A Comprehensive Analysis of Leadership and Management at Marriott

This report provides an analysis of leadership and management at Marriott International. It explores the organizational culture, highlighting the impact of employee motivation and the need for improved professionalism. The report examines different management styles, including autocratic and democratic approaches, with a focus on how these are implemented within Marriott. It also identifies key characteristics of effective leadership, such as motivation, flexibility, and communication. The communication process is outlined, detailing the roles of the sender, encoding, message, channel, receiver, and decoding. Finally, the report discusses changes occurring within Marriott, particularly the underperformance of employees, and suggests motivational strategies like monetary benefits, promotions, and training programs to address these issues. The conclusion emphasizes the importance of organizational culture and management styles in the success of the company.

DEVELOPING MANAGERS
Task 3

Cover Content
 Introduction
 Analysis Of Organizational Culture
 Comparison Different Management Styles
 Characteristics Of Leadership
 Different Communication Process
 Changes In Company
 References

Introduction
 Organizational culture plays a very important role in managing internal
environment of a company.
 This presentation will discuss about organisational culture of Marriott
international which is a hotel company that delivers accommodation and
other similar services.
 Additionally, there will be a comparison of different management styles
along with characteristics of leadership.

Cont...
Role of team Members
 Team member 1: This member is responsible for collecting data for the
presentation through research and data collection.
 Team Member 2: The respective team member helped in mentoring the
team to complete the presentation
 Team Member 3: One of the most important task is completed by 3rd
member of the team which is to communicate and execute the
presentation.

Analysis Of Organizational Culture
 The organizational culture of Marriott international has been influenced by
various factors. These are mentioned below:
 Lack of motivation among the employees
 There is a lack of professionalism in the employees
 The behavior of staff members towards their job is impacting the
profitability of Marriott International.

Comparison Different Management Styles
Autocratic Management Style Democratic Management Style
In this management style, the
decisions are taken by managers
without any discussions with
subordinates. This management style
is practices in Marriott International
hotel.
It is a complete opposite of autocratic
style. In this, the subordinates are
involves in decision making.

Characteristics Of Leadership
 There are certain qualities which are
required for leadership. These are
mentioned below:
 Motivation- A leader of Marriott should
motivate the employees in order to help
them reach their full potential and increase
the productivity of the company.
 Flexibility- It is important to adjust
according to business situations which will
help in managing changes in the
organization
 Communication- It is important to
communicate with the employees in order
to guide them and communicate set targets
of the company.

Different Communication Process
 A typical communication process is consist
of various elements such as sender,
encoding, message, channel, receiver and
decoding.
 The sender is the person that will send the
message. For that, the individual will have
to encode the thought to a message.

Changes In Company
 There are various changes that are taking place in hotel Marriott
International. The employees of the respective hotel are not motivated
enough due to which they are under performing
 This is affecting the productivity and service quality of Marriott
International.
 The managers can implement various motivational techniques such as
monitory benefits, promotions and training programs which will help in
motivating the employees of respective hotel.

Conclusion
 From the above discussion, it can be analyzed that organization culture is
very crucial for the company. Additionally, there are various management
styles that are practiced while decision making for the company.

References
 Antonakis, J. and Day, D.V. Eds., 2017. The nature of leadership. Sage
publications.
 Prieto, B., 2013. Establishing and building leadership skills. Leadership
and Management in Engineering, 13(3), pp.209-211.