This report provides a detailed analysis of people management practices within a Croydon-based recruitment agency. It covers key HR functions such as selection and recruitment, outlining the processes involved and providing a sample job description and person specification for an HR Consultant role. The report emphasizes the importance of training and induction programs, highlighting their impact on employee retention and operational efficiency, while also addressing potential challenges and solutions. Furthermore, it delves into motivational theories, including Maslow's Hierarchy of Needs and Alderfer's ERG theory, explaining how these theories can be applied to motivate employees effectively. The report also examines factors influencing individual behavior and teamwork within the organization, offering a comprehensive overview of people management strategies.