Marks & Spencer: Supply Chain, Sustainability, and Innovation

This report provides an overview of Marks and Spencer's global logistics operations and strategy, including inbound logistics activities like sourcing, procurement, material transportation, warehousing, and distribution. It analyzes the impact of the COVID-19 pandemic on the firm, highlighting challenges in conducting practices and tasks, leading to influences on sales and profitability. The report also discusses the firm's value co-creation activities, use of appropriate technologies for communication and information sharing, and key lessons learned from the pandemic. Furthermore, it explores the alignment of circular economy and Industry 4.0 with the firm’s current network structure and offers recommendations on embedding sustainability, considering the firm’s innovation-led lean approaches. The analysis encompasses aspects such as waste reduction and collaboration across different departments to foster innovation and communication.

Global logistics

Table of content
 The firm’s supply chain operations and strategy,
 Impact of the Coronavirus (COVID-19) pandemic on the firm and its
mitigation strategies,
 The firm’s value co-creation activities
 Use of appropriate technologies for communicating and sharing
information and key lessons learnt from the pandemic
 Circular economy and Industry 4.0 alignment with the firm’s current
network structure
 Recommendations on embedding sustainability considering the firm’s
innovation-led lean approaches.

Introduction
 Global logistics can be described as the process
which is related to the managing of the flow of
goods effectively with the consideration of
supply chain as well as placing them in
appropriate manner so that it is able to
consumer is able to consume it in time. This
report is based on Marks and Spencer company.

Firm’s supply chain operations and
strategy
 Inbound logistic activities the company include some
network which are related to:
 Sourcing and procurement: It is related to identifying
the potential suppliers of the marks and spencer.
 Material transportation: Deciding which vehicle to use in
the company for moving goods from one place to another.
 Warehousing and distributing: Managing material
before manufacturing or reaching to customer is one of the
effective ways

Impact of the Coronavirus (COVID-
19) pandemic on the firm
 It has been determined that COVID 19 will lead to have
major impact over Marks and Spencer company and it will
lead to influence over global logistic operations.
 Due to Covid 19, respective company is not able to
conduct its practices and task in significant manner. This
will lead to have major influence over sales as well as
profitability of business.
 Marks and Spencer is one of the largest company and it is
providing its products and services in large market
manner. Due to covid 19, this is not able to perform its
practices in proper manner.

The firm’s value co-creation
activities
 Supply chains have mainly had
three dimensions that are vertical,
horizontal and horizontal position of
focal firm into end point. All three
dimensions of supply chain in
respect of Marks & Spencer are
described in notes.

Use of appropriate technologies for communicating and sharing
information and key lessons learnt from the pandemic
 Create a crisis team
 Connect with customers
 But don’t try to sell them stuff

Circular economy and Industry 4.0
 Innovation is the duty of all M&S employees, not just
those with the label "innovation," but innovation is all
about cooperation and communication.
Communication is necessary for facilitating the
exchange of ideas and igniting creativity.
 Managers of M&S collaborate with employees from
various sections of the company, from technologists
and strategists in our engineers to colleagues in our
marketing division, to bring diverse parts of the
company and together enable the exchange of ideas.

Recommendations on embedding sustainability
 M&S additionally must work along with value
chain to address important waste issues like worn
garments, green waste, plastics, and shopping
bags.
 It should work across the operations and reduce
wastage, M&S have begun the shift to a more
circular model, with the goal of keeping resources
in use for as long as feasible.

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