This report analyzes the business operations of Marks & Spencer, covering various aspects of business management. It begins with an introduction to business types and organizational structures, differentiating between public and private sectors, and then explores the impact of macro factors using PESTLE analysis. The report emphasizes the importance of accounting for business success and presents key accounting information through profit and loss accounts. It then delves into team development, describing the stages and analyzing individual roles within a team. Furthermore, it assesses motivation theories and leadership styles. The report also outlines the functions of the human resource department, highlighting key legislation, and examines the impact of customer service and customer profiling on business success. Finally, it offers a conclusion summarizing the key findings and insights gained from the analysis of Marks & Spencer's business operations.
![[object Object]](/_next/static/media/star-bottom.7253800d.svg)
