Marks and Spencer: Lead Learning Strategy Implementation Analysis

This presentation provides a comprehensive overview of strategy implementation, focusing on the steps involved, performance review approaches, and corrective actions. It begins by defining strategy and its importance for organizations, using Marks and Spencer as a case study. The presentation outlines key steps in strategy implementation, including analyzing and communicating plans, developing an implementation structure, forming support policies, allocating resources, and discharging functions. It then delves into various performance review approaches such as balance scorecards, rating scales, and behavioral approaches. Finally, it discusses corrective actions, including revising standards and activities, to improve strategy formation and execution. The presentation draws on academic sources to support its analysis.

Lead Learning Strategy
Implementation

Tables Of Content
 Introduction
 Steps in implementing strategy
 Approaches to performance review
 Corrective actions
 Conclusion
 References

Introduction
Strategy refers to forming the tactics for the organization so that they can
attain their determined objectives. Organizations form these so that they
can find the right directions to achieve their mission or objectives.
Implementing the strategy is also a likely hard task as this process faced
various risks and problems. As in the same case with Marks and Spencer
Company, the organization has planned to bring the system change in
their structure and also has planned to put major focus upon their digital
activities. This PPT discusses about the implementations steps in
strategies, approaches used by the organization to review the performance
of resources and staff members and corrective actions taken by company.

Steps in strategy implementation
 Analyzing and communicating of plan: At this step the organization
is suppose of form, analyze and communicate their strategic plans to
their whole staff members. Through the communication the employees
would get to understand the mission and goal which company has
planned and they will also contribute to their best in achieving that. As
in the case with Marks and Spencer Company they must analyze and
communicate their strategic plan to the staff member of structure
change and digital platform. The employees will understand the
organization and also they would try to put their best in work.

Cont..
 Development of structure for implementation: After
communicating the whole strategy the organization will develop
the structure about how they would go to implement the
strategies in the organization. This structure would help in easy
establishment of strategy with minimum risk and damages. The
Marks and Spencer will implement about the ways in which they
would be going to establish their strategy to achieve their
objective with effectiveness.

Cont..
 Forming of support policies and programs: As in the planning
of strategies there might be some skills or resources which need
to get change in organization so to make that change happen these
programs and policies are formed. For example to bring up the
change in organization structure the company needs to form
various policies which can support such change and to bring up
the focus upon digital platform some programs need to get held
for providing the necessary understanding to employees (Kiss and
Barr, 2017).

Cont..
 Allocation of resources: At this stage the organization collects all
the necessary resources which would need to bring up the change.
 Discharge of functions: This is the final stage in which the
organization finally realizes or implements the strategies into their
working. In this the employees performs their functions in the way
they are suppose to perform and the resources are used in a way
which are planned in the strategy. As in the case with Marks and
Spencer the company would bring up the change in their structure
and also work in such a way that puts focus upon digital platform.

Approaches for performance review
 Balance score card: In this type of approach the managers point
out the 3-4 qualities or criteria which they believe a employee
should be good at and then on the basis of that they measures the
performance of employees. The managers make a score card in
which they rate or give the scores to his employees in these 3-4
sector which he believe an employee need to have excel and then
at last forms the final report.

Cont..
 Rating scale: In this type of approach the managers lists out the
factors or basis for performance and then give rating to the
employees upon that. After giving the rates, the total rates get
calculated and performance get evaluates (Grossberg, 2016).
 Behavior approach: In Behavior approach the manager’s
checks and analyses the traits, behavior, attitude and perspective
of an employee in organization and accordingly his performance
report is formed.

Corrective actions
 Revising of standards: In this approach the organization or the manger
revises the standards which he has formed for his and his team. Sometime
it could be possible that the manager might overestimate the potential of
team and sets the standards high. This might cause trouble for organization
itself. So the manager revise the standards and steps for strategies which
they are following and try to make a the edits accordingly.
 Revision of activities: The activities or the ways which the employees
used to follow would get analyze and the new set of activities are formed
as the old ones are not giving any benefit to the company (Amoo and et al,
2019).

Conclusion
 From the PPT presented above the steps which are involved in
implementing the strategy has been discuss. Approaches like
balance score card, 360 degree feedback, rating scale and
behavioral approach has been used by the organization in
reviewing the performance of employees. And the organization
takes the corrective actions for bringing the improvements in
strategy formation which may include revising of standards,
revision of actions and so on.

References
 Grossberg, K.A., 2016. The new marketing solutions that will drive
strategy implementation. Strategy & Leadership.
 Amoo, N., Hiddlestone‐Mumford, J., Ruzibuka, J. and Akwei, C.,
2019. Conceptualizing and measuring strategy implementation: A
multidimensional view. Strategic Change,28(6), pp.445-467.
 Kiss, A.N. and Barr, P.S., 2017. New product development strategy
implementation duration and new venture performance: A
contingency-based perspective. Journal of Management, 43(4),
pp.1185-1210.