Managing Business Transformation: A Case Study of Sainsbury's

This report analyzes the capabilities required for employees to effectively manage organizational transformation, focusing on a case study of Sainsbury's. It identifies the concept of transformation in the workplace, explores the challenges Sainsbury's faces during implementation, and determines the necessary skills and competencies for the workforce. The research employs both qualitative and quantitative methods, including surveys to gather data on employee perceptions of transformation, its importance for competitive advantage, challenges faced, required capabilities, and its impact on brand image. The report includes findings, reflections on the learning process, and recommendations for Sainsbury's to enhance their transformation efforts by providing necessary training and development programs to employees. This document is available on Desklib, a platform offering study tools and solved assignments for students.

Managing successful business project

Table of Contents
Title: To analyze the capabilities need to present among employees in order to deal with the
changes caused by transformation. A case study on Sainsbury.......................................................3
Introduction......................................................................................................................................3
Project Aims and objectives.........................................................................................................3
Project Management Plan............................................................................................................3
Work break down structure..........................................................................................................5
Gantt Chart...................................................................................................................................6
Apply qualitative and quantitative research methods to attain research objectives.....................8
Conclusion.....................................................................................................................................16
References......................................................................................................................................17
Appendices....................................................................................................................................18
Project log book.........................................................................................................................18
Performance Review..................................................................................................................21

Title: To analyze the capabilities need to present among employees in order to deal with the
changes caused by transformation. A case study on Sainsbury.
Introduction
Transformation refers to enhancing the flexibility in work in order to attain significant
results in the future period of time. In other words, transformation is about making changes in the
work-setting so that the employees can cope up with changes within the organization. In the
present study, Sainsbury has been chosen that is a well-known company of retail industry of UK.
The present study aims to assess the capabilities need to present among workforce to deal with
the changes caused by transformation.
Project Aims and objectives
Research Aim:” To analyze the capabilities need to present among employees in order to deal
with the changes caused by transformation”. A case study on Sainsbury.
Research objectives:
 To identify the concept of transformation at workplace.
 To analyze the challenges faced by Sainsbury while implementing transformation at
workplace setting.
 To identify the capabilities need to present among workforce to deal with the changes
caused by transformation.
Research Questions
 What is the concept of transformation at workplace?
 What are the challenges faced by Sainsbury while implementing transformation at
workplace setting?
 What are the capabilities need to present among workforce to deal with the changes
caused by transformation?

Project Management Plan
It is basically a formal document that involves important data in relation to the studies
that are being carried in a study. It basically involves factors such as scope, cost, quality, time
and much more. In context to organisation, the project management plan basically involves the
following:
Scope: In context to the present study, it has broad scope as it helps in carrying out the
talent plan of action that supports in increasing productivity and enhancement of performance
and also retaining talent in the organization (Biemans, 2018). In addition to that t helps in
attainment of the competitive edge with the help of discovering talent at the workplace.
Cost: It is considered to be one of the most important aspect and also helps and guides
investigator in order to conduct research activities and setting up budget in a well planned
manner.
Time: In context to research worker, it helps in setting up time for each and every
individual activity that helps in laid the objectives of the research (Kerzner, 2019). In order to
carry out the present study, I will require a time period of 20 weeks.
Quality: The quality aspect shows a significant importance in directing the effectiveness
and quality of the study which is basically conducted with the help of a investigator. In context
to the current scenario, the data is basically gathered from different sources and participants that
supports with required data that depicts that quality of research is high.
Communication: It is basically the process of exchange of information that helps in
describing the instruments which are taken into consideration for the purpose to establish
communication regarding the necessary info with the help of people who are basically
connected with the investigators. (Farhoomand and et. al., 2021). In relation to the present
study, it includes use of various forms of non verbal communication methods that helps in
communicating with the stakeholders.

Risk: It involves various forms of risk that has a major influence on the current course of
study that involves risks such as limited time, lack of communication, non availability of
resources and much more.
Resources: It basically involves various types of resources that helps in carrying out
research with the help of various resources such as technological resources, manpower and
various financial resources. The resources plays a very important role in the life of researcher for
the purpose to ensure availability of resources in a timely manner that helps in completion of the
study with out any kind of delays and interruptions.
Work break down structure
The work break down structure is basically used for the purpose to complete a complex
multi step project. It is basically the method that helps in dividing the project into small tasks in
order to complete the project in a faster and timely manner. The major purpose of WBS is to
manage the large projects with support of break down and division of smaller activities. It is very
important for the team members to work in a constant manner. With the help of WBS it helps in
easy management and increase in productivity of the operations of entire project (Etim and et.
al., 2021). In order to have a efficient way of division of tasks, it is very significant to ascertain
scope of project that helps in establishing effective communication with the stakeholders. In
context to WBS, it helps breaking down the activity in small portions for the purpose make the
project manageable. In context to project management, it plays a very important role and
comprises of various factors. The major purpose is to analyse the entire project in a effective
and efficient way.

