University of Roehampton MBA: Managing People and Careers Portfolio

This portfolio, submitted by a student, is a comprehensive application for a Finance Assistant position. It includes a detailed cover letter expressing interest, qualifications, and relevant experience, highlighting skills such as self-awareness, communication, and financial service knowledge gained at the Royal Bank of Scotland. The CV provides a concise overview of the applicant's education, extracurricular activities, skills, and work experience, emphasizing abilities like multitasking and problem-solving. The application form answers questions about the candidate's motivation for applying, experience working in groups, and approach to solving problems, demonstrating a proactive and results-oriented approach. The portfolio effectively presents the candidate's suitability for the role, showcasing career goals and a commitment to contributing to the success of the organization.

Managing People and Careers Portfolio
ADD NAME AND STUDENT NUMBER HERE
ADD VACANCY REFERENCE CODE HERE

Managing People and Careers Template
COVER LETTER – COPY AND PASTE YOUR COVER LETTER HERE (MAX. 500 WORDS)
Date 20 August 2020
William Tylor
(Fes Group UK)
([e-mail].)
Dear Mr Susan Flemming
My name is William Tylor and I have two-year experience in sage Account Program and
financial services and at the same time have qualified in AAT that is technical education. I
have done B.com with 70% from University of Dunearea De Jos- Romania in 2016-18 and
pursing in MBA 2nd year from University of Roehampton London. I am communicating
with you regarding Finance Assistance advertisement that is going to conduct on your
official website. I am highly interested for the Finance Assistant post because I ensure that
I am eligible for this designated post. There is a reason such as I have all skills like self-
awareness, effective social skills, communication skill, highly dedicated for duties, honest,
focused, positive attitude, good technical skills and others that makes me highly competent
and excellent as well as more suitable applicant for this post (Sweet and et.al., 2019). I
have financial service experience because I worked with Royal Bank of Scotland which
offers various type services like financial services to the customers. I have great knowledge
about financial services because I personally handles all such customers who needs
financial services.
To date I am highly aware about my strengths:
 I have ability to perform number of tasks with ease at minimum time effectively.
 I have ability to determine all problems with the accounts and resolves them in
efficient manner.
 I have strong awareness over financial processes work because I used to coordinate
all financial operations in the Bank when I used to do work.
 I have great social skill because I used to be team leader in Bank so that I can
supervise individual’s performance and resolves their issues which they face while
dealing with account issues.
 I can operate almost all technologies that uses in banks because I have qualified
from AAT so I learn to operate different technologies like online banking.
 I am multitasker because I have knowledge almost functionals related to banking
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Managing People and Careers Template
like managing online banking and expenses report, assistance on tax return
preparation, CIS statement and others. So, company does not need to recruit
number of employees for different operations because I can perform other duties
time to time.
From my confidence, I consider myself highly suitable, proactive, dedicated and bit
dependable on others who keeps effective interpersonal and communication skills. I
believed that only a effective relationship between company and staff could be led mutual
profitability. For example, my financial service experience, education background and my
qualification in AAT would make me excellent and highly efficient for the Finance
Assistance post. However, this opportunity allows me to enhance my existing capabilities
and skills while performing all duties in the new workplace with positivity.
In last I would like to be thankful for your valuable time as well as attention, and I have
faith to have opportunity to confer with you in personal.
Sincerely,
(William Tylor)
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Managing People and Careers Template
CV – COPY AND PASTE YOUR CV HERE (Maximum 2 sides of A4)
Name: William Tylor
Email ID: [e-mail]
Father Name: Watson Tylor
Mother Name: Roma Tylor
Education Background
 Completed graduation in commerce from University of Dunearea De Jos- Romania.
 Post-graduation from the Swansea University in accounting and business
economics.
 MBA in finance and marketing pursuing from University of Roehampton London.
Extra curriculum activities
 Completed diploma in tally and accounting.
 Orientation training in personality development and skill development.
 Computer training comprises with MS Word, Excel and Power Point.
Experience
 Worked as a computer operator in start up call bright wood for 1 year.
