Equality and Diversity in the Workplace: Marriott Hotel Project Report

This report examines the impact of equality and diversity within the workforce, using Marriott Hotel as a case study. It begins by establishing project aims, objectives, and research questions. A literature review explores the concepts of equality and diversity, their advantages, and disadvantages within a workplace setting. The project management plan includes cost, time, scope, quality, communication, risk, and resource considerations. Gantt charts and Work Breakdown Structures (WBS) are utilized for project scheduling. The report details small-scale research methodologies, including quantitative and qualitative approaches, primary and secondary sources, and sampling techniques. Findings are interpreted, and recommendations are provided to enhance equality and diversity initiatives within Marriott. A reflection on the project concludes the report. The report covers various aspects of project management, research, and analysis, providing a comprehensive overview of the topic.

Managing a Successful
Business Project

Table of Contents
TOPIC..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1) Aims and objectives.............................................................................................................1
P2) Project management plan.....................................................................................................3
P3) Gantt chart and WBS............................................................................................................5
TASK 2............................................................................................................................................7
P4) Small scale research..............................................................................................................7
TASK 3............................................................................................................................................9
P5) Interpretation of findings......................................................................................................9
P6) Recommendations..............................................................................................................16
TASK 4..........................................................................................................................................16
P7) Reflection...........................................................................................................................16
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19

TOPIC
“To examine the different impact of equality and diversity within the workforce”. A case
study based on Marriott Hotel.
INTRODUCTION
The management of the business is completely based on the different inputs that is
implies as per the suitability so that systematic growth and development is measured in timely
manner. The successful managing of business is based on the consecutive implications of various
strategies and policy so that favoured output is achieved within the stipulated period of time. To
attain sustain and long term benefits it is required to achieve the standardised target and
objectives (Bagherzadeh, 2019). It is used to make balanced mapping of the requirement of
business and it is implies as per the analysis of both internal and external factors in appropriate
manner. In this the employee performance, supply and demand, satisfaction of customer need
and requirement, innovation and creation, balancing of social and economic trends are managed
so that efficient designing of project is conceived. The performance and productivity of the
business is based on the range of activities that is implied by the business so that more success
and profit is attained in stipulated period of instance. The following report is based on the
Marriott Hotel that is an American multinational hospitality business that has manage the
franchise of broad portfolio that is related to lodging facilities. The report includes aim,
objectives and time-frame, small-scale research and appropriate recommendation to gain more
values in useful manner.
TASK 1
P1) Aims and objectives
Aim: “To examine the different impact of equality and diversity within the workforce”. A
case study based on Marriott Hotel.
Objectives:
 To gain basic knowledge about the equality and diversity within the workplace of
Marriott Hotel.
 To acknowledge advantage that is developed as from the inducement of equality and
diversity inside the working place.
 To measure the disadvantages and impact of diversity and equality in the Marriott Hotel.
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Research questions:
 What is the equality and diversity within the workplace of Marriott Hotel?
 What are the advantages of equality and diversity inside the working place?
 What are the disadvantages and impact of diversity and equality in the Marriott Hotel?
Literature Review
What is the equality and diversity within the workplace of Marriott Hotel.
According to the viewpoint of Ruth Mayhew, 2017, the equality and diversity bring
numerous benefits that are based largely dependent on the wider acceptance so that equal
treatment about the work is processed within the working environment (Bell, 2018). The
diversity is the sensitive aspect and based on different topics as like race, colour, religion and
various other traits so that all the employee felt more related. Its benefits must be explained to
the employee so that they could easily understand the professional expertise and their working
become more productive. It is required to resolve this issue to those real changes are
implemented through which positive shift within the workplace in terms of demographic,
religious, generational and sexual orientation is contributed in effective manner. On the other
hand diversity is based on the cultural, ethnic and generational functions and operations by
which all the employee's consider equal as regardless of culture, race, ethics, disability so that
more values is transmitted by which achievement of success and growth become achievable.
What are the advantages of equality and diversity inside the working place.
