MB759 Dissertation: Ethical Issues and COVID-19 Impact on Uber

This report presents a study on the impact of COVID-19 on the service industry, using Uber as a case study. It explores the research rationale, aims, research questions, and objectives of the study. The report details the ethical considerations involved, including respect for privacy, scientific integrity, social responsibility, and maximizing benefits while minimizing harm. It also addresses informed consent and provides a research ethics checklist. The study examines the measures taken by Uber to address the challenges posed by the pandemic. Finally, the report includes a list of references used in the research, providing a comprehensive overview of the topic and its ethical dimensions, making it a valuable resource for students studying business ethics and service industry management.