This case study examines intercultural competence in business, focusing on a scenario where an American manager in India faces challenges due to cultural differences. The analysis identifies the manager's mistakes, suggests ways to improve cross-cultural understanding, and applies relevant intercultural theories. It explores cultural frameworks like Hofstede's and Trompenaars', demonstrating their application in interpreting social interactions within business settings. The study also applies intercultural communication theories to organizational practices. Recommendations include fostering open-minded leadership, facilitating meaningful conversations, creating cultural awareness, and maintaining a company culture that values diversity and continuous learning. Desklib offers a wealth of similar case studies and solved assignments for students.