As per the viewpoint of Anja Zojceska, 2018, diversity workplace is produced both
tangible and direct benefits so that companies attain greater performance as compared to its
competitors. It is used to promote higher profits by which diverse range of characteristic is
developed in adequate mode. It includes a large range of benefits as like gender, age, religion,
ethnicity, language, education, cultural background, abilities and many others as well. It is used
to gain the better achievement by which the reputation of business is promoted in effective and
efficient mode. It is vital format in which it is easy for the business to pursue more growth by
which immediate and tangible benefits are directly processed (Englund, 2019). It outlines more
profit so that variety of various perspective, increases profit, better decision-making, higher
innovation, faster problem solving, improvised hiring results, decreases employee turnover,
sustain reputation of business and higher engagement of employee's etc.
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What are the disadvantages and impact of diversity and equality in the Marriott Hotel.
As per the viewpoint of Wanda Thibodeaux, 2020, the workers has belongs from the
different workplace and background thus there experience and belief also differs accordingly. It
is more beneficial but at the same time it has some drawback as well along with this it is required
that employers has implement specified policies and activities within the workplace. As if the
equality is presented than the probability of development of opportunities is developed by which
certain level of motivation is implemented in appropriate manner (Fernando, 2018). The
employee's of the business is required to be more passionate by which there contribution is
getting more advanced. In addition the business must have tries to capitalise the talent and
abilities and for this the business has provide training by which adequate return is generated that
is more beneficial for the business. The implementation of different rules and regulations defines
the suitable regulation of belief and compliance within the employee's by which relatable
improvement is transferred in terms of sales and profit.
P2) Project management plan
The project execution is based on the different set of strategies and policies that is
implemented as per the completion of project. It is a plan that is in documented form and
includes various factors as like initiation, execution, planning, implementation, execution and
controlling of all the different range of activities as per the balanced level of effectiveness. In this
the planning of liable strategies is undertaken so that attainment of goals and objectives become
more comfortable. It is more vital as well in which the diverse range of operations and functions
that is played by the business so as to complete the project is intensified by which the rate of
accomplishment is increases with more adequacy. The project management provide sufficient
amount of knowledge and information within which the better level of encouragement and
advancement is processed by making efficient level of modification as with the prior availability
of resources (Foedisch, 2018). It is being used to improvise the balanced flow of information’s
so that clear communication is processed in between the different individual of team and it also
include few components that is as explained below as:
 Cost: It is a basis that includes the specific amount that is provided by Marriott Hotel to
the researcher so that they could furthermore complete the project with more satisfaction.
In this researcher has assigned different amount to diverse range of activities that is
required to process within the project. The allocated amount is £68000 and under this the
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complete research is performed along with this researcher ensure that balanced level of
outcome is completed so that modified range of output is developed within timely basis.
The costing is being segmented into different slots that is as explained below as:
 Time: It is a factor that defines the total time which is used by researcher and it includes
total instance under which completion of project is processed in satisfactory manner. It is
more essential aspect so that project must be completed within the certain period of
instance (Kerzner, 2019). It is actually the standardised target that is developed by the
researcher so that all the individual task and activities is completed in timely basis along
with this the total time provided to researcher is of 4 weeks. Scope: It is a basis that is depended on the finalise outcome within which the project
completion is attain as per the effective achievement of all the different goals and
objectives in timely manner. In this the researcher tries to create more opportunities by
which positive impact on the working is developed so that productive performance is
generated with better suitability. Quality: It is a certain changes that are implemented so that effected outcome is created
by which appropriate utilisation of all the different resources is processed. It is
implemented by researcher so that all the different complex situations has managed with
better perfection under which defined outcome is conceived by which progressive
changes are measured in timely mode (Kokkonen, 2018). Communication: In this the clear and transparent flow of information is processed so that
effective outcomes are developed that helps to attain the ending with more perfection. It
is a processed in which the researcher uses different communication techniques such as
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mobile phones, internet, computer, digital platform and many other devices as well. In
this information is transferred with more appropriateness so that accurate output is
developed. Risk: It is a basis in which the researcher has makes parallel eye on all the different
activities so that the risk and its proceedings are managed and controlled in sufficient
way. It is used to reduce the resistance and its impact so that productive performance and
outcome is created.
