Report on Managing Cultural Issues within Marriott Hotels
VerifiedAdded on 2023/04/23
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Report
AI Summary
This report analyzes the cultural issues within Marriott Hotels, a global hospitality leader. It identifies the target audience as customers, employees, and stakeholders, and provides an overview of the company's history and global presence. The report details Marriott's organizational values, including putting people first, pursuing excellence, embracing change, acting with integrity, and serving the world, explaining how these values are communicated and implemented. It examines how Marriott delivers its message through training, customer service, and CSR activities. The report also highlights the benefits to the target audience, such as high-quality services and development opportunities for employees. The report concludes with a list of references.
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