Research on Training & Development's Effect on Marriott Subordinates

This research project analyzes the implications of training and development on the performance of subordinates at Marriott Hotel. The aim is achieved through an analysis of training and development concepts, exploration of relevant tools, determination of factors affecting training and development, and recommendations for improvement. A descriptive research design with an inductive approach was employed, using both primary data (questionnaires from 20 UKCBC students) and secondary data (books, journals, online articles). Qualitative data analysis revealed that most respondents believed Marriott offers effective training opportunities, enhancing employee knowledge, skills, and satisfaction. Training methods were found to emphasize teamwork and leadership skills. The study concludes that training and development play a vital role in improving employee performance and recommends need-based training sessions, technology integration, regular feedback, coaching, mentoring, and dedicated funding for training programs.

TASK 4
Research project
To analyse the implication of training and development on
the performance of the subordinates of Marriott.

Aim and objective
Aim
To analyse the implication of training and development on the
performance of the subordinates. A study on Marriott
Objectives
 To analyse the training and development concept
 For the exploration of training and development tools
 To determine the factors affects the training and development
ion the Marriott hotel
 To recommend the techniques that can be utilized by the
hotel.

Research methodology
Research design: Descriptive
Research approach: Inductive
Data collection: Primary (Questionnaire), Secondary (Books,
journals, online articles past researches, business data and news
articles )
Sampling: 20 UKCBC Students
Data analysis: Qualitative (Themes)

Theme 1: Majority of the respondents employees are working
for less than 1 year.

Theme 2: The majority respondents states that Marriott
hotel is rendering effective opportunities for training and
development of its employees

Theme 3: The majority of respondents agree that training
and development assist in enhancing employees knowledge and
skills

Theme 4: The training increases the satisfaction level of the
employees working in Marriott hotel

Theme 5: The role of training and development is
crucial in enhancing the performance and
productivity of staff members

Theme 6: The training method emphasize
on developing team work and leadership
skills among employees

pay extra for getting the premium quality services
offered by British Airways
Yes No Can’t say
0
5
10
15
20
25
The users of services are agreed to pay extra for getting the
premium quality services offered by British Airways
Number of respondents
Series2

Theme 8: Trained employee is the main reason for
better quality of services offered by company
Service delivery process
Trained employees
Physical evidence
Use of technology
All of the above
0 2 4 6 8 10 12 14 16 18 20

CONCLUSION
The entire study being carried out has supported in knowing raining
and development play a indispensable role in intensifying the
performance of employees. With the assistance of primary data it
has been understood that various off the job and on the job training
methods can be exploited to amend the performance of employees
within the organization. Thereafter, training is playing a viable role
in increasing the satisfaction level of employees by boosting their
morale and worth in entity. Thereafter, from the secondary sources
also it has been ascertained that training and development have
direct impact on the productivity and performance of business by
amending the skills and knowledge of employees.