 Resources: It includes the different amount of sources that is used to manage the different
source so that project completion is processed in effective format (Paschek, 2018). The
researcher required the internet connection, printers, phones, human resource, books, pen
and many other bases as well so that profitable output is developed.
P3) Gantt chart and WBS
Gantt chart: It is a chart that is basically in the form of bar chart that illustrate project
scheduling so that all the different task and activities are largely dependent on the
interrelationship between the different activities as per the current status of schedules. It has been
used to make prior planning and programming of projects so that better accessibility is
undertaken (Pearlson, 2019). It has been used to manage the different resources by which
effective planning is managed in helpful way.
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Work Breakdown structure: It is a structure that is used to manage the different
engineering systems by which researcher ensures that deliverable oriented project is processed in
which overall project is segmented into different components (Rowe, 2020). It is being used to
produce managerial outcomes so that team work is managed and controlled so that profitable
endings are conceptualized.
TASK 2
P4) Small scale research
The research is a prior set up that is used to modify the certain information so that effective
investigation is processed in which balanced and new ideas about particular topic is developed.
In this sustain estimation of different facts and figures is analysed so that effectual understanding
is expanded in so that better knowledge is generated.
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Quantitative method: In this the statistics is develop so that prior information is
collected as from the numerical analysis, statistical implementation and mathematical
formulation and that is processed with the effective usage of different tools and techniques.
Qualitative method: In this the statistics is formulated from the unstructured information
which is collected as in the form of questionnaire, gathering of feedback and many other aspect
though which particular knowledge is developed in specified manner (Sumner, 2018). Primary source: In this source the information is collected as from the initial phase and it
is processed as per the conduction of survey, development of questionnaire so that
probability of authenticity is enlarged.
 Secondary sources: This is a source in which the statistics is collected as from the
support of newspapers, financial reports, articles, magazines and many others factors as
well. It provides parallel support to researcher so that work is completed with better
attractiveness.
Sampling: It is a procedure in which the specified amount of population is targeted by
the researcher so that integrated outcome is developed within the stipulated period of time. In
this the researcher assigns the sample size of 30.
Sampling: It is a process that is used to select the specific population as from complete
one and then researcher work to gain integrated outcome (Tidd, 2018). The sample size of this
research is 30.
Questionnaire
Quantitative questions
Q1) Is Marriott Hotel implementing different strategies for the development of equality and
diversity within the workplace?
a) Yes
b) No
Q2) Do you believe that Marriott Hotel manages the performance of company on the basis of
equality?
a) Yes
b) No
Q3) Is Marriott Hotel promotes equality and diversity within the working culture so as to
support employee working?
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a) Yes
b) No
Q4) What are the different methods that is used by Marriott Hotel so as to create and develop
diverseness in the business?
a) By promoting indiscriminating surround
b) By creating work variety
c) Providing training and development on diversity and equality
Q5) What are the various formats under which Marriott Hotel has manage the equality among
the workforce?
a) By developing employee encouragement
b) By taking employee's feedback
c) By providing values to the employee's
d) By implementing proper equality and diversity policy and procedure
Qualitative question
Q6) What are the strategies and schemes that is implemented by the Marriott Hotel as while
developing and promoting equality and diverseness within the workforce?
a) Suitable training and development
b) By using participative leadership style
Q7) Did employee's of Marriott hotel is aware about the GENDER PAY GAP.
a) Yes
b) No
Q8) Is Marriott hotel provides equal opportunities to women as compared to man.
a) By offering equal job opportunities
b) By providing equal salary
c) By offering job position as by calibre
TASK 3
P5) Interpretation of findings
Q1) Is Marriott Hotel implementing different Frequency
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strategies for the development of equality and
diversity within the workplace?
Yes 25
No 5
It is acknowledged from the above graph that out of 30 respondents, 25 believes that
Marriott Hotel has implies different strategies so as to developed better equality and diversity
within the business. In addition the rest 5 employee's has doesn't believe the same but most of
them are in favor of it thus it reflect positive aspect of business.
