This report explores quality management in healthcare and social care settings, with a specific focus on the New Rise Care Home. It begins by outlining the standards for measuring quality, including the importance of patient consent and the role of the Care Quality Commission (CQC). The report then delves into different approaches for implementing quality systems, emphasizing the need for a patient-focused approach and the development of a strong internal policy. Finally, the report identifies potential barriers to the delivery of quality care, categorizing them as either external or internal factors. The conclusion summarizes the key aspects of quality management and highlights the importance of continuous improvement in healthcare practices. The report also includes references to supporting literature.