This report delves into the management of accommodation services, focusing on the roles and functions of the front office and housekeeping departments within the hospitality industry, particularly in the context of Marriott Hotels. It defines the functions of the front office, including guest services, customer relationship management, updating room status, and handling inquiries, while also discussing the roles within the front office, such as guest registration, database management, and financial management. The report further outlines the key roles of the housekeeping department, emphasizing timely service delivery, maintaining cleanliness, providing laundry services, and meeting customer demands. It highlights the importance of forecasting linen stock and guest supplies to ensure sufficient availability and explores the interrelationships between housekeeping and other departments, such as human resources, food and beverage, front office, purchasing, and security, for quality service provision. The importance of scheduling maintenance and repairs to minimize disruption to guests is also examined, along with the critical role of security in protecting staff, physical assets, and the company's brand image, ultimately ensuring customer satisfaction. The report concludes that prioritizing customer service and meeting demands are crucial for establishing and maintaining a strong position in the competitive hospitality industry.