HND Business Project: Diversity and Inclusion at Tesco

This report presents a comprehensive analysis of a business project centered on managing diversity and inclusion within Tesco. The report begins with an introduction outlining the aims and objectives of the project, focusing on understanding ways to build a diversified environment and gain benefits from a diverse workforce. It then details the project management plan, including cost analysis, scope, timeframes, quality control, communication strategies, risk assessment, and resource management. The main body includes a work breakdown structure and Gantt chart for project scheduling. The research methodology section discusses qualitative and quantitative research methods used to meet project aims. The report analyzes research data and provides recommendations for building diversity and equality within Tesco, followed by a reflection and conclusion. The report incorporates both primary and secondary research methods, utilizing questionnaires and existing literature to support its findings. The project aims to identify strategies for creating a diverse workforce and explore the benefits of such strategies within Tesco, including insights into the importance of a diversified and inclusive workforce.

Managing a Successful
Business Project

Table of Contents
INTRODUCTION......................................................................................................................3
MAIN BODY.............................................................................................................................3
P1 Aims and objective of the project....................................................................................3
P2 Project Management Plan.................................................................................................3
P3 Work Breakdown structure and Gantt chart.....................................................................5
TASK 2......................................................................................................................................7
P4 Qualitative and Quantitative research methods for meeting project aims and objectives7
TASK 3......................................................................................................................................7
P5: Analyse your research and data using appropriate tools and techniques........................7
P6 Recommendations............................................................................................................7
TASK4.......................................................................................................................................7
P7 Reflection.........................................................................................................................7
CONCLUSION..........................................................................................................................7
REFERENCES...........................................................................................................................8
Books and journals................................................................................................................8

INTRODUCTION
It is important for every organisation to successfully manage its operation for getting success
in the market as well as improving its market share. This will also help the organisation in
increasing the capability of its workforce and develop them in an effective manner where it can
achieve a positive environment within the organisation. Equality and Diversity concept is
important for the organisation because it will help it in achieving its objectives in the market
where it is trading as well as managing its different functions (Tate,2020). In this current report
The Chosen organisation is Tesco, it is trading in Retail Industry within the follow but have the
main business in UK. Beginning of the report is consisting of aims and objective of this project
which also include the project management plan within the organisation. In the middle of this
reports there is this discussion about the breakdown structure and concert which provide
effective time frames. Also include the qualitative and quantitative research method for making
the aims objectives of this project. In the end of this report, there is analysis of the research and
the data which is used in the method as well as discussion on some recommendations which will
help in the research
MAIN BODY
P1 Aims and objective of the project
Research aim: To understand various ways to build a diversified environment in the
organisation and gain benefits from this workforce in Tesco.
Research objective:
 To understand and identify various importance of diversified workforce within the
organisation.
 To identify the strategies which are adopted by Tesco to create a diversified workforce
 To identify the benefits related to implementation of strategy within the workforce for
identifying the diverse and inclusive employees.
 To recommend ways to build diversity and equality in Tesco.
Research questions
 Identify the different importance of diversify and inclusive workforce within the
organisation?

 What are those strategies which are implemented by the organisation for making a
diverse workforce?
 Elaborate different benefits of using the strategies related to creation of diversity and
inclusive workforce?
P2 Project Management Plan
Project management plan can be defined as a set of activity or Framework which include
various activities related to a research for completing the project as well as increasing the
positive outcomes. It is a document which is made up of different essential actions that are
necessary for an organisation to execute a project in a particular way for achieving these
objectives and timely manner. It consists of various discussions as well as factors and some of
these factors are discussed below:
Cost: cost can be termed as that value for the money which organisation has executed on
a particular project for completing it as well as achieving outcomes and desire results. so it
become the liability of a researcher to perform a proper research as well as conduct effective
budgeting plan which will help in examination of overall cost which is incurred by the
organisation on the whole research (Proctor, 2020). In the present research the management team
of Tesco always examine different strategy which will help them in identifying different factors
related to workforce within the organisation and managing the diversity of the people. According

