Business Project: Digital Technology Impact on Small Businesses
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AI Summary
This project assesses the impact of digital technology on small business growth and innovation, using Talent Plus as a case study. The project begins by establishing aims and objectives, including understanding digital technologies, analyzing their impact, and identifying challenges. A project management plan is developed, covering costs, scope, time, quality, communication, risk, and resources. A Work Breakdown Structure and Gantt chart provide a detailed timeframe. Qualitative and quantitative research methods, including questionnaires, are applied to gather data. The data is then analyzed using appropriate tools and techniques, with findings and recommendations communicated. The project also includes a reflective element. The research explores the benefits of digital technology, such as reduced transaction times and ease of use, and identifies key areas for improvement within the company. The project culminates in conclusions and recommendations based on the research findings.

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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Project aims and objectives ...................................................................................................1
P2 Produce a Project Management plan that covers costs, scope, time, quality,
communication, risk and resources for the chosen project.........................................................2
P3 Produce a Work Break Down Structure and a Gantt chart to provide a specific time frame
for specific framework................................................................................................................4
TASK 2............................................................................................................................................4
P4 Applying qualitative and quantitative research method for meeting project aims and
objectives.....................................................................................................................................4
TASK 3..........................................................................................................................................14
P5 Analyze the research data using the appropriate tools and techniques................................14
P6 Communicate and recommend the research data and data analysis....................................16
TASK 4..........................................................................................................................................17
P7 Reflective for value understanding......................................................................................17
CONCLUSION .............................................................................................................................17
REFERENCES..............................................................................................................................18
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Project aims and objectives ...................................................................................................1
P2 Produce a Project Management plan that covers costs, scope, time, quality,
communication, risk and resources for the chosen project.........................................................2
P3 Produce a Work Break Down Structure and a Gantt chart to provide a specific time frame
for specific framework................................................................................................................4
TASK 2............................................................................................................................................4
P4 Applying qualitative and quantitative research method for meeting project aims and
objectives.....................................................................................................................................4
TASK 3..........................................................................................................................................14
P5 Analyze the research data using the appropriate tools and techniques................................14
P6 Communicate and recommend the research data and data analysis....................................16
TASK 4..........................................................................................................................................17
P7 Reflective for value understanding......................................................................................17
CONCLUSION .............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
It is very necessary that company needs to adopt the new changes and growth according
to the needs and wants of the market and consumers. Many of the big organization has adopted
the advance technology and growth in order to meet the needs of organization needs and wants.
Present study has been based on the impact of digital technology supporting small business and
innovation. It also presents and innovate new ideas and growth for the small scale business.
Besides, it also represents the importance of innovation in transforming the business growth and
new possibilities as well. For overall study Talent Plus is the company that will be take under
consider. It is the small scale business for recruitment and selection. For that, they adopt
technologies for selection of productive employees such they conduct interviews as Talent
Online. That shows effectiveness of digital technology.
TASK 1
P1 Project aims and objectives
Research topic: “The Impact of digital technology supporting small business growth and
innovation”.
Background of the Study: Digital technology has opened different opportunity and plethora of
avenues for small businesses or Entrepreneurs. For easily reaching to its customers to create its
wide scope and profit possibilities (Brunswicker and Vanhaverbeke, 2015). Innovation fills the
gap between technology and increasing business objectives. Technologies have now more
powerful and well advised in human life, they provide ample of different varieties or flexibility
in daily life. What is more important for the company is that to focus on the new trends and
develop proper business models to achieve scalability in their business for new developing that
helps to sustainable business. Overall, it brings new creativity and thought it also brings new
opportunity and growth for defining better opportunity and growth process. Small business
persons required to use of technology for their innovation and for their stability. Technology
provides them new ideas of product and services. It also makes the new opportunity for
businesses. Present study all based on impact of Digital technology for some specific needs and
goals. It provides some better objectives and growth session. Project seeking a whole number
edge transmute processes, models and transforming activities (Di Fatta, Patton and Viglia, 2018).
