Managing People and Careers Portfolio: Job Application & Self-Analysis

This portfolio showcases a student's application for an Account Executive position, demonstrating their understanding of managing people and careers. It includes a detailed cover letter expressing interest in the role and highlighting relevant experience, such as branch management and retail coordination, and educational background, including a B.Sc. in Business Management. The CV provides a comprehensive overview of the student's skills, including communication, language proficiency, and experience in various roles. The application form responses provide insights into the candidate's motivations for the job, their teamwork experience, and their problem-solving abilities. The portfolio reflects the student's ability to articulate their qualifications and suitability for the position, emphasizing skills in customer service, sales, and business management, making it a compelling example of career portfolio development.

Managing People and Careers Portfolio
ADD NAME AND STUDENT NUMBER HERE
ADD VACANCY REFERENCE CODE HERE

Managing People and Careers Assignment Template
COVER LETTER – COPY AND PASTE YOUR COVER LETTER HERE (MAX. 500
WORDS)
Dear Recruitment Team,
Re: Marcus Evans LTD – THG Sports: Account Executive: Sports Division
I am writing this letter in response to your job advertisement for the position of the Account
Executive of the Sports Division. I am writing this letter to appeal you to consider my
employment request for the stated position.
I have thoroughly gone through the job advertisement that you have posted for the mentioned
position and I am happy to inform you that my work experiences and the educational
qualifications are perfectly suitable for the company. From the job advertisement, I
understood that I will be responsible for engaging with C- Suite through developing a
competent business relationship with the other executives across the different sectors by
putting strong emphasis on the mid- market along with enterprise organizations. I am happy
to inform you that I am pursuing B. Sc degree in the Business Management from the
University of Roehampton, London and at the same time, I worked as the Branch Manager in
Kaufland Bulgaria Eood & Co. Kd. Ltd in Bulgaria where I gained substantial amount of
expertise and experience of managing these set activities. From your job advertisement, I also
understood that the Account Executive in your organization will be responsible for providing
value added service through delivering the attracting sales presentations for the products that
require essential customer engagement. I am glad to inform you that, during my operations in
Kaufland Bulgaria Eood & Co. Kd. Ltd from 2011 to 2015, I was responsible for enhancing
the visual, operation and the customer service quality in the store along with the
maximization of the sales through marketing activities and merchandising. In doing the same,
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Managing People and Careers Assignment Template
I made innumerable number of attractive sales presentations for the products that require
efficient customer engagement. From the advertisement, I also get to know that the selected
individuals for the position of the position of the Account Executive, will be liable to research
and promote events through different social media platforms along with the outbound calls
for engaging the customers. With my educational degree of B. Sc in Business Management in
progress along with the experience of efficient marketing and merchandising in Kaufland
Bulgaria Eood & Co. Kd. Ltd and sales management in Billa Bulgaria Ltd., Austria where I
managed the position of the Retail Coordinator, I consider myself to be capable of executing
the above stated responsibility. Other than this, I observed the requirement of efficiently
managing the pipeline of business through developing attractive relationship with prospects
and the customers which have the potential to place the organization in a suitable position for
a steady stream of revenue through up selling and repetitive business, I consider my
experience of managing the position of Income auditor in Intercontinental London The O2,
United Kingdom and Branch Manager in Kaufland Bulgaria Eood & Co. Kd. Ltd to be apt for
the position and for managing the mentioned responsibility. Along with that, I am a
commercially aware person with a dynamic personality and urge towards continuously
advancing in my professional career and that matches the basic set of skill requirement for
the position.
I am absolutely certain about the appropriateness of my skills and experience for the position
and that is why, I am requesting you to provide me an opportunity to place my CV in front of
you to portray my suitability for the position. I have attached my CV with the letter and I will
look for an opportunity to have an interactive discussion with you for the position.
Thanking You,
Georgi Genov.
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Managing People and Careers Assignment Template
CV – COPY AND PASTE YOUR CV HERE (Maximum 2 sides of A4)
Curriculum Vitae
Georgi Genov
Contact Number: (Contact Number of Georgi Genov)
E-mail ID: [e-mail]
Postal Address of Georgi Genov
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Photo of Georgi
Genov

Managing People and Careers Assignment Template
Objective:
I am a smart, enthusiastic and competent individual with higher level of commercial
skills and customer service management abilities. I want to portray my skills in the hunt of
larger revenue for your esteemed organization.
Personal Details:
 I own a Full Clean EU driving licence.
 I have substantial amount of interest in activities such as the Swimming, Skydiving, Reading
and Sports and along with that, I have immense interest in exploring different cuisines.
Skills:
 I have Level C1 CELF competence in English language which is expected to be an advantage
for me in communicating with my team members in the company.
 I have the ability to communicate fluently in Bulgarian which is crucial in avoiding any
sort of communication gap with the local members of the organization.
 I have outstanding knowledge of Microsoft Excel in managing the sales presentations and in
developing events and budget for the customer engagement activities and for the social media
promotions.
