Talent Management at Marriott UK: Employee Views & Development

This report investigates how employees of Marriott Hotel UK perceive talent management and its influence on their career development. The research examines Marriott's approach to talent management, its importance within the organization, and employee experiences with related practices. Utilizing both quantitative and qualitative research methods, including questionnaires distributed to 50 employees, the study analyzes employee understanding of talent management concepts, awareness of company initiatives, and perceived prioritization of talent management by Marriott. Key findings indicate that a majority of employees understand and value talent management, though some gaps in awareness exist, suggesting areas for improvement in communication and training. The report concludes with recommendations for enhancing talent management practices to better engage employees, improve retention, and align talent development with organizational goals. This assignment utilizes primary and secondary research and offers insights into enhancing talent management strategies within the hospitality sector. Students can find similar resources and study tools on Desklib.

Employees Of Marriott Hotel
UK View Talent Management

TABLE OF CONTENTS
Topic: To understand employees of Marriott Hotel UK view talent management and its part in
personal career development...........................................................................................................3
CHAPTER 1: INTRODUCTION....................................................................................................3
Background..................................................................................................................................3
Aim..............................................................................................................................................3
Objective......................................................................................................................................3
Research question........................................................................................................................3
Rationale......................................................................................................................................4
CHAPTER 2 : LITERATURE REVIEW........................................................................................4
Marriott view on and the implementation of talent management................................................4
The importance of talent management in organization...............................................................4
Employees experiences and views of talent management practices............................................5
Talent management practices in Marriott for improving them in company and employees.......5
CHAPTER 3 : RESEARCH METHODOLOGY............................................................................5
Research types.............................................................................................................................5
Research approaches....................................................................................................................5
Research philosophy....................................................................................................................6
Data collection.............................................................................................................................6
Sampling......................................................................................................................................6
Data analysis................................................................................................................................6
Research ethics............................................................................................................................6
Reliability and validity................................................................................................................7
CHAPTER 4 : DATA ANALYSIS.................................................................................................7
Research outcome......................................................................................................................13
CHAPTER 5 : CONCLUSION AND RECOMMENDATION....................................................14
Conclusion.................................................................................................................................14
Recommendation.......................................................................................................................14
CHAPTER 6 : REFLECTION.......................................................................................................15
REFERENCES..............................................................................................................................16

Topic: To understand employees of Marriott Hotel UK view talent
management and its part in personal career development.
CHAPTER 1: INTRODUCTION
Talent management in the organization seems to be important in which the management
can easily come to know about the performance appraisal. This could also keep the attraction,
developed, motivate and retain for having high performance. Talent management is amine for
improving the business performance through which that can make the employee more
productive. This research will explain about the literature review with the various author ides or
thoughts, research methodology in which various types of research being examined. Moreover,
questionnaire which have been collected from the employee.
Background
Marriott is multinational company which operates in the various countries. The company
is the largest hotel chain in the world while by having the highest number of rooms available. In
past years, the organization have make sure for having the employee attraction through keeping
the proper communication among their customer and management. The company work with the
parent company in which the organization can need to make their more management
development and having their business growth in which the organization can work.
Aim
"To understand employees of Marriott Hotel UK view talent management and its part in
personal career development."
Objective
 To examine Marriott view on and the implementation of talent management.
 To identify the importance of talent management in Marriott.
 To explore employees experiences and views of talent management practices in Marriott.
 To explore structure of talent management practices in Marriott in order to improve them
for the company and employees.
Research question
 What are the implementation of talent management in Marriott?
 What is the importance of talent management in organization?
 What are the employee experience and view of talent management practices in Marriott?