That represent the overall impact of digital technology has been identified. It gives new changes
and transformation innovation in business activity. That helps to represent the importance of new
1
It is very necessary that company needs to adopt the new changes and growth according
to the needs and wants of the market and consumers. Many of the big organization has adopted
the advance technology and growth in order to meet the needs of organization needs and wants.
Present study has been based on the impact of digital technology supporting small business and
innovation. It also presents and innovate new ideas and growth for the small scale business.
Besides, it also represents the importance of innovation in transforming the business growth and
new possibilities as well. For overall study Talent Plus is the company that will be take under
consider. It is the small scale business for recruitment and selection. For that, they adopt
technologies for selection of productive employees such they conduct interviews as Talent
Online. That shows effectiveness of digital technology.
TASK 1
P1 Project aims and objectives
Research topic: “The Impact of digital technology supporting small business growth and
innovation”.
Background of the Study: Digital technology has opened different opportunity and plethora of
avenues for small businesses or Entrepreneurs. For easily reaching to its customers to create its
wide scope and profit possibilities (Brunswicker and Vanhaverbeke, 2015). Innovation fills the
gap between technology and increasing business objectives. Technologies have now more
powerful and well advised in human life, they provide ample of different varieties or flexibility
in daily life. What is more important for the company is that to focus on the new trends and
develop proper business models to achieve scalability in their business for new developing that
helps to sustainable business. Overall, it brings new creativity and thought it also brings new
opportunity and growth for defining better opportunity and growth process. Small business
persons required to use of technology for their innovation and for their stability. Technology
provides them new ideas of product and services. It also makes the new opportunity for
businesses. Present study all based on impact of Digital technology for some specific needs and
goals. It provides some better objectives and growth session. Project seeking a whole number
edge transmute processes, models and transforming activities (Di Fatta, Patton and Viglia, 2018).
That represent the overall impact of digital technology has been identified. It gives new changes
and transformation innovation in business activity. That helps to represent the importance of new
1
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advance technology. Many of the technologies that has been given very huge impact on small
businesses in order to flexibility, accessibility and growth. Some of them are cloud computing,
SME, IPO etc. cloud computing has provides the huge data secured services for businesses to
anyone (Fletcher, 2017). These are the some examples of effective digital technology that gives
good impact on the overall business. This technology has given great impact on Talent Plus in
terms of conducting interviews and online test.
Aims : “To identify the impact of digital technology supporting small business growth and
innovation”. Based on case study of Talent Plus.
Objectives
To understand the meaning of digital technologies in context of business
To analyze the impact of digital technology on small businesses.
To identify the importance of digital technology in business operation.
To measures the challenges faced by the company in terms of digitalisation.
To recommend the ways in which digitalisation would be saving selling department.
Research question
What is the meaning of digital technology.
What are the marketing technologies used by company.
Do you think company should adopt digital technology into their business function.
P2 Produce a Project Management plan that covers costs, scope, time, quality, communication,
risk and resources for the chosen project.
Project Management Plan
Task Name Duration Start Finish Predecessors
Research Project
Planning
Topic name 5 days 15/04/18 18/04/20
Statements of the research
issue 2 day 19/03/18 20/03/18 2
Allocation of resources and
time frame 4 days 20/0318 24/03/18 2
Implementation
Review of literature 5 days 22/03/18 27/03/18 3
Selection of correct research 2 day 28/03/18 30/03/18 4
2
businesses in order to flexibility, accessibility and growth. Some of them are cloud computing,
SME, IPO etc. cloud computing has provides the huge data secured services for businesses to
anyone (Fletcher, 2017). These are the some examples of effective digital technology that gives
good impact on the overall business. This technology has given great impact on Talent Plus in
terms of conducting interviews and online test.
Aims : “To identify the impact of digital technology supporting small business growth and
innovation”. Based on case study of Talent Plus.
Objectives
To understand the meaning of digital technologies in context of business
To analyze the impact of digital technology on small businesses.
To identify the importance of digital technology in business operation.
To measures the challenges faced by the company in terms of digitalisation.
To recommend the ways in which digitalisation would be saving selling department.
Research question
What is the meaning of digital technology.
What are the marketing technologies used by company.
Do you think company should adopt digital technology into their business function.
