BSBMKG418: Marketing Communication Industry Analysis & Career Plan

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This report provides an overview of the marketing communications industry, focusing on key aspects such as industry structure, potential career paths, and ethical considerations. It examines the role of marketing communication in creating brand preference and shortening the business cycle, highlighting various career options within the field, including brand management, market research, and public relations. The report also delves into the structure of the Coca-Cola Company, a major player in the beverage industry, discussing its competitive forces, departmental structures, and marketing activities. Furthermore, it addresses the ethical and legal obligations of marketers, emphasizing the importance of ethical conduct and compliance. The report concludes with an analysis of Coca-Cola's stakeholders and their marketing strategies, underlining the significance of customer satisfaction, supplier relationships, and employee engagement. This comprehensive analysis is designed to provide a thorough understanding of the marketing communications industry and its various facets.
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Running head; MARKETING COMMUNICATION 1
Marketing Communication
Student’s Name
Institution Affiliation
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MARKETING COMMUNICATION 2
The Marketing Communications Industry
According to Fill, and Turnbull, (2016), marketing communication is a key and complex
piece of an organization's advertising endeavors. Approximately characterized, advertising
correspondence can be depicted as every one of the messages and media you convey to speak
with the market. Marketing communication incorporates promoting, coordinate advertising,
marking, bundling, your online nearness, printed materials, PR exercises, deals introductions,
sponsorships, and public exhibition appearances and additionally Marketing correspondence has
two targets. One is to make and maintain request and inclination for the item. The other is to
abbreviate the business cycle. Making inclination Creating inclination is frequently a more
drawn out term exertion that goes for utilizing specialized instruments to help position your item
or organization in the brains of the objective client (Šerić, et al. 2014).
Research potential roles and career paths within a particular organization
Marketing careers vary a great deal, as the profession involves numerous features and
exercises (Camilleri, 2018.). There are numerous openings, anyway, they all have various things
in like manner, including the stewardship of an idea, an administration or a brand and the
comprehension of necessities and prerequisites both remotely from clients and relations and
inside from the association or organization itself.
Brand Management
This is the vocation track that is common in the job market. It is the key capacity in the
customer items industry. Brand chiefs are frequently compared to entrepreneurs since they
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MARKETING COMMUNICATION 3
accept accountability for a brand or brand family. They are constantly centered on the 10,000-
foot view (Wheeler, 2017).
Statistical surveying
This profession includes examining the proposed target. That objective can be
organizations or people. All together for an organization to catch a market, it should first have
the capacity to comprehend that market.
Advertising
It is the duty of the Public relations division to deal with the correspondence with the
media, shoppers, representatives, financial specialists, and the overall population. They are
viewed as the representatives of the organization (Pulizzi, 2014).
The broad structure of the industry,
Coca-Cola is one of the world's biggest and most prevalent brands in drink industry.
Coca-Cola was set up in the year 1886 at Atlanta, Georgia. The organization positions top in
non-mixed refreshment industry and furthermore in the advertising, dissemination, and
generation of its concentrated syrup. With the brand name Coca-Cola, the organization highlights
numerous brand like Diet Coke, Fanta, Sprite, and Minute Maid which checks to 14-billion-
dollar income. Coca-Cola alongside its packaging organizations stands first underway and
circulation diverts on the planet (Zempiliadou, 2015)
Competitive forces and key players
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MARKETING COMMUNICATION 4
Pepsi is likely one of the primary competitors, and as it should be. The two organizations
have been in a rivalry with each other since the late nineteenth century. They have fundamentally
the same as fixings in their marquee items and some fundamentally the same as contributions:
Coke and Pepsi (Sanjeevi, Freeland-Graves, & George, 2017). The two organizations likewise
have comparative non-pop interests, for example, squeezed orange and filtered water. Pepsi
additionally possesses Doritos, Quaker Oats, and Rice-A-Roni, which changes the way it
contends. Most eminently, if patterns conflict with pop and packaged beverages,
The range of departmental structures,
Each association is comprised of various divisions, every one of these offices helps Coca-Cola
accomplish their destinations. As Coca-Cola is an extensive multinational organization, the
measures of offices are immense.
Marketing- the Coca-Cola promoting division at the Atlanta Headquarters creates center
methodologies for organization brands to guarantee that all correspondence is steady in each
market. With this firm exertion, the Coca-Cola framework augments its assets for showcase
initiative and beneficial development.
Finance-the department is in charge of monetary record keeping. This includes keeping
records of cash got and paid out. The money related records will be utilized to create, the yearly
reports for the investors with the goal that they can see the organization execution. The Finance
office is additionally in charge of the administrative records of the professional advertising and
so forth..
