Marks and Spencer: Dynamic Innovation in the Clothing Industry Report

This report provides a comprehensive analysis of Marks and Spencer, a leading UK-based multinational retailing organization. It begins with an introduction highlighting the importance of innovation in the clothing industry and its impact on companies like Marks and Spencer. The report is divided into three parts. Part 1 examines the internal and external strengths and weaknesses of Marks and Spencer, along with its competitive strengths, and its current market position. Part 2 delves into future strategies for the company, utilizing tools like the Ansoff Matrix and strategy clock model to formulate plans for market penetration, market development, and product development. The report also explores strategic choices and business practices that consider social and environmental impacts, emphasizing the importance of corporate social responsibility. Part 3 presents the strategy process model, which is then reflected upon, with the author highlighting key takeaways, and the report concludes by summarizing the main findings, emphasizing the role of innovation and strategic planning in achieving competitive advantages and ensuring long-term sustainability. The report references several academic sources to support its analysis.

DYNAMIC INNOVATION IN
CLOTHING INDUSTRY
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INTRODUCTION...........................................................................................................................3
PART 1............................................................................................................................................3
PART 2............................................................................................................................................5
PART 3............................................................................................................................................7
CONCLUSION ...............................................................................................................................9
REFERENCES................................................................................................................................9

INTRODUCTION
Innovation is strongly affecting all Industries including clothing industries. As taste,
preferences and fashion choices of customers and fashion industry are continuously changing it
is essential for an organisation to continuously change their product designs with the help of
continuous innovation (Pal and Gander, 2018). Innovation is effectively greening up fashion
Industries thus, with the help of this company can effectively able to transform their industries
and can take more competitive advancements. Present report has been conducted on Marks and
Spencer, a British multinational retailing organisation headquartered in London. Company offers
high quality products and services. In this report formative discussions has been made on internal
and external strength of company, there competitive strengths and future strategies. Lastly, report
includes strategic process model and business practices.
PART 1
Internal and External strength and Weaknesses of Marks and Spencer
Marks and Spencer is the leading retailing organisation in UK with having 1330 stores around
the world. The company was established in the year 1894 with the mission to make inspirational
quality products which is accessible to all. Mentioned below there are some internal and external
strength and weaknesses of company are defined:
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Internal Strength: Company is having high brand reorganization and has 1000+ stores
across 40 countries.
External Strength: Within their Marks and Spencer take advantage of innovation with
the help of which they produce products and services of high quality. In addition with this
company are having 80000 and more employees those who perform their role for company
globally. In addition with this company is investing more in innovation technology in order to
offer best quality of products to their customers.
Weaknesses: Main weakness of Marks and Spencer is that they offer highly priced
product as compared to their competitors in addition with this poor financial performance is also
one of the major weakness that increase efficiency of company.
Competitive Strength
Competitive strength that has been hold by Marks & Spencer is this stand for quality as
with the help of innovative tools and Technology Company continuously take advantage of
innovations with the help of which they produce highly qualitative products that attracts
customer’s attention.
Position
Marks and Spencer, currently offer their services all around the World company and is
continuously growing every year by selling large amount of qualitative products and services. As
per the present competitive environment Marks and Spencer takes advantage of crucial strategies
with the help of which they maintain sustainable business around the year. As company is having
12.5 billion British retail shops now they are looking forward to expand their business services in
Australia. Marks and Spencer now have excellent position in Marketplace in addition with
customer support for their brand quality.
Areas where improvement required
Marks and Spencer is one of the recognisable brand who produce qualitative products
and services in order to cope up with modern competitive world Marks and Spencer is required
to enhance their Customer services by taking advantage of providing online shopping experience
in this they can add user reviews with the help of which they can offer valuable help to
customers while they make purchase decisions. With the help of online websites Marks and
Spencer can effectively provide detail of delivery time and charges with the help of which
customers can be highly satisfied. With the use of innovative technology Marks and Spencer can

