BMP3002 - Business in Practice: Marks & Spencer Factors Analysis
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AI Summary
This assignment analyzes Marks & Spencer (M&S), a multinational retailer, examining the impact of internal and external factors on its business performance and strategic decisions. The internal factors discussed include organizational structure, production management, and choosing suppliers. The analysis highlights M&S's flat organizational structure and its competitive pricing strategy. External factors, such as political, legal, technological, economic, social, and environmental factors are explored, detailing their influence on M&S. The assignment also describes how M&S impacts the external environment through its pricing, technological transformation, and green policies (Plan A). The conclusion emphasizes the significance of both internal and external factors in achieving long-term goals and sustainability. References from academic sources support the analysis.

Internal and external factors of organization have direct
impact on performance credibility and productivity of
business as by this working effectiveness and efficiency
is processing in effective way. This poster is based on
Marks & Spencer which is a multinational retailer in UK
and have their specialisation in home and food products,
selling of clothes which are mostly have their own
labels.
In this poster, information about various internal and
external factors which have effect on working
possibilities of an organisation is given. Further,
different ways which have direct impact on external and
internal forces of business is also detailed in this.
As company has their own in house brands so there is price
which is between medium and higher quality this is
basically due to premium quality.
Transport: As for offering goods to end users there must be
proper use of transport by which all desires and needs of
customers are satisfied. This factor has effect business
company started home delivery which is consider as 7 days.
But they also offer free delivery services which leads to
increase in brand image of company.
Choosing suppliers: Selection of suppliers is defining as
process through which firms inspect, examine and contact
with supplier which helps in reducing purchase risk and
maximise value of purchaser. This internal factor has effect
of Marks & Spencer as there are many types of suppliers
which is consider by organization so there is direct impact
on business.
External Factors: These factors have direct impact on
performance of business but this is from external of
business. These factors are discussed below:
Political factors: These factor are all about to what and how
degree a government intervenes in economy. This factor
includes tax policy, environmental law, foreign trade policy
and so on. In terms of Marks & Spencer, there are two
factors which affects company as taxes and political
stability.
Discuss and describe as how internal and external
factors which have effect on specific organization and
business.
External and internal factors help business for develop
and design suitable strategies with along working
standards which are advanced in stipulated time period.
Internal Factors: These factors are defining as anything
which is in business and have direct control no matter as
they are intangible or tangible. In terms of Marks &
Spencer, there are various internal factors which are
discussed below:
Structure and production management: Organizational
structure is defining as how various activities and
functions like task allocation, coordination and
supervision which are directed in attainment of objective
of organization. In context of Marks & Spencer, it uses
flat organizational structure which have effect on business
as there are limited levels of management which is
between front line employees and administration level.
Setting price of products: For setting price of product
there have an effect on business. In terms of respective
organization, follows competitive pricing strategy for
their product portfolio.
Business in practice
INTRODUCTION
impact on performance credibility and productivity of
business as by this working effectiveness and efficiency
is processing in effective way. This poster is based on
Marks & Spencer which is a multinational retailer in UK
and have their specialisation in home and food products,
selling of clothes which are mostly have their own
labels.
In this poster, information about various internal and
external factors which have effect on working
possibilities of an organisation is given. Further,
different ways which have direct impact on external and
internal forces of business is also detailed in this.
As company has their own in house brands so there is price
which is between medium and higher quality this is
basically due to premium quality.
Transport: As for offering goods to end users there must be
proper use of transport by which all desires and needs of
customers are satisfied. This factor has effect business
company started home delivery which is consider as 7 days.
But they also offer free delivery services which leads to
increase in brand image of company.
Choosing suppliers: Selection of suppliers is defining as
process through which firms inspect, examine and contact
with supplier which helps in reducing purchase risk and
maximise value of purchaser. This internal factor has effect
of Marks & Spencer as there are many types of suppliers
which is consider by organization so there is direct impact
on business.
External Factors: These factors have direct impact on
performance of business but this is from external of
business. These factors are discussed below:
Political factors: These factor are all about to what and how
degree a government intervenes in economy. This factor
includes tax policy, environmental law, foreign trade policy
and so on. In terms of Marks & Spencer, there are two
factors which affects company as taxes and political
stability.
Discuss and describe as how internal and external
factors which have effect on specific organization and
business.
External and internal factors help business for develop
and design suitable strategies with along working
standards which are advanced in stipulated time period.
Internal Factors: These factors are defining as anything
which is in business and have direct control no matter as
they are intangible or tangible. In terms of Marks &
Spencer, there are various internal factors which are
discussed below:
Structure and production management: Organizational
structure is defining as how various activities and
functions like task allocation, coordination and
supervision which are directed in attainment of objective
of organization. In context of Marks & Spencer, it uses
flat organizational structure which have effect on business
as there are limited levels of management which is
between front line employees and administration level.
Setting price of products: For setting price of product
there have an effect on business. In terms of respective
organization, follows competitive pricing strategy for
their product portfolio.
Business in practice
INTRODUCTION
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As when government increases taxes so in future there
is increase in price of product which leads to negative
effect on sale of products.
Technological factors: These are factors which are
basically considers as fast changes in technological
landscape and in what ways they have impact on
market of products. In context of respective company, it
announces Technology Transformation Programme
which helps organization for becoming digital first
business and also satisfy customer experience.