Educational Qualifications:
 I completed my Professional School PGBT from Secondary Vocational School
Plovdiv, Bulgaria in the year 2007 and it was of 5 years’ duration. The professional
training will enable me to adopt the new business environment in a professional
manner.
 I am expected to complete my B. Sc degree in Business Management from University
of Roehampton, London by the year 2022 and I started the same in the year 2018. The
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Managing People and Careers Assignment Template
degree will be substantially important for enhancing my knowledge regarding the
techniques of the business management.
Employment Experience:
 I started my career from Happy Bar and Grill Ltd., Bulgaria in the year where I was in
the position of Quality Control Specialist and was responsible for investigating across
all the branches of the company with a close look at the company’s standards. Along
with that, I was responsible for approving, updating and modifying the safety policies,
training policies and financial policies. The job experience will help me in the
development of the sales presentation of the company for the products as per the
standards of the company.
 I worked for Happy Bar & Grill Ltd., Bulgaria in the position of the Restaurant
Manager from 2008 to 2011. I was responsible for improving the quality of
controllable cost management for the maximization of the financial performances of
the company. I was also liable to formulate, develop and lead the restaurant teams for
the delivery of top quality services to their customers. My work experience in the
organization was significant for improving my customer handling and engagement
capabilities which is much required for the position of Account Executive.
 I operated for Kaufland Bulgaria Eood & Co. Kd. Ltd, Bulgaria which is a portion of
Lidl and Schwarz group, Germany in the position of Branch Manager from 2011 to
2015. I was accountable for the management of the daily operations in the store, for
formulating the customer service standards and for coming up with unique customer
initiatives for achieving and overshooting the sales targets while making sure that
each and everyone in the company abide by the policies and procedures of the
company. The experience is substantial for enhancing my capabilities in managing the
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Managing People and Careers Assignment Template
research and promotional activities while being in the position of the Account
Executive.
 From August 2015 to October 2016, I worked for Billa Bulgaria Ltd., Austria which
is a section of Part of Rewe group in the position of Retail coordinator where I was
responsible for the management of planning and selection of the retail products for
sale, review of the sales and discount levels and the purchase patterns for forecasting
the future.
 From October 2016, I am still working for Intercontinental London The O2 in United
Kingdom in the position of Income Auditor where my primary duties are the audit of
revenue transactions, preparation and documentation of the monthly sales reports as
per the policies and procedures of the hotel. The experience is important for me in
improving my skills or sales management.
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Managing People and Careers Assignment Template
APPLICATION FORM (maximum 200 words per answer)
1. Why do you want to work for us?
I have gained sufficient amount of knowledge regarding the business management. I have
acquired important skills from my learning in professional training school. At the same
time, I am pursuing my B. Sc degree in Business Management from University of
Roehampton situated in London and the study is expected to be completed by the end of
2022. Other than this, I am working from the year 2008 and I had worked for companies
like Happy Bar and Grill Ltd., Kaufland Bulgaria Eood & Co. Kd. Ltd., Billa Bulgaria
Ltd. and I am currently working for Intercontinental London The O2. Apart from this, I
had managed the job responsibilities of different positions such as Quality Control
Specialist, Restaurant Manager, Branch Manager, Retail Coordination and I am currently
managing the job responsibilities of the Income Auditor. With a close look at my
employment experience and the educational qualifications, it is understandable that I have
gained considerable amount of theoretical and practical knowledge of business
management. I want to apply those gained skills and knowledge for establishing myself in
your company and for helping the company to grow more. I want to achieve my
livelihood with the utilization of my professional skills in the company in an ethical
manner.
2. Tell us about a time you worked in a group to achieve an objective (what did you do
and what was the outcome?)
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Managing People and Careers Assignment Template
During my operations in the position of the Restaurant Manager in Happy Bar & grill Ltd.
in Bulgaria, I introduced a combination of a new dish and beverage product. The dish
belonged to the Italian cuisine and the beverage product was basically made of milk, ice
and proportionate sugar. Being the restaurant manager, I was the leader of the team
responsible for the launch of the new combination product. The first and foremost activity
of us was the evaluation of the number of the customers preferring the consumption of the
products belonging to the Italian, Chinese and Turkish cuisine. With accurate
investigation, we identified that the purchase preferences of the customers is largely
inclined towards the Italian cuisine. As a result we decided to proceed with a survey of
five different recipes of the products that are completely new and developed by our chefs
and belonging to the Italian cuisine. With a close look at the results of the survey, we
identified the third recipe to be the most preferred by the customers coming to our
restaurant and that is why we introduced the dish. Along with that, I had the objective of
providing the scope to the customers of experiencing top quality milk based beverage
which contributes to good health of the customers. Thus I, being the leader of the team
created a bestseller combination product which increased the quarterly revenue of the
company by 8%.
3. Tell us about a time when you identified a new approach to solve a problem. (what
did you do and what was the outcome?)