to the research the total budget provided by the management of test is about 50,000 euros. The
whole description of the budget is described below:
Task to perform Expenditure (Pound)
Examination of issue 4000
Development of Plans 5000
Research analysis 11000
Salary Of researchers 15000
Miscellaneous expenses 10000
Execution cost 5000
Total 50000
Scope: scope can be defined as the area where the research can be conducted and what is
the different purpose of the church for the organisation. In context of present research it have a
wider scope where it will help organisation like Tesco in executing all its strategy on its
workforce where it can maintain equality and Diversity within the organisation as well as
achieve the client of opportunity within the organisation to increase its market share as well as
perform its different function at an in an effective manner for increasing the sales of
organisations product.
Time: time always act as an important factor within research because every task of a
research is divided according to the time as well as the effectiveness within the research also
depended on the time allocated to each and every task. In context of present report, the actual
time allotted to the report is of 6 months for developing the different outcomes.
Quality: quality is also act as an important factor within a research because it provide
different information as well as help in grabbing the positive results of the report by maintaining
the quality within the research.it is a liability of a researcher to maintain a proper quality of
research where it will identify different environmental situation gather information from
adequate sources and maintain the quality of collected data for dividing a positive response (Lala
and Thompson, 2020).

Communication: every research based on the communication between different parties
involved in the particular research. Effectiveness of communication within a research is
important where a researcher can guide its team member to perform different task. This will also
reduce the chances of conflict between the team who is going to research the different aspects as
well as it also helps in maintaining the source of communication where different types of means
for communication like phone calls emails face-to-face conversation are used.
Risk: are search always involve different type of risk which are also important to increase
the awareness of the researcher as well as make it positive minded. In the present research, it is
identified that there is also some risk which are involved within the working of the researcher
related to different information and respondent where the confidentiality of the information
supplied by different respondent must be kept secretly for making research effective.
Resources: for completing the research and achieving a desired outcome it is important to
manage different resource by a researcher. Current report there are various kind of resources
which will help the researcher in completing the whole research where it includes the sufficient
amount of fun land human resources and many more which are directly related to the functioning
of the researcher within the environment (Lafuente-Funes, 2019).
P3 Work Breakdown structure and Gantt chart
Gantt chart: Gantt chart can be defining as a type of bar chart which will help in determination
of a project schedule. This method is developed by an inventor named Henry Gantt. The
moderate level of these charts will also show the dependency and the relationship between
different activities and the current schedule or a status (Levin and Thoresson, 2020). This is also
known as HARMONOGRAM where it illustrates the schedule of a project and this chart list the
task to be performed on a vertical axis and time interval on horizontal axis. Further, the width of
the horizontal bar in a graph shows the duration of the each activity.so it can be said that can chat
illustrate the start and the finish date of the terminal elements and summary elements of a
project.in the current report up propaganda chart is also prepared to identify different processes
of the current report which are mentioned below.

Work breakdown structure: in project management, it can be defined as undeliverable
orientation breakdown of a project into some smaller component. Work breakdown structure can
be defined as a key project deliverable that will help the organisation in identifying the different
teamwork into manageable sections where it can manage the work of each and every individual
in some subsections. These will facility smoothness in the work as well as help the organisation
in defining the proper structure for the work of different individual within a project report. This
will help the researcher and the team leader to manage the role of research in this project report.
TASK 2
P4 Qualitative and Quantitative research methods for meeting project aims and objectives
Qualitative and quantitative research models refers to different type of models through
which the data is analysed. These methods are used by a researcher in order to meet the
objectives as well as aims of various projects in different manners. A description of what this
method is mentioned below:
Qualitative research: qualitative research means a method which requires data that is non-
numeric. In this method the quality of data or the topic is analysed critically (De Haan, Dowie
and Mariara, 2020). The result which are obtained from this method of resource are usually
descriptive and formed through various interpretation made in the data. It is of an aim of
researcher to make accurate recommendations through this research and meet the objectives of
research with the help of data that is collected and analysed properly.

