Australian Institute: Max Lionel Realty Project Charter - ISY2004

This project charter, developed for Max Lionel Realty (MLR), outlines a comprehensive plan to enhance client service and meet ethical and legal obligations. The project aims to improve agent awareness of legal and ethical standards, promote high professional conduct, and ensure clients and tenants are treated fairly. Key deliverables include agent training, ethical conduct promotion, client and tenant communication, and resource allocation. Stakeholders include the Board of Directors, CEO, CFO, and various managers. The project identifies risks such as agent knowledge gaps and client uncertainty, and relies on external consultants (Ace Consultants) to achieve its objectives. Success criteria include project completion within the timeframe, proper resource allocation, and positive project status reports. The charter emphasizes the importance of integrity, client focus, innovation, and teamwork to achieve a high-performing, profitable organization.