Assessing Quality Management in Health and Social Care (CQC Report)

This report explores quality management in healthcare and social care settings, with a specific focus on the New Rise Care Home. It begins by outlining the standards for measuring quality, including the importance of patient consent and the role of the Care Quality Commission (CQC). The report then delves into different approaches for implementing quality systems, emphasizing the need for a patient-focused approach and the development of a strong internal policy. Finally, the report identifies potential barriers to the delivery of quality care, categorizing them as either external or internal factors. The conclusion summarizes the key aspects of quality management and highlights the importance of continuous improvement in healthcare practices. The report also includes references to supporting literature.

Managing Quality In
Health And Social
Care
(TASK 2)

Table of Contents
Introduction
Standards for measuring quality
Different approches to implement quality systems
Potential barriers to delivery of quality care services
Conclusion
References

Introduction
Managing quality refers to make innovative policies and practices in
order to increase effectiveness of clinical procedures for improving
patient outcomes. In context of this report, it is based on New Rise
Care Home which provide desired care services and medication to
people for making them disease free. It will also include quality
measuring standards, approaches to implement quality systems and
potential barriers to delivery better quality of care services.

Standards for measuring quality
Standards for maintaining health and social care is a wide structure to
risen the quality of health service and care.
 Consent of an individual for treatment is mandatory, the provider
cant force individual to seek health related care
 Providers must ensure the safety throughout the treatment by
making sure that the staff is experienced, skilled and qualified to
keep patients safe

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Care quality commission (CQC) is an
autonomous regulator who inspects
and check whether the standards are
meet by health care providers or
not. Benchmarks are provided to get
a clear, accessible and concise
scenario of national standard for
each level by which others can be
judged.

Different approches to implement quality
systems
Evaluating different ways for implementing quality system is necessary
in every organization for improving day to day on going operations
for decreasing the risk of errors. Implementation of quality
management in hospitals imports a number of satisfactory facilities
such as patient safety, technical competence, good behaviour of staff
towards patients, healthy work environment, correct treatment
procedures, availability of pharmacy, canteen etc.

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New rise healthcare should develop a
brand policy and planning structure
that focus on requirements and
wants of staff members as well as
develop plans for generating more
facilities to their patients.
Healthcare should have proper
knowledge about their target
outcomes.

Potential barriers to delivery of quality care
services
To access the quality of healthcare services, management and prevention of
disease by maintaining and boosting health is required but few possible
barriers doest allow the delivery of quality health care services.
 External Barriers
 Internal Barriers

Conclusion
From the above report, it has been summarised that managing quality
can be described as an important aspects to enhance effectiveness of
care services for improving patients outcomes. It includes
benchmarks, performance indicators and codes of practice to
measure and improve quality of medical facilities. However, it
consist panning, procedures, policies, target setting, audit and
monitoring for implementing an appropriate quality systems in care
home.

References
Davies, H. T. and et. al., 2018. Managing Quality: Strategic issues in health
care management. Routledge.
Leung, M. Y., Yu, J. and Memari, A., 2016. MANAGING INDOOR
FACILITIES IN PUBLIC HOUSING TO IMPROVE ELDERLY
QUALITY OF LIFE. International Journal for Housing Science & Its
Applications. 40(2).
McPake, B. and Hanson, K., 2016. Managing the public–private mix to achieve
universal health coverage. The Lancet. 388(10044), pp.622-630.

Thank You