Q2) Do you believe that Marriott Hotel
manages the performance of company on the
basis of equality?
Frequency
Yes 26
No 4
10
Yes No
0
5
10
15
20
25
30
25
5

It is reflected from the above that Marriott Hotel tries to manage the working
performance so that better level of equality is transmitted within the workplace. In this 26 of the
respondents shows their favour while the rest 4 didn't believe the same.
Q3) Is Marriott Hotel promotes equality and
diversity within the working culture so as to
support employee working?
Frequency
Yes 24
No 6
11
Yes No
0
5
10
15
20
25
30
26
4
Yes No
0
5
10
15
20
25
30
24
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The above graph reflect that Marriott Hotel improvise different strategies so as to
promote equality as it provides more support to the working employee's and in this 24 are those
who has shows better support to equality while the rest 6 didn't have the similar kind of
statement (von Danwitz, 2018).
Q4) What are the different methods that is used
by Marriott Hotel so as to create and develop
diverseness in the business?
Frequency
By promoting indiscriminating surround 10
By creating work variety 12
Providing training and development on diversity
and equality
8
It is reflect that Marriott Hotel has shows different methods so as to promote and create
equality within which diverseness is promoted as well as created. In this 10 are those who has
believe that it is developed as by promoting in discriminating working surround while 12 believe
that it is due to the creation of working variety and in addition the rest 8 believes that it is due to
provide training and development about equality and diversity.
Q5) What are the various formats under which
Marriott Hotel has manage the equality among
the workforce?
Frequency
By developing employee encouragement 8
12
By promoting indiscriminating surround
Providing training and development on diversity and equality
0
2
4
6
8
10
12
14
10
12
8

By taking employee's feedback 6
By providing values to the employee's 8
By implementing proper equality and diversity
policy and procedure
8
It is acknowledged from the above that Marriott Hotel has manage equality within the
work place and in this 8 believes that it is due to the development and encouragement within the
employees, 6 believe it is developed by taking feedback from employee and 8 believe that it is by
promoting better values to the workers and in addition the rest 8 believes that it is due to
implementation of adequate equality and diversity policy and procedure.
Q6) What are the strategies and
schemes that is implemented by the
Marriott Hotel as while developing
and promoting equality and
diverseness within the workforce?
Explanation
Suitable training and development Marriott Hotel and its management has provide and
promote equality and diverseness as by providing
training and development. It is done with the support
of effective and efficient strategies within which
working capability and ability of employee is getting
13
0
2
4
6
8 8
6
8 8
Frequency

advanced. It is also used to promote the standardized
working in which skills and attribute of employee is
getting advanced.
By using participative leadership
style
It is a strategy that is used by the business so as to
develop efficient strategy within which certain
balance is developed within the working criteria. It is
used to develop and influence other employees so that
they have felt more motivated and encouraged
(Yıldırım, 2019).
Q7) Did employee's of Marriott hotel is aware about the GENDER
PAY GAP.
a) Yes 26
b) No 04
The Gender Pay Gap defines the remunerated difference in between male and female
candidates who are working within the business. In this era as well it is analysed that females
paid lesser amount as compared to male candidate and it is known as gender pay gap. In order to
manage this Marriott Hotel must have followed all the legalities and provide the wage as
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compared to educational qualification and individual experience. In addition also ensure that
moderate amount of changes is measured such as employee's felt more motivated and concerned
while working and always shows more connectedness towards the achievement of certain goals
and objectives in timely basis. It is the most basic aspect thus candidates are much aware about
the gender pay gap but it doesn't get considerate by Marriott Hotel and provide adequate wages
and salary in effective manner. In this 26 of respondent are in favoured while 4 are those who
don’t have similar kind of judgements.