 Worked as an accountant in Eagle Eye Solution Company for 3 years.
 2 Year experience in sage accounting program and financial services.
Skills
I carry various skills like self-awareness skill, effective social skill, communication
skill, highly dedicated for duties, honest, focused, positive attitude, good technical skills,
observation skill, analytical skills and various other skills that will allow me to perform my
duties in the most efficient manner.
Hobbies
 Singing
 Dancing
 Painting
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Managing People and Careers Template
 Sketching
 Writing poetry
 Learning new skills
Abilities
 I carry the strong potential to perform number of tasks with ease at minimum time
effectively.
 I have ability to assess the problems and look for the best level of solution for such
identified issues (LaManna and et.al., 2017).
 I have strong awareness over financial processes work because I used to coordinate
all financial operations in the Bank when I used to do work.
 I carry the great social skill because I used to be team leader in Bank so that I can
supervise individual’s performance and resolve their issues which they face while
dealing with account issues.
 My teachers has said that I carry a good confidence and I also aware about because
when a time I decide to bring change in myself or others then I give more efforts to
get success in that.
 I can operate almost all technologies that uses in banks because I have qualified
from AAT so I learn to operate different technologies like online banking.
 I am multitasked because I have knowledge almost functional related to banking
like managing online banking and expenses report, assistance on tax return
preparation, CIS statement and others. So, company does not need to recruit
number of employees for different operations because I can perform other duties
time to time.
 I have ability to encourage staff to give best performance in the workplace.
 I have the ability to work in a team in such a way that I would not just contribute in
my efficiency but I would look for the efficiencies of the entire team.
Career goals
I want to work in an organisation where I get to deliver all my skills and abilities in
the best way possible. I like to learn new things and skills and ambitious that in which ever
organisation I will serve my services that will give me the complete freedom of expressing
my capabilities and skills in the best way possible (Oliva and et.al., 2019). I would like to
work on my skills so that I can deliver better operations in the company to achieve the
objectives of such organization. My career objective is to prove as an asset for the
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company and I would like to devote myself fully so that I can contribute in the growth and
success of such organisation.
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Managing People and Careers Template
APPLICATION FORM (maximum 200 words per answer)
Why do you want to work for us?
Thanks for asking this question because I have lots of things which I can share with
you. The major point is that I was looking for such platform whereas I can use my knowledge
and skills which I developed from my last job (Sekarwinahyu and et.al., 2018).
Unfortunately, I did not get such platform but when I saw finance assistant advertisement on
your company’s official website then I really got excited. Prior, I research about your
company to gather extensive information like positioning in the market, market size, working
environment and others. Thus, I find out that FES Group is a mechanical and electrical
installation company in the Stevenage in UK which is quite close to all shops and amenities.
FES Group has aim to become one of the largest privately owned and family managed
business in Scotland along with 2000 staff. This company conducts fewer training program as
well in order to support ambitious applicants to learn how to offer financial services, online
banking developing expenses report and others. Apart from this, I saw feedbacks of post
employees who have given over working environment and management support that made
me more excited. The reason behind is that I want such management team who allows their
staff to communicate with them directly and resolves their issues on time. Another is that I
always want to work in friendly environment because I believe that effective and friendly
working environment brings prosperity and mutual benefits in the business. So, I think that
your company is best for my career orientation.
Tell us about a time you worked in a group to achieve an objective (what did you do and
what was the outcome?)
I have worked in many groups till now but the experience with the well-known group
‘The Toastmasters International’ taught me numerous skills which I can use in contributing
positively to the progress of the organization. The organization I worked in is headquartered
in the US and I was a part of its clubs which are operated worldwide. Its main aim is to
promote communication, leadership and public analysis (Eugster, 2019). But to become a
part of the club, one needs to deposit a certain amount to the club although it is a non-profit
organization. I initially became a member of that club by paying the amount. The objective
behind joining was to be perfect in leading and communicating (Elkins, 2019). The club
organized regular meetings every week in which all the members are supposed to speak on a
topic given at that time and the meeting is divided into various segments like prepared
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Managing People and Careers Template
speeches, table topic sessions and many more. The additional point of the club was that it
rewards some individuals on the basis of their performance which motivated us a lot.
