Managing People: Analyzing Conflict Sources & Resolution Strategies

This case study examines conflict within organizations, focusing on sources, types, and resolution strategies. It analyzes conflicts arising from differing perceptions, cultural differences, and poor communication, referencing scenarios involving workplace disputes and management issues. The study identifies process conflicts, relationship conflicts, and value conflicts, along with their disputants and underlying causes such as goal incompatibility, interdependence, resource scarcity, and reward systems. Ultimately, the analysis emphasizes the importance of clear communication, cross-cultural understanding, and effective management practices in mitigating and resolving conflicts to foster a positive organizational environment. The document is available on Desklib, a platform offering a wide range of study resources for students.