Marks and Spencer: Employee Motivation and Organisational Structure

This report provides an analysis of Marks and Spencer's approach to employee motivation, organisational structure, and leadership. It begins by outlining the benefits of employee involvement, such as increased value and better decision-making, while also acknowledging potential issues like communication complexities. The report then details various motivational strategies, including incentives, flexible working conditions, and recreational activities. The analysis considers Marks and Spencer's adoption of a flat organisational structure and reviews relevant leadership behaviors. The report concludes with a discussion of the cited references, providing context for the findings. This document is designed to help students understand the practical application of management and leadership theories within a real-world business context. This report is available on Desklib.

ATHE ORGANISATION
BEHAVIOR

TABLE OF CONTENT
◦ INTRODUCTION
◦ TASK 3
◦ 3.1 Analyse the benefits and issues with involving employees in organisational decision making.
◦ 3.2 Explain different ways to motivate employees.
◦ CONCLUSION.
◦ REFERENCES.

INTRODUCTION
Marks and Spencer is British multinational which is in retail business. The company is having its
headquarter in Westminster, London. The company's founder is Michael Marks and Thomas Spencer. The
company is having the number of employee as 80000 plus. Revenue the company is having is £10000 plus.
The company is located in almost 1500 location over the world. The company was founded in the year
1884. The financial performance of the company kept on improving year on year which is really
commendable. The chairman of the company is Archie Norman.

TASK 3
3.1 Analyse the benefits and issues with involving employees in organisational decision making.
◦ The employees feel they are valued in the organisation(benefits)
◦ Making accurate decision(benefits)
◦ Blurring of the relationship between the roles of management and the employees(issues)
◦ Complexity in communication(issues)

TASK 3
◦ 3.2 Explain different ways to motivate employees
◦ Giving incentives to the employees for the good work done by the employees.
◦ Flexibility in working conditions.
◦ Recreational activities.

CONCLUSION
◦ In the conclusion all the points considered are based on taking Marks and Spencer. Here analysis of the
characteristics of different organisational structures are taken which includes Hierarchical, Matrix and
Flat structure and The Marks and Spencer follows Flat structure. Different theories of the leadership
behaviour and work relationship and interactions are demonstrated here. Also, at last the different ways
and pros and cons of motivating the employees is mentioned here

REFERENCES
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Letters. 24(7). pp.4914-4917.
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Business Management. 7(1). pp.69-87.
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