This report investigates the significance of employee involvement in enhancing Marks and Spencer's commercial success, particularly in its international expansion. It employs a literature review analyzing various perspectives on globalization's influence and utilizes research methodologies such as questionnaires, primary and secondary research, sampling, data gathering and analysis, and both qualitative and quantitative approaches. The study gathers and analyzes data using thematic analysis to address objectives related to understanding employee engagement and retention, identifying the impact of HRM practices, and analyzing associated issues within Marks and Spencer. The findings emphasize the importance of employee satisfaction, communication, rewards, and a positive work environment in fostering engagement and retention, while also acknowledging challenges such as lack of management commitment and the need for tailored approaches. Ultimately, the report provides recommendations for Marks and Spencer to further improve their HRM strategies and enhance employee engagement for sustained organizational success. Desklib provides a platform for students to access similar solved assignments and research papers.