Ottolenghi Shop: People and Systems Management Report - Chef Role

This report focuses on the chef management role within the Ottolenghi shop, a medium-sized London-based business specializing in cakes, pastries, and bakery products. The report outlines the business description, emphasizing its profit-driven goals and the chef manager's key position. It details the functional management structure, highlighting departments like Finance, Marketing, and Operations. The job description for the chef manager is provided, covering responsibilities such as menu planning, quality control, and adherence to health and safety standards. A person specification outlines required qualifications, skills, and experience, including educational background, knowledge of marketing strategies, leadership and interpersonal skills, and a minimum of five years' experience in the food industry. The report also includes a sample advert and application form for the chef position, along with a list of references. The report emphasizes the importance of both management and organizational structures for effective workplace operations and achieving company objectives.

MANAGING PEOPLE
AND SYSTEM

Table of contents
• Description of business
• Management Structure
• Job Description
• Person Specification
• Advert
• Application Form
• References

Description of Business
• Ottolenghi is a medium size shop in London that
offers favoured cakes and pastries. In addition to this,
it provide all forms of Ottolenghi bakery products.
• The main aim of any business is to generate profits.
• JOB LOCATION- London
• POSITION IN THE COMPANY- Chef Manager
• Reports To: Managing Director
• Responsible For: Kitchen Authorities

Management Structure
• The management structure of the Ottolenghi is functional,
wherein the organization is divided into small groups of
different functional areas.
• The different functional areas within the respective company
are Finance, Marketing, Operations etc.
• A functional management structure contributes to the overall
development of the company. Not only this, it also helps in
providing guidance to the different employees across
different departments of the company. This also makes it
easier for the management to add new position to the
structure easily.

JOB DESCRIPTION
Ottolenghi
JOB TITLE: Chef
MAIN PURPOSE AND SCOPE OF THE JOB
 Plan, implement and manage day to day operations
 Suggest new items to add on the menu
 Understand the preferences of the visitors and them provide suggestions based on the findings
 Check the quality of equipment as well as material on a regular basis
 Always adhere to health as well as safety standards
 Decorate the pastries using different types of icings and toppings so that they appear to be appealing
Preferred Skills
 Friendly attitude
 Strong interpersonal and leadership skills
 Strong passion for the art of food design
 Great attention to creativity and detail
 Effective Leadership Skills

Organizational structure
Both management structure as well as organizational structure are important for the overall
functioning of the company. Organizational structure is an important component within a
company and can be defined as a system that explains how different activities are directed
within the workplace in order to achieve organizational goals as well as objectives. There are
different types of organizational structures and different organizations can have different types
of structures. An effective organizational structure provides the employees clarity about their
respective roles and thereby facilitates a better decision making within the workplace.

Cont…

Continued..
DUTIES AND KEY RESPONSIBILITIES
• Manage quality of food and providing quick service
• Consider feedbacks from Customers.
• Inform new ways to enhance the food item list of
restaurant

Person specification
Name of Company: Ottolenghi Shop Job title Pastry Chef
Job Requirements Essential Desirable
1 Qualifications Bachelor's and Masters degree in Marketing, Business
Administration.
Specialized Diplomas and additional
certificates are appreciated.
2 Knowledge Extensive knowledge of marketing strategies,
channelization and branding
Proficiency in Electronic marketing
and Automation strategies.
3 Skills  Leadership
 Communication
 Creative Thinking
 Suggest new items to add on the menu Understand the preferences of the visitors and
them provide suggestions based on the findings Always adhere to health as well as safety
standards Suggest new items to add on the menu
 Should be oriented to promote
collective development.
 Exceptional analytical skills
 Problem solving efficiency
4 Experience Minimum two years experience is required.
 A Bachelor's and Master's Degree in Pastry Arts
 Adequate knowledge of the sanitation principles
 A minimum of 5 years of experience in the food industry
 Any additional certifications would be a great additional
Farther experienced employees are
encouraged.
5 Personal Qualities  Curiosity for new learning.
 Frequent Adaptability to change.
 Persistence and Patience.

Advert
Now Hiring: Executive Pastry Chefs
Ottolenghi Shop is looking for a qualified Pastry Chef with a minimum experience of 5 years.
Criteria
 Bachelor's and Master's degree in Pastry Arts
 Adequate knowledge of the sanitation principles
 Creative and a keen eye for detail
Requirements
 Effective Leadership Skills
 Strong interpersonal and leadership skills
 Friendly attitude
Interested candidates are requested to kindly share their resumes on [e-mail].

Application Form
Ottolenghi Shop - Application Form
Full Name:
Email Id:
Job Role Applied For:
Date:
Current Address:
Why do you want to apply for this job position?
Your Strengths:
Signature:

References


Galati, F., Bigliardi, B., Galati, R. and Petroni, G., 2019. Managing structural inter-
organizational tensions in complex product systems projects: Lessons from the Metis case.
Journal of Business Research.


Hudson, M., 2017. MANAGING WITHOUT PROFIT. Directory of Social Chang.


Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M., 2017. Human resource
management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education.


Soussana, J.F., Barioni, L.G., Ari, T.B., Conant, R., Gerber, P., Havlik, P., Ickowicz, A. and
Howden, M., 2019. Managing grassland systems in a changing climate: the search for
practical solutions.
• Wild, D.I.S., 2017. Enhancing Security in Managing Personal Data by Web Systems.