Analysis of Communication Barriers and Strategies: London Underground

This report examines communication barriers encountered in the London Underground, focusing on language and cultural differences, and unpleasant tones. It identifies strategies to overcome these barriers, such as mutual respect, body language, and clear messaging. The report also explores ways to show cultural awareness, including equality, appreciation of differences, and effective language use. It emphasizes the importance of these strategies in improving communication and creating a more harmonious environment within the London Underground. The analysis draws on various academic sources to support its findings and recommendations for marketing effectiveness.