University of Roehampton: Managing People and Careers Assignment

This assignment focuses on the practical aspects of managing people and careers, as demonstrated through a student's application materials and interview practice. The document includes a cover letter expressing interest in a human resources position, a detailed CV highlighting relevant skills and ...Read More

Managing people and
careers

Managing People and Careers Assignment Template
COVER LETTER – COPY AND PASTE YOUR COVER LETTER HERE (MAX. 500
To,
Human resource manager
Marcus Evans LTD, London
Dear sir,
I am writing this letter to you to express my feeling about the interview with your company
and want the job details and in this letter I would like to express my qualification.
I am currently working at the Cheval Three Quays, 40 Lower Thames St, London EC3R 6AG
as a present room attendant and I have skills according to my experience is that I am a self
motivated person and I am extremely organised person due to my past work experience. I am
a personable and friendly and I also have general knowledge of internet and also have
excellent computer software. I like to be neat and clean appearance. I have different language
skills like English, Spanish and Romanian.
After the graduation, I hope to work for an agency like you and I know that with this
experience, serve clients. I found that your organisation will give me perfect opportunity
Page 2 of 8

Managing People and Careers Assignment Template
CV – COPY AND PASTE YOUR CV HERE (Maximum 2 sides of A4)
Key skills
From my past work experience, I have gained various skills.
This includes the following:
Time management
Negotiation
Verbal and written communication
Conflict resolution
Service management
WORK HISTORY
I am currently working in AV production company as an
accounts executive. I am working here from past 3 years. I
make sure that all the problems which are being faced by
consumers. I also make sure that all my activities are being
completed on time so that it can increase the operational
productivity of organization. I also make sure that I make
better relationship with consumers.
Achievements
I have been made employee of the year last year. I have also
received most creative employee award in the year 2016.
EDUCATION
06/2018 - present BSc Business Management - University of
Roehampton - London
2005 – GCSE Mihail Kogalniceanu – Vaslui, Romania
Page 3 of 8

Managing People and Careers Assignment Template
APPLICATION FORM (maximum 200 words per answer)
1. Why do you want to work for us?
I really want to work with your company as I really desire to make my career in sports
industry. Your company can help me in outshining my career goals and paths. Also I
want to work with your firm as it will give me better opportunity to. I also have proper
skill with me which will help me in properly doing the task in your company. Like for
example I have adequate time management skills It's one of the reputed companies by
working in this company a person's reputation increases and I ensure you that 100 % an
employee puts effort into the company. I need a platform which can help me to enhance,
grown and develop my skills according to the situation. I think company will have a nice
name and one of the best among rest. I also want to improve my technical skills so I want
a good platform which I believe that your company will provide me.
2. Tell us about a time you worked in a group to achieve an objective (what did you do
and what was the outcome?)
About my experience I have done some work in my career as I was cashier at the car
washing company where in experienced that customer handling is important because I
feel that customer get so angry and so impatient because customer can not wait. I also
done some work as a waitress where I take order from customers for food and beverages
and that is where learnt that customer preference is important and time management is
also important. I also worked as shoe seller and achieve the objective of study on
customer handling. As my experience I have learnt and achieved lots of new thing which
give me lots of new theory how to work with and handle the customer as waitress and
cashier and room attendant and last as a shoe seller where I achieve the customer
preference. So that was my experience wherever I worked and with the team I worked
with to achieve an objective.
3. Tell us about a time when you identified a new approach to solve a problem. (what
did you do and what was the outcome?)
Page 4 of 8

