This report provides a comprehensive overview of managing people within organizations, covering essential HR functions and strategies. It begins with an exploration of recruitment methods, including job analysis, job descriptions, and interview guidelines, using Interglobal International Hotel Chain as a case study. The report then delves into performance management, outlining a seven-step process and the importance of standards. It differentiates between training, coaching, mentoring, and counseling, and explains the learning cycle and the use of psychometric tests. Further, the report examines the elements of a learning organization, effective training course characteristics, and various learning styles. It addresses workplace welfare, including employer and employee responsibilities for health, and strategies for reducing work-related stress. Finally, it discusses how to communicate organizational change to staff and manage their reactions, concluding with a summary of the key concepts and references.
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