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MARKETING COMMUNICATION 5
Packaging- the Packaging branch of The Coca-Cola Department is in charge of the
bundling of the items. They need to make the bundling appealing with the goal that that item
meets the eyes of the shoppers (Quittner, et al. 2016).
Sales-The department is to arrange the offering program. They additionally need to make
the circulation strategies, and so on. Likewise, choose the amount to offer and the amount to
store in the distribution center and to pick the shipping technique which is the most cost
productive and the snappiest way.
Research and development- This office has their spending given by the back office and
their duty is to explore new items. They work intimately with promoting by taking a gander at
advertising research discoveries. They need to get new items the market for the change on the
grounds that the purchaser can't stay with similar old items. On the off chance that fundamental
than they likewise need to enhance the nature of the items.
Administration- This department is fundamental to keeping the business going. They go
about as an assistance support of the organization, it isn't the focal reason the business, however,
every business association would require this office. Most organizations depend on the
organization to be sorted out.
The Range of Activities and Functions that Marketers Perform
The company’s marketing groups incorporate Category Planning, Shopper Marketing as
well as Portfolio Management. Each group will have an alternate concentration at the end of the
day it is tied in with expanding benefit for our customers. The Category Planning groups drive
and streamline the classification execution through the improvement of the class range and
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MARKETING COMMUNICATION 6
space. They bolster the improvement of the key customer and consistent bits of knowledge to
recognize best practice, future retail patterns and regions of chance in view of range, space or in-
store merchandising. The Shopper Marketing groups deal with the advancement of the customer
showcasing plans and execute projects and exercises for the diverse channels. They create
customer recommendations in view of bits of knowledge that help the actuation of a brand and
the classification techniques (Gillespie, & Riddle, 2015). In the Portfolio Development group, we
drive showcasing procedures including bundling, evaluating, cost spending plans, publicizing
and advancement of our brands in the close joint effort with the Brand Owner. Exercises
incorporate creating and actualizing publicizing and attention battles; leading statistical
surveying, and distinguishing and anticipating present and future customer patterns.
Ethical Marketing and Legal Obligations of Marketers
The Code of Business Conduct is administered by our Ethics & Compliance Committee.
This cross-functional senior management team oversees all our ethics and compliance programs
and determines Code violations and discipline. Our Ethics & Compliance Office has operational
responsibility for education, consultation, monitoring and assessment related to the Code of
Business Conduct and compliance issues. Associates worldwide receive a variety of ethics and
compliance training courses administered by the Ethics & Compliance Office (Gertner, & Rifkin,
2018).
The Code of Business Conduct is regulated by the Ethics and Compliance Committee.
This cross-utilitarian senior administration group regulates every one of the morals and
consistency programs and decides Code infringement and train. I addition, Ethics and
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MARKETING COMMUNICATION 7
Compliance Office has operational obligation regarding instruction, meeting, checking and
appraisal identified with the Code of Business Conduct and consistency issues (Andrews, &
Shimp, 2017). Partners overall get an assortment of morals and consistency instructional classes
directed by the Ethics and Compliance Office. The Company's against defilement consistence
program is devoted to guaranteeing that business all through the Coca-Cola framework is led in a
reasonable, moral and legitimate way. This implies staying away from defilement in any shape,
including pay off. The Code of Business Conduct and Anti-Bribery Policy give direction on
working with genuineness and uprightness (Dekhil, Jridi, & Farhat, 2017.).
Relevant Associations and Networks.
Coca-Cola utilizes numerous sorts of promoting, for example, disconnected and web-
based advertising, and brandishes and physical movement showcasing. Disconnected showcasing
incorporates schools silver screens and eateries chains. Internet showcasing incorporates web-
based advertising, portable, and kinds of promoting that utilization innovation (Aguilera et al,
2017). Coca-Cola additionally utilizes realistic for bundling, POS gear, road signs, and candy
machines. Also, Coca-Cola needs to utilize a few sorts of online networking keeping in mind the
end goal to speak with buyers.
Information Regarding the Focus of the Organization:
The most extraordinary abilities that enable the association to get to its most prominent
upper hand are in its solid image name which incorporates its vast system of containers patrons.
Other than the showcasing limit and capacities including the wide portfolio items, the Coca-Cola
organization has real skills which are very hard to copy. The solid brand name of the
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MARKETING COMMUNICATION 8
organization provides the organization with an abnormal state of dealing force and use because
of its capacity to grasp and imbue innovation in their business hypothesis.
