Report on Accommodation Services and Front Office Operations
VerifiedAdded on 2023/01/13
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AI Summary
This report provides an in-depth analysis of accommodation services, focusing on the context of Marriott International. It begins with an introduction to accommodation services and their contribution to the hospitality industry, followed by a discussion of different types of accommodation, ownership models, and grading/classification systems. The report then explores the role of online review sites in influencing guest decisions and details the functions of the front office in various accommodation settings. It examines the front office structure, key roles within the department, and concludes with an evaluation of front office work and its impact on guest experience. The report references various sources to support its findings and provides a comprehensive overview of the subject matter. This assignment is helpful for students to understand the accommodation services in the hospitality industry.
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