HRMT 200: Recruitment & Selection Analysis - Maple Leaf Shoes Case

This case study provides an analysis of Maple Leaf Shoes' recruitment and selection practices. It identifies the inappropriateness of their current recruitment strategy due to the manager's lack of experience and reliance on external stakeholders. It suggests alternative recruitment practices, such as online job portals and employee referral programs, and recommends involving superiors in the recruitment process. The study also critiques the company's selection process due to differing views among interviewers and proposes choosing tests and simulated situations for better candidate evaluation. It emphasizes the importance of consensus among interviewers and incorporating diverse selection techniques for an ideal and efficient selection process. The analysis concludes with recommendations for improving both recruitment and selection strategies at Maple Leaf Shoes.

Running head: HUMAN RESOURCE MANAGEMENT
Human resource management
Name of the student
Name of the university
Author note

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Question: 1
a. The current recruitment strategy of maple leaf shoes is inappropriate due to the reason that,
the manager responsible for the recruitment is not having experience in the related field.
Thus, he is not skilled enough to deal with the requirement and challenges of the recruitment
process of human resources. Recruitment manager should have the knowledge about the
challenges in recruiting new employees along with calculating the cost for providing
training to them (Oladapo, 2014). However, due to having lack of experience in this sector,
Clark relied on external stakeholders for the recruitment process.
b. Recruitment process should be effective and accurate due to the reason that, having the right
source of potential employees will help in enhancing the talent pool for the organization.
Thus, in the case of Maple leaf shoes, recruiting with the recommendations of any third
party such as Flemming will reduce the probability of having employees with expected
quality. Moreover, Clark is also not having enough experience in this sector and thus it will
lead to the recruitment of low quality employees. This will in turn reduce the efficiency of
the organization and reduce the organizational productivity (Gamage, 2014).
c. One of the possible alternatives for recruitment will be advertising in online job portals.
This will help in reaching to more number of potential candidates. Moreover, the visibility
and exposure of these online job portals are also more compared to the traditional mediums
(Kurekova, Beblavy & Thum-Thysen, 2015). Thus, properly stating the requirements in the
online job portals will help in attracting the exact candidates without relying on any third
party. Employee referral program can also be initiated. This will help in having accurate
employees due to the reason that, the existing employees will have the idea about the
organizational requirement and will refer new employees accordingly. Thus, the potential

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candidates for the selection process will have the required qualities in place. Another
advantage that can be gained from the employee referral program is the positive employer
branding. This is due to the reason that, word of mouth will get generated when the existing
employees will refer other candidates.
d. It is recommended that, Clarke should involve his superiors in the recruitment process of the
human resource manager. This is due to the reason that, the upper level managers will have
the good knowledge about the organizational requirement and will help Clarke in stating the
exact requirements in the advertisements. It is also being recommended that, from the next
time, they should first align their recruitment advertisements with their requirement (Casper,
Wavne & Manegold, 2013). For instance, Maple leaf is having the vision of operating in the
global market, but they are advertising the job vacancies in the local newspapers, which is
not appropriate. Thus, proper and accurate alignment is important. Maple leaf should also
have trained subordinates under the human resource manager who can look after the whole
process in the absence of the former. This will prevent the situation that is being faced by
them currently, where no one is having required experience in recruitment process.
Question: 2
a. The current practices of selection in the Maple Leaf shoes is inappropriate due to the reason
that, in the case it was told that the three managers assigned for taking the interview of the
four candidates are having different views altogether. Thus, it becomes difficult for the
managers to select one candidate. They have ranked differently to the four candidates
(Healy & Malhotra, 2014). However, the ideal selection should be made in such a way that,
the interview panel will have singular approach in selecting the candidate. In this case, the

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selection process will not be ideal due to the fact that there is no building of consensus
among the interviewers.
b. Total four candidates are being interviewed. However, the four candidates are having
different and diverse backgrounds and experiences, which are having both merit and merits
for Maple leaf shoes. In the case given, it is discussed that the interviewers are having
different views on each of the candidates. Thus, there are mainly two issues identified. One
of the key issues is the different backgrounds of the candidates. They should come from the
same and required qualification and background, which will be easy for the interviewers to
judge their competitiveness. However, the job advertisement was not given the information
about the particular background or experience required. Another key issue being identified
is the difference in opinion among the interviewers (Ekwoabe, Ikeije & Ufoma, 2015). This
will lead to the situation where the selected candidate will not have all the required qualities
along with having fewer competencies in some areas.
c. One of the most effective ways of selection will be the choosing test. Interview should be
taken as the first round in order to gain the primary impression about the candidates.
However, on the next round, choosing test should be initiated. This will determine the
qualities and competencies of the candidates in view to the organizational requirement
(Greiner, 2015). Moreover, the issue of difference in opinion regarding the candidates in the
case can also be mitigated. Choosing test will also help in identifying the competencies and
qualities of the introvert candidates, which they cannot show during interview. Another
possible alternative will be the creation of the simulated situation for the candidates. All the
four candidates should be given the exact simulated situation that they have to deal in the

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organization. It will help in determining the practical impact of the qualities possessed by
the candidates.
d. It is recommended that from the next time, there should be consensus among the
interviewers prior to the selection process. They should have the singular approach and view
in regards to the organizational requirements. Moreover, it is also being recommended that,
rather having only one type of selection process, different techniques should be incorporated
in the process. This will help in identifying the different and versatile qualities possessed by
the candidates (Abraham et al., 2015). It is expected that effective implementation of these
strategies will help in having an ideal and efficient selection process in the organization.

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Reference
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Ekwoaba, J. O., Ikeije, U. U., & Ufoma, N. (2015). The Impact of Recruitment and Selection
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