Mark & Spencer: PESTEL Analysis and Key Elements of Change Management

This report provides a comprehensive analysis of Mark & Spencer's business environment using the PESTEL framework, examining the political, economic, social, technological, environmental, and legal factors influencing the organization. It identifies key elements of change management, including competition, technology development, and business growth, and discusses their impact on the company's strategies and performance. The report concludes that understanding these factors is crucial for Mark & Spencer to achieve its goals and maintain a competitive edge in the retail industry. Desklib offers a range of similar solved assignments and study resources for students.

BUSINESS ENVIRONMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
PESTEL Analysis of Mark & Spencer........................................................................................3
Determine key elements of change management.........................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
The report is based on business environment that refers to as sum of all external elements
to organization. The company is Mark & Spencer which is located in UK, and is a retailer
industry. In this study, PESTEL analysis of organization is determined.
MAIN BODY
PESTEL Analysis of Mark & Spencer
Elements Factors Influence
Political Political stability In order to M&S, it determines
benefits of large area of
business in order to these
products and services can
travel independently in
distinctive countries without
restricted any taxes and other
key factor. It plays significant
role in political factor of
organization
performance(Thakur, 2021). In
respond to condition of UK in
political sector, it is observed
that various government
regulation are determined in
food retailer industry.
Economical Demand and cost In context to organization, it
builds towards decrease in
demand for large amount of
product and services because
of less aspect of disposable
cost that is getting from
consumers.

Social Digital channel The company appeals to
various key area in way
towards social factor, as it
creates major role on influence
of problems that arise in
organization. This is
determined by element that
organization composed by
providing credit cards through
which customer can do
payment by paying their
amount for products.
Technological Technology advancement Organization has announced
technology program of
transformation that facilitate
Mark & Spencer company to
became digitally first industry
and deliver several
experiences of consumer.
Environmental Eco-friendly products In relation to organization of
M&S developed their own
policy related to providing
eco-friendly products to their
customer as per making
strategy effective. It develops
and determine positive impact
that observe on people and
organization in productive
way. It also signifies that now
people are most conscious

about their health and
environment friendly related
products that not harm them in
any circumstances.
Legal Laws of food standard Organization laws related to
quality of food products that
are determined significantly in
business as it is main key
factor that all rules and
regulations performed
effectively (Marheni, 2021). It
is important to conduct and
manage products in effective
way by providing customer
good quality of products and
maintain food productivity in
profitable manner without
affecting customer.
Determine key elements of change management
Competition- It develops multiple practices abut they have some causes as well because human
resource wants some improvement, and they have some issues from the given practices (Jaifer,
Beauregard and Bhuiyan, 2021). As practices useful for the overall business performance and
develop more productivity, due to arise of competition make change in management to
achieve objectives of organization.
Technology development- It is an overall procedure for making creativeness, invention
through technology advancement as technology changes on day to day life. In order to derive
more effective technology by up-gradation helps in expansion of organization by adopting
technology innovation (Lozano and Barreiro-Gen, 2021). To make their productive more
reliable and achieve aims of company by implementing new technology and development in
their process.

Business growth- This refers to as function that perform for expanding organization through
making development in distinctive factors of theirs. In order to gain more profitability to
company.
CONCLUSION
The report has been concluded about PESTEL analysis of Mark & Spencer in order to
determine their elements for making assessment to achieve their goals. It will also justify
distinctive key drivers of change in management.

REFERENCES
Books and Journals
Jaifer, R., Beauregard, Y. and Bhuiyan, N., 2021. New framework for effort and time drivers in
aerospace product development projects. Engineering Management Journal. 33(2). pp.76-
95.
Lozano, R. and Barreiro-Gen, M., 2021. Disrupting the brave new world: COVID-19 effects on
organisations' sustainability efforts. Journal of Organizational Change Management.
Marheni, M., 2021. Business Management Strategies and Msmes Financial Performance with the
Digitalization of Information Technology in the Times of the Covid-19 Skills. Jurnal
REKOMEN (Riset Ekonomi Manajemen). 5(1). pp.81-90.
Thakur, V., 2021. Framework for PESTEL dimensions of sustainable healthcare waste
management: Learnings from COVID-19 outbreak. Journal of cleaner production. 287.
p.125562.