Rationale
This topic have main aim for establishing about the talent management in the
organization. Moreover, how the talent management is being important in the company and how
this could play the role for the employee in organization for being successful. Importance about
the talent management in the organization in which the various views about the hotels towards
their employee.
CHAPTER 2 : LITERATURE REVIEW
Marriott view on and the implementation of talent management
Bhardwajand Kalia(2021), talent management need to make their more focus in which
reflect about the complexity and uniqueness that could be effective implementation for Marriott.
TM practices must be important for the competitive rewards or training and development
opportunities, while for improving more about the employer branding and make sure for having
the directly impact over the quality of employee in the organization.
Cittaand et.al., (2020) view that, the organization need to keep their main focus towards
the customer needs and try to keep the better customer experience and make their brand more
successful. Talent management try to keep the attracting and developing about the right staff and
policy which could be used in the Marriott for knowing about their employee performance. As
the human resources in the organization need to maintain the strategies towards the talent
management. While having such thing this could help in make sure for those thing which could
keep the people for having the high impact over their business.
The importance of talent management in organization
PURWATMINIand et.al., (2021) said that, talent management in organization need to
manage their employee in developing more about the skills and capabilities while in order to
retain them. Attractive top talent which could give the better opportunities for the organization in
developing and also keeping them for having the better establishment for the company growth.
Talent management also keep the employee motivation which creates the better reasons for
employee in staying with long term.
Fortunisaand et.al., (2021) said that, continuous coverage of critical role in which the
talent management can easily acquire the critical skills to plan and easily make sure for having
the highly specialized role for the employee in organization. Also make the importance in
Marriott for increasing the employee performance. It might be helps for graduated within the top

talent employee in company for stay longer. Engaged employee which allow to make the
systematic and consistent decision about the development of staff with their better skills and
knowledge.
Employees experiences and views of talent management practices.
Smirnovand et.al., (2021) said that, in having the best talent management practice within
the organization that could led for having the better experience for the employee. This might be
also important for keeping the employee motivation in which Marriott can easily come to know
about their employee terms and many other condition which could be important for them. While
having right staff and retain this could led for high positive activity in the organization.
According toPrompreingand Hu (2021), talent management can keep the better
experience for their employee while by knowing about the performance in which the
organization can work. While this might be also important for taking the high advantage in
which the talent management can implement more about their work. In having the talent
management in organization this could easily create the better experience and try to make sure
for having the proper completion of task while by keeping motivation.
Talent management practices in Marriott for improving them in company and employees.
As perIslam (2020) said that, talent management practices that can be improved wile by
engaging the employee in technology and better strategic approaches for human resource
management. In keeping them with having the motivation and retain with positive thinking.
While offering them the task with having some of the promotion activities in which they can
work and make sure for having the better goals and objective.
CHAPTER 3 : RESEARCH METHODOLOGY
Research types
Research can be defined as study regarding a exacttrouble and distress while by using
various systematic methods. Basically there are two types of research such as Quantitative and
Qualitative research. Quantitative research. In present research the scholar have used both
research for making report (Ellersgaard, Ditlevsenand Larsen, 2021). This have been used in
form of non-numerical gathering information and questionnaire have been prepared.
Research approaches
Research approaches keep more planning and that could be easily conducted while by
using various number of methods and make easier research for scholar. Research approaches are

basically of two types Inductive and deductive approaches. It has been conducted, scholar used
inductive approaches for which make the use of data and more theories for developing the
research with having some relevant things.
Research philosophy
This means that it could have the great expected with the high depth and make their
developed while with having the many relevant thing and which might be
important(Sangeethaand Amudha, 2021). Research philosophy are of two types such as
Positivism and Interpretivism. It had conducted Interpretivism research philosophy as this
approaches of data collection such interview and observation.
Data collection
It is method which have been used by scholar for knowing about the various methods
which have been used in research and make some of the useful things in research.Primary data
collection sources are: questionnaire, survey, interview and others. In secondary type of data
collection, scholar gathers some second hand data. There are some sources where, secondary
data have been uploaded with the views of authors.
Sampling
Sampling means it is process in which scholar collect the data from various sources of
collecting information. It had been conducted random sampling and scholar have collected
information from 30 employee about their topic through which they have made various methods.
Data analysis
In this scholar just performed for having the collection of data analysis and this could be
important for knowing about the collection sources. This have been used the thematic analysis
while by using both primary and secondary research along with the better aspects in research.
Research ethics
Ethical consideration can be specifically important part of research and if this part is
more missing than research study having no more relevant sources (Ballengee Morris, 2021).
Any type of communication in relation for their research and aims or objective are being more
reliable and report are being more important through which they can easily make their report
more ethics and knowledgeable.