The discussions taught me the leadership and communication skills and later on I was
promoted as the area leader of that club and got the post to handle the amount collected from
all the members which made me learn all the financial skills. The objective behind
membership was achieved and I became able to communicate and lead any group without any
fear. Therefore, I think I can use my communication, leadership and financial skills at the
post of financial analyst in your organization.
Tell us about a time when you identified a new approach to solve a problem. (what did
you do and what was the outcome?)
I joined Royal Bank of Scotland after completing my graduation that time I was bit
confused that I doing right to join job or not. The reason behind is that I decided that initially
I will take practical knowledge while working in real workplace then I will do MBA. There
were various new things which was new for me like financial service, online banking, prepare
tax return preparation and others. Frankly, I did not know anything because all was different
which I studied during bachelor’s time. The common thing was account and calculation
expertise that always supported me to keep my recognition in the bank. Initially manager of
Royal Bank of Scotland assigned me job as cash holder then they provided training me and
other new joiners to make us multitasker for all banking operations (Billed and Care, 2020).
Then manager of the Royal Bank of Scotland assigns different tasks per week to analyse our
performance effectively (Lewis, VILLASENOR and WEST, 2017). I also assign different
tasks by finance manager like offers financial services, online banking and resolves all issues
related account for a weak. First day of the week and last day of the week were quite
memorable days for me because in first day I was thinking how would I do but I completed
number of tasks without concerning about result. At the last day when my senior authority
analysed my whole work then whole team of Royal Bank of Scotland praised me because I
completed all tasks while maintaining quality. Even I was surprized how would I complete
different tasks in a week then I identified that yes this is my strength and must improve it
more.
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Managing People and Careers Template
Tell us about a time when you had to manage a number of different priorities and
complete a number of tasks in a short amount of time (what did you do and what was
the outcome?)
When I was in Royal Bank of Scotland that time, I usually perform number of tasks at
different positionings which were used to assign by finance manager. As know end year of
the month is quite hectic for the bank industry because they have to complete all pending
documents. The reason behind is that banks have to prepare new record with new year. That
time Royal Bank of Scotland bank was lacking behind staff productivity so most of the
responsibilities handles by other staff members (Serido and Deenanath, 2016). In the peak
period, finance manager of the company got unwell due to weather, so whole responsibilities
of finance manager assigned me by finance manager for a week. So, it was big task for me to
assign number of tasks among staff member and complete other responsibilities as finance
manager. Well, I assigned different tasks among finance team and I completed my all
pending work which already assigned by finance manager. Apart from this, I supervised all
staff performance work and supported those employees who were facing issues while solving
issues of accounts. Thus, I completed all assigned tasks in weak and performed whole
responsibilities of finance manager effectively. The entire staff of Royal Bank of Scotland
and specially finance manager praised me a lot which made me feel better.
Tell us about a project you worked on that required you to persuade others to your
point of view (what did you do and what was the outcome?)
I assigned a project by manager of Royal Bank of Scotland with deadline of 20 days
(Harding, Hopkins and Barr, 2017). The project was based on prepare a financial service
report that must comprise two-year record of those companies who have taken financial
services and others have applied for it. Initially I was thinking that’s quite easy project. But
when I saw lots of written document of those businesses which have taken financial services
and data entries of those companies which have applied for it. I became shocked because it
would be going to take one month but I got only 20 days. So, I started my work from first day
of allotment. I made schedule and enlist my targets for each day in order to complete my task
before deadline. Really it worked wonder because I completed my project in given deadline.
It was quite time-consuming but made me learn many things. Even management of Royal
Bank gave me recognition among entire team for the best performance. Overall, my
experience was great after completing this project.
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Managing People and Careers Template
REFLECTION ON YOUR BUSINESS READINESS
Gibb’s reflective model
It is self-reflection model that supports to express individual feelings which have achieve
from learning. I used this model to share my experience which I have experienced.
