Challenges of Equality and Diversity in Workplace: A Case Study

This report examines the significance of equality and diversity in the workplace, emphasizing their impact on employee satisfaction, motivation, and overall performance. It identifies various challenges organizations face in managing a diverse workforce, including communication issues, cultural differences, and generational gaps. The research employs a case study approach, analyzing the challenges faced by McLeod and Partners, focusing on the head of marketing of TFL. The findings, based on data collected through surveys, reveal that diversity enhances employee satisfaction and understanding of customers, while improper management can lead to decreased satisfaction and performance. The report recommends strategies such as developing organizational policies and building disciplinary committees to address these challenges and foster an inclusive workplace. The conclusion underscores the importance of managing equality and diversity to achieve organizational goals and enhance employee well-being.

MANAGING A
SUCCESSFUL
BUSINESS PROJECT

Background and Company Overview
 Equality and diversity are one of the most important things which is required to be
considered by each and every organization.
 Diversity at workplace helps in understanding, recognizing, appreciating dissimilarities
among individuals with respect to their age, sex, culture and many more.
 While equality at workplace means fairness, which is provided to the employees such
that they can participate within the organization and gain an opportunity to show case
their potential.
 It is extremely important for organizations to manage equality and diversity at
workplace.

Aim and objective
Aim
 To identify various kinds of challenges that an organization faces in terms of equality
and diversity in the workplace. A case study of McLeod and Partners organization, head
of marketing of TFL.
Objectives
 To identify various challenges faced by organizations in managing a diverse workforce.
 To analyse challenges faced by organization in manging equality in workplace.
 To recommend measures through which equality and diversity challenges at workplace
can be resolved.

Research Questions
 What are the various kinds of challenges that are faced by organizations in managing a
diverse workforce?
 What are the different challenges that are faced by organization in manging equality in
workplace?
 What are the different measures through which equality and diversity challenges at
workplace can be resolved?

Work Breakdown Structure

Timeline

Findings and data using appropriate tools and techniques
 Theme 1: Diversity at workplace is important
Question 1: In what ways diversity at workplace is
important?
Options Respondents
Increases employee
satisfaction and motivation
10
Understand customers in
better manner
3
Gain competitive advantage 2
Increases employee’s overall
performance
5
Total 20
Series1
0
1
2
3
4
5
6
7
8
9
10
Increases employee satisfaction
and motivation
Understand customers in better
manner
Gain competitive advantage
Increases employee’s overall
performance

Continue…
 Theme 2: Diversity and equality in workplace helps in increasing overall performance
of employees
Question 2: Does diversity and equality in workplace
helps in increasing overall performance of employees?
Options Respondents
Strongly Agree 7
Agree 5
Average 4
Disagree 3
Strongly Disagree 1
Total 20
Series1
0
1
2
3
4
5
6
7
Strongly Agree Agree
Average Disagree
Strongly Disagree

Continue…
 Theme 3: Basic effects of improper diversity and equality at workplace
Question 3: What according to you are basic effects of
improper diversity and equality at workplace?
Options Respondents
Lower employee satisfaction 11
Lower employee
motivation
5
Degrading employee
performance
3
No idea 1
Total 20
0
2
4
6
8
10
12
Lower employee
satisfaction
Lower employee
motivation
Degrading
employee
performance
No idea0
2
4
6
8
10
12
Lower employee
satisfaction
Lower employee
motivation
Degrading
employee
performance
No idea

Continue…
 Theme 4: Challenges that are faced by organization in managing equality and diversity
at workplace
Question 4: What are the challenges that are faced by organization
in managing equality and diversity at workplace?
Options Respondents
Language or communication
issue
6
Cultural differences 7
Age difference or generation
gap
3
Respecting or accepting
others differences
3
No idea 1
Total 20
0
1
2
3
4
5
6
7
Language or
communication
issue
Cultural
differences
Age difference
or generation
gap
Respecting or
accepting others
differences
No idea0
1
2
3
4
5
6
7
Language or
communication
issue
Cultural
differences
Age difference
or generation
gap
Respecting or
accepting others
differences
No idea

Continue…
 Theme 5: Different kinds of measures that can help the organization in facing or
resolving these challenges at workplace
Question 5: What are different kinds of measures that can help the
organization in facing or resolving these challenges at workplace?
Options Respondents
Develop organizational policies 12
Build a disciplinary committee 8
Total 20
0
2
4
6
8
10
12
Develop
organizational
policies
Build a
disciplinary
committee
0
2
4
6
8
10
12
Develop
organizational
policies
Build a
disciplinary
committee

Conclusion
 From the above research study, it has been concluded that equality and diversity at
workplace is extremely important as it helps the organization in many ways.
 It helps the organization in enhancing their employees motivational and satisfaction
level which further helps in enhancing performance of their employees.
 Maintaining equality and diversity at workplace further helps the organization in
achieving desired results and accomplish the targets provided to their employees.
 It has been analysed that there are various kinds of challenges that are faced by the
organization in managing diversity and equality at workplace.