Q8) Is Marriott hotel provides equal opportunities to women as compared to
man.
a) By offering equal job opportunities 10
b) By providing equal salary 10
c) By offering job position as by calibre 10
The women must have got better job opportunities but it is always be quite less as
compared to man. It is essential for an individual to gain better height in professional life but in
this man always better higher wages as compared to females. Career opportunities are more in
the competitive marketplace but in this there is certain imbalance in between male and female
candidates. In this Marroitt hotel must have provide adequate acceptance to both male and
female candidates and offer a salary package as based on their educational qualification and
experiences. In this 10 of respondent believe that it is as provided by Marriott in terms of
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offering equal job position, rest 10 believe that it is as by providing equal salary and wages and
the rest 10 believe that it is as by providing equal opportunities for job.
P6) Recommendations
As from the above research selective knowledge and information about the equality and
diversity is addressed so that suitable endings is conceived within which effective and efficient
change in the work is promoted and attained in timely basis. There is some recommendation for
Marriott Hotel and is as explained below as:
 The Marriott Hotel must have tries to emphasis the better level of efforts towards the
employee encouragement and motivation. In this as much the employee get in contact
with each other that much they have able to understand each others working concepts. It
used to reduce all the complex situations and also used to create strong interrelationship
in between employees.
 The level of communication is being enhanced so that clear and transparent information
is flowed as within the business. As much better clarity the employee has that much
suitable understanding is developed that promote effective sense of connectedness.
TASK 4
P7) Reflection
The above research is conducted by me and in this I have make effective utilisation of
equality and diverseness so that better understanding is developed in suitable mode. Marriott
Hotel has uses different approaches so as to promote better and effective working culture so that
employee has felt more comfortable while working or performing their work roles. I have faced
certain challenges due to which all the certain redundancy within the project working is
addressed. I have made supportive changes within the project management and for that tries to
collect adequate information so that respondent modification are implies in timely basis. I have
made adequate usage of cost, quality, resources, time, scope and deliverable that assist to make
effective changes in project processing. I have also made suitable implication of all the activities
that is needed to perform within the research completion and it is done with the support of WBS
and Gantt chart. I have developed sampling and questionnaire with this make appropriate
judgments by making balanced interpretation. In this I have faced some issues as well that is
related to the miscommunication through which it is harder to make interaction with the
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employees but in this I have tried to make efficient utilization of resources and academic
learning of mine so that perfect outcome is conceived in timely basis.
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CONCLUSION
As from the above report it is concluded that business management turns to be more
successful if certain level of balance is promoted within the working. It is also used to promote
the attractiveness within which both equality and diversity is considerate. In addition there are
few strategies and policies that are used to promote working performance and furthermore better
implications are implemented in effective manner. Furthermore, in order to process project
management there are different components that has been considered such as time, cost, risk,
resources, quality and scope as well. Moreover, business has implemented sustained strategies
within the working condition so that equality and diverseness is maintained in easiest manner. In
addition to this various other prospects is considerate by researcher and in this uses both
qualitative and quantitative analysis so that effective utilisation of resources and interpretation is
processed by which favourable outcome is conceived so that long terms success and
development is addressed on repetitive basis.
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REFERENCES
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Koehler Publishers.
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Tidd, J. and Bessant, J.R., 2018. Managing innovation: integrating technological, market and
organizational change. John Wiley & Sons.
von Danwitz, S., 2018. Managing inter-firm projects: A systematic review and directions for
future research. International Journal of Project Management. 36(3). pp.525-541.
Yıldırım, N. and Korkmaz, Y., 2019. Five Generations and Only One Workforce: How
Successful Businesses Are Managing a Multigenerational Workforce.
ONLINE
Mayhew. R., 2017. Equality and diversity in the workplace. [Online] Available through:
<https://bizfluent.com/info-8270685-equality-diversity-workplace.html>.
Zojceska. A., 2018. Top 10 benefits of diversity in the workplace. [Online] Available through:
<https://www.talentlyft.com/en/blog/article/244/top-10-benefits-of-diversity-in-the-
workplace-infographic-included>.
Thibodeaux. W., 2020. Advantage and disadvantage of equality in the workplace. [Online]
Available through: <https://smallbusiness.chron.com/advantages-disadvantages-equality-
workplace-24365.html>.
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Performance review
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