Quantitative research: The qualitative method and quantitative method have
differentiation of data. In quantitative method the data which is used usually considers of test
statistical measurements, mathematical as well as numerical data which is usually collected with
the help of questionnaires, surveys and some polls. Quantitative research is made whenever the
sample size is very large. Qualitative data helps in creating proper recommendations and
objectives are achieved clearly through the help of numbers provided in the data.
From the about two methods of research it can be said that quantitative method of research is
preferred in a number of places because with the help of figures the data collected becomes more
authentic and reliable. The objectives and aims achieved through quantitative data can be
compared but it is difficult to do so for qualitative data.
Methods of collection of data:
It is necessary to collect data through a number of different methods present in the
market. Below mentioned are those methods:
Primary: primary collection of data is a method in which the first hand data is used. In this the
researcher collect the data for the first time and it is specifically collected for research to
complete the objectives and aims of the research. The data in this method is collected through
various communication, interaction, personal interview, questionnaire and so on. The result
which is derived through this data is more reliable and authentic. The data can be relied upon as
it is collected by the researcher itself. The authenticity of this data cannot be questioned. It is a
method of raw data collection. The following research includes primary research done with the
help of a questionnaire. The employees are asked to fill the questionnaire with the help of which
interpretation is completed and recommendations are drawn. The data is personally collected
from the researcher hence can be relied upon completely (Rowlands, Blackmore and Gallant,
2020).
Secondary: The secondary collection of data refers to collecting data through the sources which
are already present in the market. In this first hand data is not used and the already present data
through various different research and books is used to conduct the research (Cobb, Newsinger
and Nwonka, 2020). Various government sites, newspapers, internet, magazine, journals and
reports have the data required which can be used for research purpose. Collecting already used
data which is present in the market to carry out research is called secondary data. Secondary data
cannot be relied upon fully. It is often seem to be biased. However using this data collection

method saves time and cost of researcher. In the following research report a number or cases
regarding different theories for equality and cultural diversity have been incorporated which
provides more authenticity of data and a number or theories and data to rely upon (Deplazes‐
Zemp, 2019).
Questionnaire
Q1) Do you have proper knowledge about concepts of diversity and equality in an organisation
?
a) Yes
b) No
Q2) Do you have proper information about importance that inclusive and diverse workforce have
for an organisation?
a) Yes
b) No
Q3) What are various benefits which organisation can achieve while using equality practices in
the organisation?
a) Reduction in employee’s turnover
b) Employment of a qualified workforce
c) Development and growth of an innovative workplace
d) Capturing major market shares
Q4) How does these practices of equality in diversity of organisation are impacting the
workforce in the company?
a) Positive way
b) Negative way
c) Neutral
Q5) What are the best ways that can be use by Tesco to incorporate practices regarding inclusive
and diverse workforce in the organisation?
a) Creation of various cultural Events
b) Collection of feedback regularly
c) Language Training Empowerment of employees
Q6) What can be various issues in the company that might arise while maintaining diverse as
well as inclusive workforce?

a) Ethnic and Cultural Differences
b) Language and Communication
c) Gender Equality
Q7) Recommend some of different ways with the help of which Tesco can effectively
overcome all the negative impacts which are seen on organisation due to use of inclusive and
diverse practices.
TASK 3
P5: Analyse your research and data using appropriate tools and techniques
Sampling refers to dividing the population into various parts and choosing some of them
from whom the inputs for the research will be taken. Those people from which the research
inputs are collected are known as samples for the research (Willie-LeBreton, 2020). There can be
two different kind of sampling methods which are probability or non-probability methods. In the
following report in order to analyse the impact of diversity as well as equality in the workplace
researcher is using random sampling method which is a probability method used by researcher in
this research. There were 50 respondents taken from the company to fill the questionnaire in
order to conduct the research. The samples were chosen randomly. Non-probability methods
however useful when there are a number of resources required by the organisation for conducting
the research.
Question frequency
Q1) Do you have proper knowledge about concepts of diversity and equality in an
organisation?
Yes 35
No 15