Environmental factors: In this it includes as increase in
scarcity of resources, sustainability, pollution targets
and so on. In terms of respective organization, as in UK
all current condition of market is promoted on
television, radios. So company established their own
policy which is green policy as named as Plan A. This
have a positive impact on communities, wellbeing
globally.
Social factors: This includes attitudes and beliefs of
population. In this it involves factors such as age
distribution, career attitudes, population growth and so
on. In terms of Marks & Spencer, this factor scrutinizes
social environment in market segment and also some
gauge determinants such as culture trends, population
analytics, demographics and so on. There is also
massive opportunity for food store as ready meals are
terms as more palatable this is because of advance in
technology.
Discuss and describe various distinct ways in which
organization or business have impact on external
environment.
External and internal factor of Marks and Spencer have
direct impact on productivity that have directly on
success implication of responsibility and roles. There
are various distinct ways which have impact on external
environment factors which are discussed below:
Economic Factor: This have important impact on as
how business and they have profitability factor.
This involve various factor such as interest rates,
disposable income of consumers, economic growth and
so on. In terms of Marks & Spencer, there is a impact
on discount competitors on company.
As in UK, various retail stores are open so price is
considering as big factor. There are various new
competitors as they are stealing the market share from
premium brands.
Legal Factor: This is basically including equal opportunity,
advertising standards, consumer laws and rights and so on.
This factor is very important for every company as they have to
clearly understand what is legal or not for trading in success
manner. In terms of respective company, as there is changes in
legislations in every country so managers of organization
continuously conduct training programmes on such areas like
health and care facility which is updated by current legislations
and laws. As this brand is coming under scrutiny of public as
which have basically accused for failing for protection of
employees and their workers.
It has been summarised from above report as external and
internal factor have direct impact on working standards as by
this capability and ability of organization for attaining long term
goals and sustainability which are accomplished in effective
manner. Furthermore, this also have direct impact on
productivity and performance of business which is managed by
business having various support in distinct manner which helps
in growth and success achieve in perfect manner.
REFERENCES
Damanpour, F., SanchezâHenriquez, F. and Chiu, H.H., 2018.
Internal and external sources and the adoption of
innovations in organizations. British Journal of
Management. 29(4). pp.712-730.
Direction, S., 2020. SMEs and strategy development: The
impact of leadership and internal and external factors.
Dmitrijeva, J. and et. al., 2020. Context matters: how internal
and external factors impact servitization. Production
Planning & Control. 31(13). pp.1077-1097
CONCLUSION
is increase in price of product which leads to negative
effect on sale of products.
Technological factors: These are factors which are
basically considers as fast changes in technological
landscape and in what ways they have impact on
market of products. In context of respective company, it
announces Technology Transformation Programme
which helps organization for becoming digital first
business and also satisfy customer experience.
Environmental factors: In this it includes as increase in
scarcity of resources, sustainability, pollution targets
and so on. In terms of respective organization, as in UK
all current condition of market is promoted on
television, radios. So company established their own
policy which is green policy as named as Plan A. This
have a positive impact on communities, wellbeing
globally.
Social factors: This includes attitudes and beliefs of
population. In this it involves factors such as age
distribution, career attitudes, population growth and so
on. In terms of Marks & Spencer, this factor scrutinizes
social environment in market segment and also some
gauge determinants such as culture trends, population
analytics, demographics and so on. There is also
massive opportunity for food store as ready meals are
terms as more palatable this is because of advance in
technology.
Discuss and describe various distinct ways in which
organization or business have impact on external
environment.
External and internal factor of Marks and Spencer have
direct impact on productivity that have directly on
success implication of responsibility and roles. There
are various distinct ways which have impact on external
environment factors which are discussed below:
Economic Factor: This have important impact on as
how business and they have profitability factor.
This involve various factor such as interest rates,
disposable income of consumers, economic growth and
so on. In terms of Marks & Spencer, there is a impact
on discount competitors on company.
As in UK, various retail stores are open so price is
considering as big factor. There are various new
competitors as they are stealing the market share from
premium brands.
Legal Factor: This is basically including equal opportunity,
advertising standards, consumer laws and rights and so on.
This factor is very important for every company as they have to
clearly understand what is legal or not for trading in success
manner. In terms of respective company, as there is changes in
legislations in every country so managers of organization
continuously conduct training programmes on such areas like
health and care facility which is updated by current legislations
and laws. As this brand is coming under scrutiny of public as
which have basically accused for failing for protection of
employees and their workers.
It has been summarised from above report as external and
internal factor have direct impact on working standards as by
this capability and ability of organization for attaining long term
goals and sustainability which are accomplished in effective
manner. Furthermore, this also have direct impact on
productivity and performance of business which is managed by
business having various support in distinct manner which helps
in growth and success achieve in perfect manner.
REFERENCES
Damanpour, F., SanchezâHenriquez, F. and Chiu, H.H., 2018.
Internal and external sources and the adoption of
innovations in organizations. British Journal of
Management. 29(4). pp.712-730.
Direction, S., 2020. SMEs and strategy development: The
impact of leadership and internal and external factors.
Dmitrijeva, J. and et. al., 2020. Context matters: how internal
and external factors impact servitization. Production
Planning & Control. 31(13). pp.1077-1097
CONCLUSION
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