Triyono, Trianingsih and Nurhadi,
2018.).
Development of the concrete action principles :
Another very essential factor which affects the development of the concrete actionable
principles will allow the business in understand the challenges which will be faced by the
individual. These principles will be an outline to the action which will be required to face off

against the employability skills of the individual. These principles help the employees in dealing
with stress and be able to assess and anticipate the rapid changes which are the part of the
changing. The action principles will also very useful for the important transferable skills which
will help the organization in the promotion of the labour reallocation which will face the
structural changes and also ensure the workers and be ready for taking advantages for the new
opportunities. Highlighted policies will be the one which the employees will give more attention
for example employability skill which are related to legislation and government related activities.
CONCLUSION
With the help of this project it can be concluded that human resource management for an
organization like Lovethesales.com is considered to be very essential for the organization as it
allow them to manager their human capital which is the reason for the success of most
organization. In this project the High impact performance model of HR operation has been
discussed for being implemented in the organization. This model has provided the business new
objectives and alignment including efficient approaches for the delivery of HR services to the
business and its employees. In this project the resourcing proposition of how the business can be
assisted towards attracting the highly skilled talent which has allowed the business to develop
innovative approaches and outline the on boarding methodology for the application of the
approaches, theories, and best practising for hiring new and talented employees in the
organization. In this project the development of the consideration for the proposal of the
enhancement of the all the employability skills and ability which the business will require for the
execution of the business strategy that will help in the development of the proposals which are to
be quoted into the relevant theories and best practices.

REFERENCES
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Hanleybrown, F., and et.al., 2020. Advancing Frontline Employees of Color. Boston: FSG.
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Online
7 innovative ways to attract top talent to your company, 2021.[Online]. Available through:
<https://www.softwaresuggest.com/blog/innovative-ways-to-attract-top-talent/#>