increase their product quality against their competitors. Further by providing online mode of
payment systems Marks and Spencer can provide is to their customers while they make a
purchase and save their time and additional cost. By considering all these factors Marks and
Spencer can effectively able to increase their organisational efficiency with the help of which
they can able to serve the customers with best as per according to current scenario and can
increase company productivity and profitability.
PART 2
Future strategies for the company using appropriate tools
In order to gain high competitive advantage Marks and Spencer are required to take
advantage of strategy development in order to formulate future plans of company. As per the
evaluation of Marks and Spencer strategy development with the help of ansoff Matrix Company
is driving towards change with the help of innovation. Marks and Spencer offer their products
with a Moto which is to provide good quality of products and services for customer satisfaction.
Company mainly offer their products and services higher than their competitors thus, it is
necessary for company to invest in this region and offer prices lower as compared to their Rivals.
In addition with this company can take advantage of strategy clock model which is a hybrid
strategy with the help of which company can able to provide low price products and services as
compared to their competitors.
Market Penetration: It is essential for Marks and Spencer to focused towards increasing
their market share by achieving competitive advantage in this they can further take advantage of
sales promotion, pricing Strategies and Advertising with the help of whicg they can offer
aggressive promotional campaigns alone with best effective rising star trees with the help of
which they can able to attract attention of customers.
Market development: It becomes essential for Marks and Spencer to move towards due
to graphical area in order to increase their market share with the help of this taken for the able to
develop their market that will let them towards more profitable incomes.
Product development with the help of innovation Marks and Spencer can introduce new
products and services in existing market for this company can take advantage of new
competencies and financial services with the help of which company can effectively there are
goals.
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Diversification: In this it is essential for company to take advantage of diversification
strategies in order to build clear ideas. Along with this company is required to honesty assess to
the risk as to reach new markets and successfully meet their organisational goals.
Explain and justify strategic choices
By taking advantage of strategies development Marks and Spencer can effectively able to
offer their products and services with low range as compared to their competitors with the help
of which they can not only overcome their one of the major weakness but can also able to gain
first position in clothing industry. Further with the help of innovation in their product
Development Company can offer best effective and qualitative products and services to their
competitors that will simultaneously help them to increase their profitability and productivity. By
choosing the strategy of market development Marks and Spencer can able to offer their products
and services to those Areas where the services are still untouched. With the help of all these
strategic choices company can effectively able to increase their efficiencies and strength with the
help of which they can able to get high profitability (Chiu, Chu and Chen, 2018).
The company’s pursuit of competitive advantage
Marks and Spencer in order to take high competitive advantages as compared to their
competitors penetrate towards innovation in manufacturing of their clothing line with the help of
this company can effectively lead towards production of best quality products and services as per
according to the customers taste and preferences along with trends that are prevailing in
Marketplace. In addition with this with the help of attractive pricing strategy company can
effectively able to offer their products in low price range that will simultaneously help them to
increase their competitive edge as compared to their competitors. With the help all these pursuits
Marks and Spencer can effectively increased their Market Positioning and shares that lead them
towards high profitability and productivity.
Business practice that consider social and environmental impact
In order to ensure long-term sustainability in Marketplace it is essential for Marks and
Spencer to follow evolving business ideas they are required to provide positive impact on
environmental and social factors. This will help them to build their positive image in
Marketplace and in customers mind. For this it is essential for Marks and Spencer to abide
corporate social responsibility in context with environmental sustainability and conduct their
practices in ethical manner. In context with social impact it is essential for company to conduct

their services by analysing customers believes and values with the help of which they cannot hurt
the sentimental with any of their activity (Zou and Zhao, 2018). While in terms of environmental
impact company is required to ensure that their production and manufacturing process do not
harm environment in any way. With the help of abiding all this measures company can
effectively able to ensure long-term sustainability in this Marketplace and can gain high
customers attraction against their Rivals.
PART 3
The Strategy Process Model
With the help of strategic planning model marks in Spencer can effectively able to
perform strategic planning and can initially access threats, weakness, opportunities and strengths.
Further company can implement and evaluate best effective strategic management plan with the
help of which they can effectively able to fulfil organizational missions and goals. It is essential
for Marks and Spencer to clarify their visions and gather information’s with the help of which
they can further able to formulate strategies. Thus, by implementing strategies company can
evaluate and control their activities with the help of which they can effectively able to offer best
effective services and products.
Figure 1Strategy Process Model
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Refection
As per the evaluation of model it has been identified by me that Marks and Spencer can
effectively able to provide best effective products and services with the help of innovation as
innovation will help them to increase their market sustainability and can further ensure high
competitive advancements against their competitors. Further with the help of lower pricing
strategy company can able increase their market position in order to expand their services.
Company is required to take advantage of market development strategies. Further I have
evaluated that company products are highly qualitative does it is essential for company to offer
their products at lower prices as to increase their market competitiveness.
CONCLUSION
As per the above mentioned report it has been concluded that in order to sustain in
Marketplace it is essential for an organisation to take advantage of innovation and different
strategies with the help of which they can able to gain high competitive advantages. By
considering all these Factors Company can effectively able to satisfy needs of customers and can
further increase their competitive image in Marketplace.

REFERENCES
Books and Journals
Pal, R. and Gander, J., 2018. Modelling environmental value: An examination of sustainable
business models within the fashion industry. Journal of cleaner production, 184, pp.251-263.
Zou, Y. and Zhao, W., 2018. Searching for a new dynamic of industrialization and urbanization:
anatomy of China’s characteristic town program. Urban Geography, 39(7), pp.1060-1069.
Adam, M., Strähle, J. and Freise, M., 2018. Dynamic capabilities of early-stage firms: Exploring
the business of renting fashion. Journal of Small Business Strategy, 28(2), pp.49-67.
Ayertey, S. and Ozuem, W., 2018. Developing Compelling Online Recovery Strategies:
Implications for the Fashion Clothing Industry. In Digital Marketing Strategies for Fashion and
Luxury Brands (pp. 264-288). IGI Global.
Balsiger, P., 2018. Explaining dynamic strategies for defending company legitimacy: The
changing outcomes of anti-sweatshop campaigns in France and Switzerland. Business &
Society, 57(4), pp.676-705.
Chiu, M.C., Chu, C.Y. and Chen, C.C., 2018. An integrated product service system modelling
methodology with a case study of clothing industry. International Journal of Production
Research, 56(6), pp.2388-2409.
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