Human Resource Management Report: Innovation and Creativity

This report examines the crucial role of Human Resource Management (HRM) in fostering innovation and creativity within an organization. It addresses the challenges of employee turnover and absenteeism, particularly within the context of a company like Marks & Spencer, and proposes actionable solutions. The report highlights key strategies, including training and development programs, rewards and incentives, and initiatives to improve the quality of work life. It details the implementation of a training and development plan, emphasizing the importance of needs assessment, creating a conducive learning environment, and continuous evaluation. Recommendations are provided, focusing on market and data analysis, regular employee feedback, and effective conflict management. The report concludes by emphasizing the significance of effective HRM in maintaining organizational productivity and competitiveness, ultimately leading to increased employee retention and profitability. References to academic research are included to support the analysis.

MANAGING AND DEVELOPING
INNOVTION AND CREATIVITY

TABLE OF CONENTS
• INTRODUCTION
• IDENTIFICATION OF PROBLEM
• IMPLEMENETATION OF POSSIBLE SOLUTIONS
• IMPLEMENTATION OF PLAN
• RECOMMENDATIONS
• CONCLUSION

INTRODUCTION
Human resource Management is strategic approach which helps in managing and dealing with people in
the organisation. This presentation will define the problems which are faced by Human resource
department and how strategies are formed which helps in facing such conflicts.

IDENTIFICATION OF PROBLEM
The major issue which was faced by Mark & Spencer in relation to human resource management was
rapid “incline in employee turnover and employee absenteeism”. Such factors have created huge
impact on the organisational productivity and competitive position in the industry.

IMPLEMENETATION OF POSSIBLE
SOLUTIONS
There are several strategies which can be obtained by Marks & Spencer after
identifying the incline in employee turnover and absenteeism which negatively
influences the overall performance of the business. Some of these solutions are
discussed below:
• Training and development
• Rewards and incentives
• Quality of work life
• Better growth opportunities

IMPLEMENTATION OF PLAN
For reducing the employee turnover and absenteeism, training and
development plan has been identified which can help in enhancing the
performance standards of employees, such training and development
plan has been discussed below:
• Need assessment
• Creating a learning environment
• Developing an evaluation plan
• Select training method
• Execute plan
• Monitor the program

RECOMMENDATIONS
Some of the recommendations which can be useful and will reduce the employee turnover rate and must
be followed by Marks & Spencer are discussed below:
• Market and data analysis
• By taking regular feedbacks
• Management of conflicts

CONCLUSION
From the above information it can be concluded that an effective Human Resource Management can be
helpful in managing all personals of the organisation and in enhancing the organisational productivity and
competitive position in the industry. Such approach also helps in maximum employee retention that can
be useful for an organisation to maintain their position and profitability for longer period of time.

REFERENCES
Dereli, D. D., 2015. Innovation management in global competition and competitive advantage. Procedia-
Social and behavioral sciences, 195, pp.1365-1370.
Edwards-Schachter, M and et.al., 2015. Disentangling competences: Interrelationships on creativity,
innovation and entrepreneurship. Thinking skills and creativity, 16, pp.27-39.
Perry-Smith, J. E. and Mannucci, P. V., 2017. From creativity to innovation: The social network drivers of
the four phases of the idea journey. Academy of Management Review, 42(1), pp.53-79.

THANK YOU