P2 Produce a Project Management plan that covers costs, scope, time, quality, communication,
risk and resources for the chosen project.
Project Management Plan
Task Name Duration Start Finish Predecessors
Research Project
Planning
Topic name 5 days 15/04/18 18/04/20
Statements of the research
issue 2 day 19/03/18 20/03/18 2
Allocation of resources and
time frame 4 days 20/0318 24/03/18 2
Implementation
Review of literature 5 days 22/03/18 27/03/18 3
Selection of correct research 2 day 28/03/18 30/03/18 4
2
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methodologies
Data analysis and
interpretation 5 days 30/05/18 18/05/35 5
Evaluation of results and
outcomes 3 days 01/04/18 03/04/18 5
Project closure
Giving conclusion and
recommendation 1 day 03/04/18 03/04/18 6
Results of documentation 1 day 04/04/18 19/03/18 7
Project management plan is the overall activity that grow the business activities and
proper execution planning. It involves better opportunity and growth in order to meet the needs
of organization plan (Hartley, 2017). Overall, it creates new opportunity and learning. Project
management plan involves some execution plans such as planning, implementation, project
closure, and controlling. Overall, it includes some elements that involves in the project
management plan. Such as cost, scope, quality, communication, risk and resources for
accomplishing the business project.
Cost: Cost is the value that has been used throughout the project accomplishment. Cost is
the overall, expense of the company that should need to be low. Effective planning helps to
reduce the project cost and gaining good output results.
Quality: Quality is the another component that make sure by the project manager.
Quality measure that how much client is get affected from the services of the company.
Scope: Project scope enhance the success of the plan. Scope defines the importance and
need into the management activities. Such as digital technology has been providing huge impact
on business success. Overall, this mapped out the overall activity and their importance. This
gives the new better services and growth.
Time : Time is the another element or factor that is involved in every project. Such as
project has certain starting date and finishing date (Hutchinson, Donnell and Reid, 2015). Project
should be completed in their specific given time. It shows the success of project and proper
implementation process as well.
Resource: Resources are the needs and requirements that is used during the project
execution. Such as for implementing any digital technology company requires proper
accessibility of software, training and knowledge to be done in proper manner (Ledford and
Gast, 2018).
3
Data analysis and
interpretation 5 days 30/05/18 18/05/35 5
Evaluation of results and
outcomes 3 days 01/04/18 03/04/18 5
Project closure
Giving conclusion and
recommendation 1 day 03/04/18 03/04/18 6
Results of documentation 1 day 04/04/18 19/03/18 7
Project management plan is the overall activity that grow the business activities and
proper execution planning. It involves better opportunity and growth in order to meet the needs
of organization plan (Hartley, 2017). Overall, it creates new opportunity and learning. Project
management plan involves some execution plans such as planning, implementation, project
closure, and controlling. Overall, it includes some elements that involves in the project
management plan. Such as cost, scope, quality, communication, risk and resources for
accomplishing the business project.
Cost: Cost is the value that has been used throughout the project accomplishment. Cost is
the overall, expense of the company that should need to be low. Effective planning helps to
reduce the project cost and gaining good output results.
Quality: Quality is the another component that make sure by the project manager.
Quality measure that how much client is get affected from the services of the company.
Scope: Project scope enhance the success of the plan. Scope defines the importance and
need into the management activities. Such as digital technology has been providing huge impact
on business success. Overall, this mapped out the overall activity and their importance. This
gives the new better services and growth.
Time : Time is the another element or factor that is involved in every project. Such as
project has certain starting date and finishing date (Hutchinson, Donnell and Reid, 2015). Project
should be completed in their specific given time. It shows the success of project and proper
implementation process as well.
Resource: Resources are the needs and requirements that is used during the project
execution. Such as for implementing any digital technology company requires proper
accessibility of software, training and knowledge to be done in proper manner (Ledford and
Gast, 2018).
3

P3 Produce a Work Break Down Structure and a Gantt chart to provide a specific time frame for
specific framework.
Gantt Chart
Network Diagram
Work Break Down Structure
4
specific framework.
Gantt Chart
Network Diagram
Work Break Down Structure
4
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TASK 2
P4 Applying qualitative and quantitative research method for meeting project aims and
objectives.