The Departmental Structure and Operating Environment in the Organization
The Coca-Cola organization structure is a mix of both the mechanistic and the organic
model, the most territory of worry in the Coca-Cola Company is on the responsiveness. The idea
of coordinated systems are the fundamental qualities of a natural structure. The organization's
angles related to the mechanistic model structure are the centralization and the high
institutionalization, the organization's soundness and adaptability (Turban, et al. 2016).
Identify and describe a target role.
Coca-Cola Company tries to fulfill the requirements of an entire line of various
individuals with target showcases that objective unique, age gatherings, ethnic gatherings,
genders, ways of life, (Ottman, 2017). As expressed over, the youthful grown-up would be the
objective market for this item as they as of now have Georgia for the ages 30-50 mostly based o
the fact that they are continually in a hurry with school, employment, and games.
Stakeholder Analysis and Its Marketing Strategy
Partners of Coca-Cola Company incorporate internal factors such as the worker's
supervisors and stakeholders while external factors include clients, providers, and government,
based on the following:
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MARKETING COMMUNICATION 9
Clients: Customers is a key segment of Coca-Cola since they will assess the quality
items, solid administrations and sound costs among different factors consequently of their
installment. Along these lines, Coca-Cola need to consider that they can meet the client's fulfilled
or not
Suppliers: Coca-Cola has numerous providers' crude materials, for example, fixings,
bundling, and apparatus, merchandise, and ventures to the organization has enhanced items for
the clients. Furthermore, these providers must guarantee to furnish crude materials with great
quality, amounts with sensible cost in a long time and Coca-Cola will give great installment
frameworks, adaptable terms of acknowledge and business assertion (Reilly, & Hynan, 2014)
Employees: they are a standout amongst the most imperative inner partners of Coca-Cola
Company, since, workers will help Coca-Cola in operational presence. Furthermore, the Coca-
Cola framework in Vietnam utilizes around of 2,000 individuals.
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MARKETING COMMUNICATION 10
Reference
Aguilera, R. V., Ciravegna, L., Cuervo-Cazurra, A., & Gonzalez-Perez, M. A. (2017).
Multilatinas and the internationalization of Latin American firms. Journal of World
Business, 52(4), 447-460.
Andrews, J. C., & Shimp, T. A. (2017). Advertising, promotion, and other aspects of integrated
marketing communications. Nelson Education.
Camilleri, M. A. (2018). Integrated Marketing Communications. In Travel Marketing, Tourism
Economics and the Airline Product (pp. 85-103). Springer, Cham.
Dekhil, F., Jridi, H., & Farhat, H. (2017). Effect of religiosity on the decision to participate in a
boycott: The moderating effect of brand loyalty–the case of Coca-Cola. Journal of
Islamic Marketing, 8(2), 309-328.
Fill, C., & Turnbull, S. L. (2016). Marketing communications: brands, experiences and
participation. Pearson.
Gertner, D., & Rifkin, L. (2018). Coca‐Cola and the Fight against the Global Obesity
Epidemic. Thunderbird International Business Review, 60(2), 161-173.
Gillespie, K., & Riddle, L. (2015). Global marketing. Routledge.
Ottman, J. (2017). The new rules of green marketing: Strategies, tools, and inspiration for
sustainable branding. Routledge.
Pulizzi, J. (2014). Epic content marketing: How to tell a different story, break through the
clutter, and win more customers by marketing less (p. 5). McGraw-Hill Education.
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MARKETING COMMUNICATION 11
Quittner, V. H., Moore, W. J., Kirschner, J., & Fitzpatrick, I. S. (2016). U.S. Patent No.
9,440,836. Washington, DC: U.S. Patent and Trademark Office.
Reilly, A. H., & Hynan, K. A. (2014). Corporate communication, sustainability, and social
media: It's not easy (really) being green. Business Horizons, 57(6), 747-758.
Sanjeevi, N., Freeland-Graves, J., & George, G. C. (2017). Relative Validity and Reliability of a
1-Week, Semiquantitative Food Frequency Questionnaire for Women Participating in the
Supplemental Nutrition Assistance Program. Journal of the Academy of Nutrition and
Dietetics, 117(12), 1972-1982.
Šerić, M., Gil-Saura, I., & Ruiz-Molina, M. E. (2014). How can integrated marketing
communications and advanced technology influence the creation of customer-based
brand equity? Evidence from the hospitality industry. International Journal of Hospitality
Management, 39, 144-156.
Turban, E., Strauss, J., & Lai, L. (2016). Marketing Communications in Social Media. In Social
Commerce (pp. 75-98). Springer, Cham.
Wheeler, A. (2017). Designing brand identity: An essential guide for the whole branding team.
John Wiley & Sons.
Zempiliadou, S. (2015). The Adoption of Employee Performance Appraisal Systems and their
Effectiveness in Corporate Greece.
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