 Description: It is primary phase of Gibb’s reflective model wherein give brief
information about incident. I prepared cover letter, CV and gives oral interview for
getting job as finance assistance in FAS, UK. Honestly, I was too nervous about the
interview session because I have no idea about such question whereas going to be
asked by senior authorities (Song, Yu and Lu, 2018). So, I prepared myself effectively
for the interview session by learning all financial models and theories which could be
asked by interviewers. On serious note, I ensure about that I was too anxious for this
interview process.it also evident that almost questions were related to my past work
experience and education background which asked by interviewers. However, I
thought that my interview was like successful venture because I enable to give all
answer calmly.
 Feelings: Before giving interview session I was too nervous and hesitate but later one,
I felt too relax and calm. In addition, I was happy after giving interview because
interviewers were great. Initially they made me feel comfortable then they gave me
time to represent myself potentially. Overall feeling was great because first time I
gave all answer calmly without concerning about result.
 Evaluation: I evaluate all situation pro-interview, on-going and post-interview then I
realized that there were various things which was great such as my business etiquettes
were good that impressed interviewer as well. But I realized that I was taking too
much time while answering of given questions. Another is that most of the time I was
losing control on my formal communication. As I know it is essential for being
professional (Maklan, Antonetti and Whitty, 2017).
 Analysis: I also analysed that there were various things which I did good like I
prepared cover letter and CV for the designated post wherein I mentioned my
strengths and potentials which made me excellent candidate for the designated job.
But I felt I was lacking behind time management and effective communication skills
during preparing cover letter, CV and interview session.
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 Conclusion: I have good number of skills like good business etiquettes, interpersonal
skills, social skills, technical, multitasking skills which make me excellent. So, I have
decided I will improve these weak skills which I identified during event.
 Action plan: I will improve my weak skills such as time management and
communication skills by developing PDP plan and others resources like 4D
management tool and senior authorities guidance. Thus, I will become effective,
competent and excellent for all such interview session in future.
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References
LaManna, J. A. and et.al., 2017. Plant diversity increases with the strength of negative
density dependence at the global scale. Science. 356(6345). pp.1389-1392.
Oliva, R. and et.al., 2019. Broad-spectrum resistance to bacterial blight in rice using genome
editing. Nature biotechnology. 37(11). pp.1344-1350.
Eugster, N., 2019. Family firms and financial analyst activity. Pacific-Basin Finance
Journal. 57. p.101005.
Elkins, M.D., 2019. Member Dynamics that Influence Membership Renewals in Toastmasters
Clubs: A Qualitative Case Study (Doctoral dissertation, University of Phoenix).
Billed, A.G. and Care, M.N., 2020. FINANCIAL ASSISTANCE POLICY February 1, 2020
POLICY/PRINCIPLES. POLICY.
Harding, L., Hopkins, N. and Barr, C., 2017. British banks handled vast sums of laundered
Russian money. The Guardian, 20.
Lewis, R.J., VILLASENOR, J.D. and WEST, D.M., 2017. The 2017 Brookings financial and
digital inclusion project report. Washington, DC: Centre for Technology Innovation
at Brookings.
Maklan, S., Antonetti, P. and Whitty, S., 2017. A better way to manage customer experience:
Lessons from the royal bank of Scotland. California Management Review, 59(2),
pp.92-115.
Sekarwinahyu, M and et.al., 2018. Development of problem based learning for online tutorial
program in plant development using Gibbs' reflective cycle and e-portfolio to
enhance reflective thinking skills. In Journal of Physics: Conference Series (Vol.
1157, No. 2).
Song, H., Yu, K. and Lu, Q., 2018. Financial service providers and banks’ role in helping
SMEs to access finance. International Journal of Physical Distribution & Logistics
Management.
Sweet, L and et.al., 2019. Developing reflective capacities in midwifery students: Enhancing
learning through reflective writing. Women and Birth, 32(2), pp.119-126.
Serido, J. and Deenanath, V., 2016. Financial parenting: Promoting financial self-reliance of
young consumers. In Handbook of consumer finance research (pp. 291-300).
Springer, Cham.
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