Interpretation
The following question talks about knowledge of diversity as well as equality in the employees
of the organisation who are respondents in this case. 35 out of 50 respondents have correct and
accurate knowledge of equality and diversity in the organisation. When seeing on the other hand
there are 15 other employees who have no idea about the concept of equality and diversity in
Tesco. It can be interpreted that major sample or employees of company have proper knowledge
about concept of equality and diversity in company.
Question frequency
Q2) Do you have proper information about importance that inclusive and diverse
workforce have for an organisation?
Yes 40
no 10

Interpretation
In the following interpretation and taking opinions from the respondents it has been found that
50 samples from whom the questionnaire is filled out of them 40 respondents have the proper
idea about inclusive and diverse work force roles in improvement of business growth and
success. In order to come to this conclusion, the information regarding opinion of various
respondents towards importance of diverse and inclusive workforce in Tesco is done. There are
10 other employees in the organisation who do not agree and have misunderstanding regarding
inclusive workforce and I was city in the organisation.
Question frequency
Q3) What are various benefits which organisation can achieve while using equality
practices in the organisation?
a) Reduction in employee’s turnover 13
b) Employment of a qualified workforce 13
c) Development and growth of an innovative workplace 12
d) Capturing major market shares 12

Interpretation
In the following question the discussion was regarding the advantages which are provided to
Tesco while they implement the practises of equality and adversity in their business. When
taking for the respondents there are four options provided to them in this question. These four
options consist of four advantages from equality and adversity which are reducing employs
turnover, employment of qualified workforce, development in the workplace as well as attaining
major market position. It has been analysed that all the respondents have major knowledge about
these advantages of equality and diversity.
Question frequency
Q4) How does these practices of equality in diversity of organisation are impacting
the workforce in the company?
a) Positive way 35
b) Negative way 10
c) Neutral 5

Interpretation:
The significance of diversity and equality while they are held in an organisation and workforce
are considered in this question. There are 35 out of 50 respondents who have the view of being
positive about significance of diversity as well as equality to affect the business workplace
positively. However, there are 10 employees who are negative about This finding. They think
that this does not makes a positive environment in the organisation and results in negativity in
the organisation. There are five other employees who are neutral. They do not have positive or
negative ideas about implementation of diversity and equality in the organisation.
Question frequency
Q5) What are the best ways that can be use by Tesco to incorporate practices
regarding inclusive and diverse workforce in the organisation?
a) Creation of various cultural Events 20
b) Collection of feedback regularly 10
c) Language Training Empowerment of employees 20

Interpretation
In this company talks about various strategies and ways which can be used by tech so in order to
include diverse and inclusive workforce in the company. Three options were provided to the
employs. There are 20 out of 50 employees who think that creating various cultural events in the
organisation will help in building diverse and inclusive workforce. Whereas 10 out of 50
employees think that collecting feedbacks regularly from the employees will help in it. There are
20 other employees who believe that proper training of language programmes and empowerment
of employees will help in building diverse and inclusive workforce in Tesco.
Question frequency
Q6) What can be various issues in the company that might arise while maintaining
diverse as well as inclusive workforce?
a) Ethnic and Cultural Differences 25
b) Language and Communication 10
c) Gender Equality 15

Interpretation
The following question talked about various issues which can arise in Tesco while they’re
applying diverse and inclusive workplace in the organisation. There were three different issues
addressed in this question which are ethnic and cultural differences, language and
communication and gender equality. It has been seen that 25 employs out of 50 employees
thought that due to cultural differences and attractiveness is there will be problems in
establishing diverse workplace. However, 10 employees were of the view that due to language
and communication between the employs these negative factors might arise. 15 other employees
of the organisation believe that bringing in gender equality can rise issues for the organisation
when they try to maintain diverse and inclusive workplace in Tesco.
The above research helps in interpreting that it is necessary for organisation to adopt
various models of culture such as Hofstede model or Handy’s model with the help of which
organisation can successfully use cultural diversification for the benefit of the organisation. It is
necessary to provide proper training and development sessions to the employees so that there are
no conflicts between employees. Even if any grievances arise they can be sorted out eventually
with the help of leaders (Louahabi, Moustaghfir and Cseh, 2020).
P6 Recommendations
After conducting the research on Tesco, it is identified that there are various functions
within the Tesco which are required to be performed by the organisation for managing the