Questionnaire
Name:
Age:
Occupation:
1. How long you have been associated with Talent Plus?
Less than 1 year
1-2 years
More than year
2. Is company is productively used digital technology?
Yes
No
Don't Know
3. Which factor is more specific that promote the use of new techniques in company?
Reduced time transactions
Ease to use
5
P4 Applying qualitative and quantitative research method for meeting project aims and
objectives.
Questionnaire
Name:
Age:
Occupation:
1. How long you have been associated with Talent Plus?
Less than 1 year
1-2 years
More than year
2. Is company is productively used digital technology?
Yes
No
Don't Know
3. Which factor is more specific that promote the use of new techniques in company?
Reduced time transactions
Ease to use
5
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Technology Savvy
Cost effectiveness
4. How familiar you are to access technology?
Beginner
Expert
Average knowledge
Advanced computer Knowledge
5. Which department is highly productive from the usage of digital technology?
Human Resource
Finance Department
Operational Department
None of them
6. Is company needs to adopt the new digital technology changes ?
Yes
No
7. Relative importance of factors determining provision of company ?
Vision of future
Customer satisfaction
Strengthen market share
8. Is company needs to adopt the digital technology ?
Yes
No
9. How important is digital technology for innovation to your company ?
Very important
Somewhat important
Not too important
Not at all important
10. Is social media sites is productive for marketing activities for the company ?
Yes
No
6
Cost effectiveness
4. How familiar you are to access technology?
Beginner
Expert
Average knowledge
Advanced computer Knowledge
5. Which department is highly productive from the usage of digital technology?
Human Resource
Finance Department
Operational Department
None of them
6. Is company needs to adopt the new digital technology changes ?
Yes
No
7. Relative importance of factors determining provision of company ?
Vision of future
Customer satisfaction
Strengthen market share
8. Is company needs to adopt the digital technology ?
Yes
No
9. How important is digital technology for innovation to your company ?
Very important
Somewhat important
Not too important
Not at all important
10. Is social media sites is productive for marketing activities for the company ?
Yes
No
6

Theme 1: How long you have been associated with Talent Plus
Interpretation: On the basis of this analysis it has been seen that, many of the employees are
worked in the organization in less than a year. Out off 15 employees 8 employees are those who
works in less than a year. Apart from them, 3 employees has experience of 1 or 2 years. They are
more senior than others. Senior gives better growth and opportunity for others to get good
knowledge and strength. Moreover, only 4 employees are getting just their 1 year of completing
the task. It makes company stability and growth in order to get the best productive work and
growth.
Theme 2: Company is productively used digital technology
7
8
3
4
Less than 1
year
1-2 years
More than year
Yes
No
Don't Know
0 2 4 6 8 10 12
Column B
Interpretation: On the basis of this analysis it has been seen that, many of the employees are
worked in the organization in less than a year. Out off 15 employees 8 employees are those who
works in less than a year. Apart from them, 3 employees has experience of 1 or 2 years. They are
more senior than others. Senior gives better growth and opportunity for others to get good
knowledge and strength. Moreover, only 4 employees are getting just their 1 year of completing
the task. It makes company stability and growth in order to get the best productive work and
growth.
Theme 2: Company is productively used digital technology
7
8
3
4
Less than 1
year
1-2 years
More than year
Yes
No
Don't Know
0 2 4 6 8 10 12
Column B
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Interpretation: According to this question, it has been hence proved that company is highly
influenced by the digital technology that provides maximum level of technology growth. When
researcher asked employees that weather company productively adopt technology or not. Then
out of 15 employees, 11 suggested that yes company is found of digital technology and used
various strategies and models to enhance the new updated technology and growth. Out off 4
employees has been suggested that No company could be so much active in terms of adopting
active growth making task.
Theme 3: factor is more specific that promote the use of new techniques in company
Interpretation: On the basis of this approach that, which factor of the company is highly
influential by digital technology. High majority has been given to reduced time transaction.