Reliability and validity
It is important for researcher to make use of appropriate sources that are reliable and
valid. There are several sources that are not authenticated and if researcher makes use of them
then it can hurt quality of research study. For this study, majority of secondary data have been
collected from sources that have copyright.
Weeks
/activities
Week
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Week
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Week
s 3
Week
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Week
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Week
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Week
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Week
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Research aim
and objective
Literature
review
Research
methodology
Feedback
Data analysis
Conclusion and
recommendatio
n
Reflection
Submission and
feedback
CHAPTER 4 : DATA ANALYSIS
1. Understanding about the concept of talent management.
Answers Frequency
Yes 40
No 10

Interpretation
On the basis of above table in graph it can be stated that 40 employees of Marriott understanding
about talent management and its concept. Knowledge of talent management is very important for
employees because in the absence of proper knowledge it becomes very difficult for the human
resource managers to form different strategies in the favour of employees. This question has
been asked to 50 employees of Marriott so that it can be known that how many employees are
aware about the concept of talent management and what basically they understand by the term
talent management. As per their knowledge you can also share some suggestions and opinions to
the human resource manager so that they can build favourable strategies so that employees can
also enjoy. Apart from this it has also been known that 10 employees were not knowing talent
management so it is also beneficial for the organisation that they must provide proper training
and sections to such employee who does not have any knowledge about talent management.
2. Does Marriott have any specific talent management initiative at the workplace?
Answers Frequency
Yes 35
No 15

Interpretation
After analysing the entire result and the graph as well it has been known that it is providing
specific talent management initiative to their employees and employers are also well versed with
such initiative. After asking to 50 employees of Marriott it has beenknown that employees are
well versed with the initiatives taken by the senior management and that continuously working to
provide better trainings and opportunities to their employees so it is a favourable response for the
company that their employees are well aware and the work effectively in the organisation. On the
other hand fifteen employees were not aware about different initiatives taken by the organisation
for their development but it is the responsibility of the organisation that they must include all the
employees and let them understand whatever initiative they are taking for them.
3. Is talent management a top priority of Marriott?
Answers Frequency
Yes 38
No 12

Interpretation
After analysing the results from asking this question to employees it has been seen that talent
management is one of the important priority of Marriott and 38 employees agree with this. As
per the response it can be stated that is organisation is continuously working on improving the
talent management and they are giving top priority to talent management so that they can hire
new and highly skilled employees in their organisation. Along with this it is also focuses on
providing various trainings and different learning opportunities to their employee so that they
can enhance their skills and a produce effective work. On the other hand 12 employees do not
feel that talent management has one of the important priorities of this organisation so the
management should focuses on this site as well so that these employees can change their
mentality towards the initiatives of organisation.
4 How Marriott identify talent?
Answers Frequency
By results 32
By competencies 18

Interpretation
On the basis of above graph and data it can be said that majority of employees feel that period
identify talent with the help of proper results which is been obtained by their employees while
working in the organisation. Please believe that this organisation focuses on result and therefore
it is a result oriented organisation because this hotel is dealing in services. Marriot will only earn
profit when their employees provide Quality Services to the customers and guest. Therefore this
organisation focusing on results but on the other hand 18 employees feel that organisation
focuses on competencies.
5 Is talent management useful for improving employee’s performance?
Answers Frequency
Yes 45
No 5

Interpretation
It can be observed from the above charts and graphs that maturity of response has been in the
favour of talent management. 90% of employees are agree that talent management is necessary
for them and with the help of talent management their performance is also increasing. With the
help of talent management employees can improve their weak areas and they will learn new
skills as well. Apart from this with the help of proper talent management strategies they can
serve their guest more effectively. Apart from these only 5 employees feels that talent
management is not improvise their performance but then it can get changed when they will get
some benefits from talent management and their performance will also get increased.
6 Do you receive sufficient appraisal and recognition for your achievements?
Answers Frequency
Yes 30
No 20