Gantt Chart
it is a project management tool to assist the plan and schedule the projects of all sizes and
monitor specific tasks and resources. It used in heavy industries like bridges, dams, highways
and as well as software development. In project management Gantt chart is most widely used and
is used in graphical depiction of a project schedule. To view start dates, end dates and milepost
of a project schedule it is very helpful and used by team members and project managers. It listed
the time travels on horizontal axis and task to be performed on vertical axis. It simplifies the
planning process and helps the project teams in accessing the project that how long it should
take, determine the needed resources, to deliver the project on time it plans the sequence in
which each task need to be completed (Jackson, 2019). Gantt chart improves the team cohesion
and communication which is an integral part of project. It measures the progress of projects and

uses the resources effectively which avoids resources overloaded. It needed to determine and
allocate the resources and forecast the problems and risk which may encounter and create a
eventually plan for possible problems.

Apply qualitative and quantitative research methods to attain research objectives
Qualitative research method: It basically involves the process where the data is
accessible in the non numerical form and is present in theoretical manner (Um and Kim, 2018).
Quantitative Research method: It comprises of gathering of information numerical
which is highly based on facts and figures that helps in making the study reliable and effective.
Primary Method: It is defined as the first hand information which is collected by the
for the objective to gain deeper understanding in relation to the topic and also comprises of
various methods that involves interview, survey and observation(Relich and Pawlewski, 2018).
Secondary Method: It involves form of data which is obtained from various sources
such as websites, journals, websites and supports in understanding perspective of different
authors on a particular topic that supports in drawing conclusion (Gregory, 2020).
From the present study, it helps in collection of primary data by the researcher that helps
in gathering information in a quantitative manner and helps in acquiring deep knowledge about
the topic. Moreover, it helps in attainment of organizational aims in a particular period of time.
Sampling: It is basically the process which is used in order to collect sample from a
population for the purpose to collect data. In context to present scenario, sampling is basically
considered to be the form of probability sample.
Question 1) Do you have knowledge about the concept of transformation at workplace?
A) Yes
B) No
Question 2) In your opinion, does transformation is important to maintain competitive advantage
in the present time?
A) Yes
B) No
Question 3) What are the challenges faced by the Sainsbury while implementing effective
transformation practices at workplace?
A) Resistance of workforce
B) Security concerns

C) Lack of change management strategies
Question 4) What are the capabilities need to present among workforce to deal with the changes
caused by transformation?
A) Communication skills
B) Willingness to work in new environment
C) IT skills
Question 5) According to your prospective, does transformation is helpful in improving the
brand image of the organization?
A) Yes
B) No
Question 1) Do you have knowledge about the concept of transformation at
workplace?
Frequency
A) Yes 17
B) No 3
85%
15%
Chart Title
A) Yes B) No

Interpretation: Through the above dia-gram, it is monitored that 17 respondents out of 20 have
significant knowledge about the concept of transformation at workplace whereas other 3
respondents do not have knowledge about the respective concept.
Question 2) In your opinion, does transformation is important to maintain
competitive advantage in the present time?
Frequency
A) Yes 16
B) No 4
80%
20%
Chart Title
Yes No
Interpretation: According to the 16 respondents out of 20, transformation is helpful in
generating competitive advantage at workplace whereas 4 respondents have been responded
negatively regarding the association of transformation and competitive advantage.

Question 3) What are the challenges faced by the Sainsbury while
implementing effective transformation practices at workplace?
Frequency
A) Resistance of workforce 7
B) Security concerns 8
C) Lack of change management strategies 5
35%
40%
25%
Chart Title
A) Resistance of workforce B) Security concerns
C) Lack of change management strategies
Interpretation: The above dia-gram shows that 7 respondents out of 20 consider resistance of
employees as the major challenge of transformation whereas 8 respondents consider that security
concerns are the major issues. Rest 5 respondents think that lack of change management
strategies is the major challenge that is being faced by the respective company.

Question 4) What are the capabilities need to present among workforce to deal
with the changes caused by transformation?
Frequency
A) Communication skills 7
B) Willingness to work in new environment 8
C) IT skills 5
35%
40%
25%
Chart Title
A) Communication skills B) Willingness to work in new environment
C) IT skills
Interpretation: After getting response of 7 respondents, it is found that communication skills
are the major capabilities that need to present among workforce whereas 8 respondents consider
that willingness of work in a new environment is the most significant skill to work in a
transformed environment. Rest 5 respondents consider IT skills as the most important
capabilities to working in a transformed environment.

Question 5) According to your prospective, does transformation is helpful in
improving the brand image of the organization?
Frequency
A) Yes 15
B) No 5
75%
25%
Chart Title
A) Yes B) No
Interpretation: After getting response of 20 respondents, it is found that 15 respondents
out of 20 are agreed that transformation is helpful in enhancing the brand image of the company
whereas 5 respondents consider that transformation does not significantly contribute towards the
brand image of the entity.

