Business Processes, Stakeholders, Objectives: Marks and Spencer Report

This report provides an analysis of Marks and Spencer (M&S), focusing on its business processes, stakeholders, and strategic objectives. It begins by defining business processes and explaining the importance of stakeholder management, differentiating between various organizational structures. The report highlights M&S's aims and objectives, emphasizing its commitment to market sustainability and responsible corporate behavior. The core of the analysis involves a PESTLE analysis, examining the political, economic, social, technological, legal, and environmental factors influencing M&S. It discusses the impact of government policies, economic conditions, social trends, technological advancements, legal regulations, and environmental considerations on M&S's operations and competitive advantage. The report also mentions M&S's organizational structure and how it aligns with its business processes and objectives.

Business processes: It is basically a process
that is used by business as step by step and
under this various task and activities is
induced by business so as to implement its
fundamental ideas and ability in which long
term profit is attained with perfection.
Stakeholders and their interests:
Stakeholders are those individual that has an
interest towards the business and it might be
anyone whether an individual, group and an
organisation as well. In actually brings
profit to business and it is dependent on the
level of interest that is shown by
Objectives: The major objective of marks and
spencer is to maintain the sustainability in the
market place while growing profitability
consistently and to act as a responsible in the
society.
PESTLE analysis: It is an analysis that is used
to measure macro-environmental factors that
basically consist of internal and external factors
as it has direct impact over the business
productivity and performance. The pestle
analysis of Marks and Spencer is as define
below as:
Political: It is a factor that has consist of
various policies that is induced by the
government as in order to make smooth flow of
business functions. In this free trade is an
aspect that is in favoured of business growth as
they have operated their business at UK and
other places as well.
Types of organisation: There are different
type of organisation such as hierarchical,
functional, matrix, team based, divisional and
many other as well. It usually define the
structure that is followed by business in order
to process its working standard and functions
in effective manner.
Organisation structure: Marks and Spencer
has followed flat organisation structure under
which management and other administrative
level. In this effective decision making is
developed by which productive outcome is
achieved with perfection.
Company aims and objectives:
Aims: The aim of the marks and spencer is to
implement the inclusive new design standard
to insure M&S food, clothing and home
products will be add to its product line.
Assessment
Business Processes

In this Marks and Spencer allowed to
increase their sales as by selling its product
at cheaper price as by maintaining healthy
profit margin.
Economical: It is a factor in which
economic condition of country is analysed
and in this UK is quite stable country but as
after Brexit and pandemic attack of COVID
working condition of business is fluctuated.
It create tougher situation for business to
achieve higher competitive advantage. In
addition retailing industry is war condition
is developed on the basis of pricing as its
competitors encouraged customer's to
reduces the power so that rate of profit and
sales also get reduced.
Social: Marks and Spencer is a well
known brand in UK and in they have been
household the youth, elder and younger
people. The business also has strong market
reputation and image by which they are
also be fortunate about various
consequences under which long term profit
is attained with perfection.
The choice of customer's always get
changes and modifies and in this
management of Marks and Spencer
understand that and implies various
changes as per requirement and suitability.
It induces massive opportunities by which
strong level of clarity is induces that also
help to capture higher success.
Technological: In this Marks and Spencer
has induces various technological
advancement so that self check-out and its
trends is induced and it assist to make
successful changes as per suitability of
marketplace and customers. In online
shopping business also make appropriate
usage of traditional approach as in e-
commerce platform by which delivery of
food and other service brings on timely
manner. It enhances the market reach and
attractiveness of business so that productive
amount of changes and modification is
induced that aid to make productive level of
modification in terms of sales enhancement.
Legal: Marks and Spencer has follows various
legal formalities under which they have manage
the image and value of brand at marketplace. In
this business has pledged to make long term
sustainability and reduces the carbon emission
and footprints by which better amount of
alteration is measured in terms of profit
maximisation. As Marks and Spencer also
provide adequate wages and salary to its
employee's by which they kept motivated and
while providing online food services ensure that
healthy and organic food is supplied in market.
Environmental: As per consideration of this
factor Marks and Spencer maintain its target
towards fair trading so that sustained level of
changes is attained that is basically in favoured of
company's growth and development. In this better
compensation in terms of benefits receiving is
increases and for this management has take
various decision in favour of business and its
success.