Managing People and Careers Assignment Template
Every problem does have solution where I learnt that in my current job I am doing the
room attendant and here I clean high standards where I learnt a approach of cleanliness
and this approach describes about how the rooms must be clean for the customer even
when there belongings are tidy. In my last job as a cashier I learnt the new approach
where customer can not be waited by the organisation and here as a cashier I ensured that
they are satisfied and offered hot drinks and I was keeping the place as clean as possible.
On this daily basis I had to compile a report for the managers to ensure that the business
is running smoothly. The second place I was working as a salesperson where I recognised
that being as a salesperson I identified anew approach while selling shoes I also suggest
them, to buy related products to increase the sales so I sale them product like handbags,
hosiery and shoe polish which also increases the sales of our company products. Then the
workplace I worked as a waitress I measure that customer is important for us so the
customer have to be asked about everything and I identified this approach as useful one
was checking with customers to ensure that they were enjoying their meals and taking
action to correct any problems that arose. I was cleaning tables and counters after
customers had finished dining. I was preparing hot, cold and mixed drinks for customers
and served bottles of wine. I was collecting payments from customers. So by this
customers feel very good and this make them ton visit again.
4. Tell us about a time when you had to manage a number of different priorities and
complete a number of tasks in a short amount of time (what did you do and what
was the outcome?)
I was at the restaurants where I was working as a waitress, I was taking orders from the
customers for food and beverages. I was serving food and beverages to customers and
preparing or serving the speciality dishes at their table as required. I was checking with
customers to ensure that they were enjoying their meals and taking action to correct any
problems that arose. I was cleaning tables and counters after customers had finished
dining. I was preparing hot, cold and mixed drinks for customers and served bottles of
wine. I was collecting payments from customers. I was removing dishes and glasses from
tables or counters and taking them to kitchen for cleaning. So these are the activities I
have in the short span of time by handling customers I learnt a lot like how customer
behave and what kind o f serving restaurant must provide to the customer. At the second
place I work as a room attendant I realise that cleaning and tidy is needed to impress the
guests I ensure that all aspects of cleaning are covered, this includes changing the bed
linen, making beds, vacuum, mopping floors and replenishing shares of guest supplies
such as shampoo, shower gel and soap. I organise my work schedule from the flat status
list, occupied arrivals and departures. I promote a positive image of the property to all the
guests.
5. Tell us about a project you worked on that required you to persuade others to your
point of view (what did you do and what was the outcome?)
I was a cashier at the car washing so I was assigned as a cashier but what I see and I done is
different from my work I was watching that customer are waiting a lot for their cars to wash
at that time customers feel so uncomfortable and if they feel uncomfortable and then it will
create problems at the car wash centre so give them space and I also offered them I ensured
that they were satisfied and offered hot drinks. I was keeping the place tidy and clean. On a
Page 5 of 8

Managing People and Careers Assignment Template
daily basis I had to compile a report for the managers to ensure that the business was running
smoothly so on the car wash centre customers feel good about it and while car is washing and
getting prepared about it, it will give them satisfaction.
Page 6 of 8

Managing People and Careers Assignment Template
INTERVIEW PRACTICE – COPY AND PASTE YOUR REFLECTION NOTES FROM YOUR
INTERVIEW PRACTICE HERE (MAX 200 WORDS IN BULLET POINT FORMAT)
 During the interview practice I have realised that I was unable to understand most of
the questions which related to sports industry. Also I realised that I was confident
enough to answer all the questions which has been asked to me during the interview
process.
 I have analysed during the interview process that I was really weak in presentation
skills. This I need to learn so it can be helpful for me to settle down my career in
sports industry. I have also analysed that during the time of interview my experience
has really helped me in communicating with the interviewer.
 I have also analysed that during the time of practice interview I was really calm and
composed. I also put my phone of silent mode so that there is no break in the time
of interview.
 This will help me successfully clearing up the interview process. I also find out that
during the time of interview preparations I was really not looking into the eyes of
interviewee. This made my interviewer showed that I am lacking in of confidence.
References
Books and journals
Bader, B., Schuster, T. and Dickmann, M., 2019. Managing people in hostile environments:
lessons learned and new grounds in HR research. The International Journal of
Human Resource Management, pp.1-22.
Baruch, Y., Altman, Y. and Tung, R.L., 2016. Career mobility in a global era: Advances in
managing expatriation and repatriation. The Academy of Management Annals.
10(1). pp.841-889.
Page 7 of 8

Managing People and Careers Assignment Template
Bozionelos, N. and Baruch, Y., 2015. Managing managerial careers. Handbook of Research
on Managing Managers. Cheltenham: Edward Elgar. pp.62-84.
Cascio, W.F., 2015. Managing human resources. McGraw-Hill.
Evetts, J., 2017. Women in Primary Teaching: career contexts and strategies. Routledge.
Federici, E., 2019. The pursuit of an employment relationship Managing people in a flexible
labor market. Human Resource Management. 1, p.29.
Hennekam, S.,and et.al., 2019. An International Perspective on Managing a Career as a
Woman Composer. International Journal of Arts Management. 21(3). pp.4-13.
Hill, J., 2018. Tips in managing ADHD in teens: Interview with Ali Breen, career coach. YA
Hotline, (106).
Hughes, C., and et.al., 2019. Managing People and Technology in the Workplace', Managing
Technology and Middle-and Low-skilled Employees (The Changing Context of
Managing People).
Hughes, C.,and et.al., 2019. Prelims', Managing Technology and Middle-and Low-skilled
Employees (The Changing Context of Managing People).
Hurst, J., Leberman, S. and Edwards, M., 2016. Women managing women: Intersections
between hierarchical relationships, career development and gender equity. Gender in
Management: An International Journal. 31(1). pp.61-74.
Martin, G. and Siebert, S., 2016. Managing people and organizations in changing contexts.
Routledge.
Noe, R.A.,and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Reid, E. and Ramarajan, L., 2016. Managing the high intensity workplace. Harvard business
review. 94(6). pp.84-90.
Page 8 of 8