During my operations in Billa Bulgaria Ltd. which was a part of Rewe Group in Austria, I
was working as the retail coordinator for the company. The higher authority of the
company decided that the organization will introduce some new products in the FMCG
category. As a result, I was grouped in a team of ten individuals and was given the
responsibility of the team leader. The senior management of the company wanted to
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Managing People and Careers Assignment Template
conduct a market research for the identification of the demands so that the new products
are developed as per the customer insights. The company has the practice of following the
field research with the utilization of the market survey technique. The company has the
usual tendency of following door to door survey technique for the identification of the
demands of the general; customers of Austria. Having said that, the company was facing a
significant shortage of the monetary resources and at the same time, the senior
management of the company felt some serious urgency for introducing the new products.
As a result, my team had lesser budget and time for the market research. Being the leader
of the team, I changed the technique of the market research for the company and executed
the social media based market research. The company received substantial participation
of the Austrian people in the survey and that helped in the launch of the new product.
4. Tell us about a time when you had to manage a number of different priorities and
complete a number of tasks in a short amount of time (what did you do and what
was the outcome?)
During my operations in Billa Bulgaria Ltd. which was a part of Rewe Group in Austria, I
was working as the retail coordinator for the company. I was responsible for managing a
series of duties and that was significantly challenging for me as well. I was liable for then
planning and the selection of a series of products that will be on sale for the company. At
the same time, I was responsible for efficiently analysing the purchase patterns of the
customers for predicting the future sales of the company and along with that, I was
accountable for continuously assessing the performance indicators like the discount levels
and the sales of the company. Other than this, I was responsible for the attending the trade
fairs to analyse the market trends, market demands, formulate new business networks and
to identify new products which has the potential to become bestseller for the company.
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Managing People and Careers Assignment Template
Apart from this, I was liable for the evaluation of the quality of the products that the
company was offering to their customers and to obtain the customer feedback. The
strategy to manage such enormous amount of work pressure was to formulate a priority
list of tasks for each and every day and accomplishing them one by one.
5. Tell us about a project you worked on that required you to persuade others to your
point of view (what did you do and what was the outcome?)
During my operations in the position of the Quality control specialist in Happy Bar &
grill Ltd. in Bulgaria, I was able to understand the basic reasons behind the possible
service failures in the restaurant. The higher authority of the restaurant used to follow the
practice of considerably poor training services for their employees. The senior
management of the company used to follow a practice where the employees were asked to
attend seminars as the only means of their skill development. The strategy was
considerably suicidal for the company in a time where the Bulgarian restaurant industry
was expanding in a substantial manner and there were increasing participation of the new
organizations in the industry. Being the Quality control specialist of the company, I
closely monitored the factors that contributed to the decline of the service quality of the
company and in the year 2010, I was able to persuade the other members of the higher
authority regarding the necessity of the development of an extensive training facility that
can professionally manage the developmental requirements of the employees. I showed
the performance stats of the employees to the board of the company and also served them
the results of a survey conducted amongst the employees regarding their feeling of any
need of new training procedure. After a thorough evaluation of both, the senior
management got convinced about the necessity of a new training protocol.
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Managing People and Careers Assignment Template
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Managing People and Careers Assignment Template
Reflective Account:
Description:
While managing the restaurant manager’s position in Happy Bar & Grill Ltd., I undertook
several initiatives of introducing new products in the product chain of the company. In
managing those activities, I ensured each and every employees participate in the process of
the decision making and for the same, I initiated brainstorming activities. This was setting the
scene for inviting creativity and at the same time, I applied and enhanced my listening skills
to manage the project of new product development in the company.
Feelings:
I was bit nervous as it was my first large scale project. I was pretty excited during the project
and I was satisfied with the team’s actions as well as our efforts were able to be more than
sufficient for introducing a best seller Italian dish in the product range of the company.
Evaluation:
We, as a team undertook a review of the consumption characteristics of the customers who
purchased our food items. After being convinced regarding the higher preferences towards
the Italian products, we had a brainstorming session amongst ourselves where I being the
leader of the team, invited opinions from others regarding the products and also contributed
with some inputs as well. As a result, we chalked out the plan of a survey with five selected
Italian dishes to evaluate the preferences of the customers. Something which did not go well,
was our incapability in selecting multiple new beverage items for the survey.
Analysis:
The selection of the five dishes for the survey was significantly good for us and my
understanding of the benefits associated with brainstorming activities was the fundamental
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Managing People and Careers Assignment Template
factor responsible to the team’s success in involving everyone in the decision making and in
obtaining substantial outcomes.
Our incapability in approaching multiple number of brainstorming activities for the
identification of the beverage alternatives is something that contributed to our failure in that
section.
All my employees had same sort of views towards approaching the project and they agreed
with my decisions.
Conclusion:
The skills that I was able to practice and develop during the project was the creative thinking
skills and at the same time, I was able to enhance my level of listening skills as a result of the
project.
Action Plan:
I would like to practice increasing number of creative thinking techniques such as the Six
Thinking hats, Osborn Checklist and Green and Red Light Thinking. This will place me in a
better position to tackle my team’s incapability in identifying multiple alternatives in the
beverage section in future assignments.
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