Reflection
During the above research work, I learned about the concept of transformation. Here, I
got the knowledge about the significance of transformation within the business. In addition to
this, I got to know regarding the challenges that are faced by the employees during the
implementation of transformation practices. Additionally, my communication skills also got
enhanced during the project work as I interacted with several people. Apart from this, I learned
how to present the information efficiently. These skills will help me in improving my
knowledge so that I can perform the organizational tasks effectively.
Recommendations
 It is suggested that the respective company needs to offer the necessary training &
development program to the employees so that they can work in a transformed
environment. This will help in improving the knowledge base of the employees and make
them enable to contribute towards the organizational goals.
 There is requirement to adopt advance techniques so that the employees can work in a
transformed environment. Here, the company is required to implement the latest and
updated techniques to facilitate transformation at workplace.

Conclusion
From the above-mentioned information, it is monitored that Transformation refers to
enhancing the flexibility in work in order to attain significant results in the future period of time.
In other words, transformation is about making changes in the work-setting so that the
employees can cope up with changes within the organization.

References
Books and journals
Kerzner, H., 2019. Using the project management maturity model: strategic planning for project
management. John Wiley & Sons.
Farhoomand and et. al., 2021. Managing (e) business transformation: a global perspective.
Bloomsbury Publishing.
Etim and et. al., 2021. Managing Information Technology Projects Using Agile Methodology:
The Case of Books for Africa Project. In Developing Countries and Technology Inclusion
in the 21st Century Information Society (pp. 123-146). IGI Global.
Jackson, T.L., 2019. Hoshin Kanri for the lean enterprise: developing competitive capabilities
and managing profit. Productivity press.
Um, K.H. and Kim, S.M., 2018. Collaboration and opportunism as mediators of the relationship
between NPD project uncertainty and NPD project performance. International Journal of
Project Management, 36(4), pp.659-672.
Relich, M. and Pawlewski, P., 2018. A case-based reasoning approach to cost estimation of new
product development. Neurocomputing, 272, pp.40-45.
Gregory, A., 2020. Planning and managing public relations campaigns: A strategic approach.
Kogan Page Publishers.

Appendices
Project log book
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved (Account
for a minimum of six weeks with dates)
C) What have you completed?
D) Did you fulfil Task requirements?
E) Are you on track and within deadlines set?
F) Did you need to make any changes to your
project management plan?
Comments
Here, the research project has been completed on
the title of
Yes
I was tracking the deadlines throughout the project
work.
No

Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
. I faced various issues during the project work in
terms of lack of resources, lack of funds, lack of
staff and more. This will affect the entire research
project profoundly.
No
Problems encountered
 What barriers did you face?
 How did you overcome them?
While completing the project work, I faced issue
related to lack of communication, funds, resources
and more.
To deal with the issue, I focused on attained of
resources, funds, equipments and more.
New Ideas and change of project direction It is analyzed that there is requirement of
additional 1 month to accomplish the project
work.

What Have I learnt about myself this week?
D) How did I feel when I had to deal with
tasks/problems?
E) Did I find it useful to complete the tasks?
F) How well have I performed? What did I
contribute?
G) What can I improve on next week?
H) How might this learning apply in the future?
While dealing with the issue, I faced stress,
anxiety and frustration.
Yes
During the project work, I really performed well
and contributed in the attainment of project aims
& objectives.
Now, I can contribute in the further development
of organization through my knowledge and
experience.
The learning I developed throughout the project
work can easily implemented by me in future
growth and success of the organization.
Tasks planned for next week
C) Which tasks are priority?
D) Have you set aside sufficient time for
completion?
To owed reliable and reliable data in order to
better the attribute of project.
Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address

Signature of the Supervisor and date:
Performance Review
What did you aim to achieve through your work?
I aimed to develop significant knowledge base about the transformation and the capabilities need to
present among workforce to implement the transformation at workplace efficiently.
Did your work succeed in achieving your aims? How do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes, the researcher is able to attained all the stipulated aims. For this purpose, I have been set certain
benchmark and evaluated the results on the set benchmark that will help me in terms of making
further improvements.
What aspects of your development process do you think worked well and why? Evaluate
all aspects of the project (e.g. initial research, concept development, development
process, presentation, etc.) from a range of perspectives.
Different elements of the project work performed really well. These aspects included concept
development, presentation, evaluation and more. Here, I performed the initial research, concept
development and also prepared an appropriate presentation to complete the research work
successfully.
What problems emerged during the project and how were they tackled? Was there

timely identification of issues and resolution during the project process?
I faced various issues during the project work in terms of lack of resources, lack of funds, lack of
staff and more. This will affect the entire research project profoundly.
What did you learn from undertaking the project?
I learned about the concept of transformation. Here, I got the knowledge about the significance of
transformation within the business. In addition to this, I got to know regarding the challenges that are
faced by the employees during the implementation of transformation practices.
What are the strengths and weaknesses of your process that you have identified?
In the entire project work, authentic and reliable information has been used that will strengthen the
project. Here, the lack of interest of respondents can be understood as the major weakness of the
project work.
How could your process improve for the future?
The process can be easily improved by collecting data from authentic and reliable sources with an
aim to complete the project work efficiently.