According to 7 employees technology is profitable to reduce the time cost and make better and
fast outcomes. Out of 15 employees according to 4 employees technology is ease to use and rest
of them are suggesting that technology savvy is the beneficial or influential factor that been
8
Reduced time transactions
Ease to use
Technology Savvy
Cost effectiveness
0 1 2 3 4 5 6 7
Column B
influenced by the digital technology that provides maximum level of technology growth. When
researcher asked employees that weather company productively adopt technology or not. Then
out of 15 employees, 11 suggested that yes company is found of digital technology and used
various strategies and models to enhance the new updated technology and growth. Out off 4
employees has been suggested that No company could be so much active in terms of adopting
active growth making task.
Theme 3: factor is more specific that promote the use of new techniques in company
Interpretation: On the basis of this approach that, which factor of the company is highly
influential by digital technology. High majority has been given to reduced time transaction.
According to 7 employees technology is profitable to reduce the time cost and make better and
fast outcomes. Out of 15 employees according to 4 employees technology is ease to use and rest
of them are suggesting that technology savvy is the beneficial or influential factor that been
8
Reduced time transactions
Ease to use
Technology Savvy
Cost effectiveness
0 1 2 3 4 5 6 7
Column B
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provided by new technologies. There are no one that would give any point to cost effectiveness.
All employees think that digital technologies occurred high cost in implementation process.
Theme 4: Familiar you are to access technology
Interpretation: On the basis of this question survey, that how many employees are experienced
with technologies. On the basis of 15 employees perception. 7 employees are expert in the
technology. That is very effective and productive for others to be learn new things and gaining
knowledge. On the basis of 3 employees they are the beginners who has learned the new things
from experts. Out of them, 3 employees are averaged and some sought of effective to access the
knowledge of technologies and growth. Overall, there are 2 employees are perfectly expert in the
technologies that has been well experienced and productive to handle the overall, growth channel
and development process.
Theme 5: Department is highly productive from the usage of digital technology
9
Beginner
Expert
Average
knowledge
Advanced
computer
Knowledge
All employees think that digital technologies occurred high cost in implementation process.
Theme 4: Familiar you are to access technology
Interpretation: On the basis of this question survey, that how many employees are experienced
with technologies. On the basis of 15 employees perception. 7 employees are expert in the
technology. That is very effective and productive for others to be learn new things and gaining
knowledge. On the basis of 3 employees they are the beginners who has learned the new things
from experts. Out of them, 3 employees are averaged and some sought of effective to access the
knowledge of technologies and growth. Overall, there are 2 employees are perfectly expert in the
technologies that has been well experienced and productive to handle the overall, growth channel
and development process.
Theme 5: Department is highly productive from the usage of digital technology
9
Beginner
Expert
Average
knowledge
Advanced
computer
Knowledge

Interpretation: This is the most effective and effective question asked by the investigator to
employees. That according to them which department took best advantages to enhance the
productivity and working through digital technology. This makes employees productive and
meaningful growth. As per the view of 15 employees out of them 7 employees suggests that
finance department is the most benefited department who get advantageous growth from
technologies. They easily implement the software to calculate the cost and expenses. It gives
high flexibility to easily get the actual position of the company. Apart from that, according to 5
employees human resource is the department that grow the importance of business growth.
According to 2 employees operational department is more beneficial for the company to adopt
better technology and growth. Rest of the 1 employee doesn't select any of the option mentioned
in the list.
Theme 6: company needs to adopt the new digital technology changes
10
5
7
21 Human Resource
Finance
Department
Operational
Department
None of them
employees. That according to them which department took best advantages to enhance the
productivity and working through digital technology. This makes employees productive and
meaningful growth. As per the view of 15 employees out of them 7 employees suggests that
finance department is the most benefited department who get advantageous growth from
technologies. They easily implement the software to calculate the cost and expenses. It gives
high flexibility to easily get the actual position of the company. Apart from that, according to 5
employees human resource is the department that grow the importance of business growth.
According to 2 employees operational department is more beneficial for the company to adopt
better technology and growth. Rest of the 1 employee doesn't select any of the option mentioned
in the list.
Theme 6: company needs to adopt the new digital technology changes
10
5
7
21 Human Resource
Finance
Department
Operational
Department
None of them
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