workforce diversity within the organisation. For this there are some recommendations which can
be followed by the management of the organisation to manage perfect workforce diversity.
 Here, level of management within the Tesco is need to identify importance of the concept
equality and diversity of the workforce within their organisation for retaining and
attracting the new employees to join within the organisation. This will increase the
efficiency of the organisation team as well as increase the productivity level within the
firm where it can easily achieve its goals and objectives and perform different policies in
strategy to bring equality within the organisation.
 It is also recommended to the test that before applying the equality strategy on the
organisation it has to identify and evaluate in the skills of different employees where they
are able to implement the policy or there is need of a training and development for
implementation of the strategy. There must be proper focus on implementation of the
challenges and achievement of the long-term objectives.
 the last recommendation to the test score is that company is operating at global level
where the chances of diversity within the workforce of the organisation is higher it is
recommended to it that it have to use a proper hiring system where it can employer those
persons who are able to perform different works by managing the equality and Diversity
within the workplace and reduce the chances of conflicts by managing their work.
TASK4
P7 Reflection
The above project helped me in determining the importance of equality as well as diversity
in the workplace. It is necessary for organisations to make sure that they minimise discrimination
of any form in the organisation which is affecting activities of business. I have learned that there
are various strategies as well as policies in an organisation which are required to be implemented
well so that the major objectives of the policies can be achieved and at the same time the
discrimination and inequality in the organisation can be dealt with. While completing this project
I learned a number of skills and knowledge. This include various skill sets such as creation of
objectives and aims. I came to know about the research and what is the proper manner to conduct
a research through collecting data. There were also many studies regarding reliable and
unreliable data which I came to know. Data interpretation was one of the major challenges for

me as I learned how to interpret data from time to time in the research. At last it can be
concluded by the research that employs need equality and diversity in an organisation. This helps
in bringing belongingness between employees and the organisation. It is necessary to have a
quality in organisation in order to run the business for a longer period of time.
The learning experience while the research was done under Kolb’s experimental learning
style theory. There were four stages in this theory which included concrete experience which
meant that I need to make sure of any new experience I am in countering while completing this
research. The next step was reflective observation which meant that it was necessary for me to
review and reflect the experience of the research. After that abstract conceptualization means that
with the reflection of old work I generated new ideas and learning from the experience. Active
experimentation was the next step which meant that if I have to do any future research I will
have experience and knowledge from the earlier research which I could use in that.
CONCLUSION
The above research report helps in concluding various importance of implementing
strategies regarding equality and adversity in an organisation. It states various importance of
different functions such as communication, analysis and implementation required to use
effectively the practices of equality and diversity in an organisation. It also states the importance
of a proper power plan which is need to be developed for management of project regarding
equality and diversity. It is also necessary to review the plan from time to time so that deviation
from the plan can be minimised. There is also various recommendation based for future of Tesco
in order to effectively use the practices of equality and adversity in the organisation.

REFERENCES
Books and journals
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Lala, R. and Thompson, W., 2020. 'An equal world is an enabled world': Equality in the dental
profession. BDJ In Practice, 33(2), pp.17-19.
Levin, L. and Thoresson, K., 2020. 9 Gender equality and ‘smart’mobility. Gendering Smart
Mobilities, 2009, p.93.
Willie-LeBreton, S., 2020. Challenging the Status Quo: Diversity, Democracy, and Equality in
the 21st Century.
Cobb, S., Newsinger, J. and Nwonka, C.J., 2020. Introduction: Diversity in British Film and
Television: Policy, Industry and Representation. Journal of British Cinema and
Television, 17(1), pp.1-5.
de Haan, A., Dowie, G. and Mariara, J., 2020. To RCT or not, is not the question: Methods for
policy-relevant research on gender equality. World Development, 127, p.104794.
Diana, K.H.O.R. and et. al., 2020. Global Norms, State Regulations, and Local Activism:
Marriage Equality and Same-Sex Partnership, Sexual Orientation, and Gender
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Rowlands, J., Blackmore, J. and Gallant, A., Enacting leadership professional development in
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