ICON College Organisational Behaviour Report: M&S and Key Concepts

This report provides an in-depth analysis of organisational behaviour, focusing on Marks & Spencer as a case study. It explores how organisational culture, power, and politics influence individual and team behaviour and performance. The report evaluates content and process theories of motivation, including McGregor's Theory X and Y, and the Porter-Lawler Model, examining their application within the M&S context. It demonstrates an understanding of effective team dynamics, contrasting them with ineffective teams. Furthermore, the report applies key concepts and philosophies of organisational behaviour to a given business situation, providing recommendations for fostering a positive work environment. The analysis covers employee motivation, communication, and the impact of leadership on overall organisational success, with references to academic sources to support the arguments.