Reflective Essay: MBA600 Assessment 3 - Course Learning and Skills

This reflective essay, submitted as part of the MBA600 capstone assessment, details a student's experiences and learning throughout their Master of Business Administration in digital marketing. The essay employs Gibbs' reflective model to analyze various incidents, skills acquisition, and knowledge gained. It includes a description of the initial challenges faced in the program, particularly regarding a Deloitte case study, and the feelings of insecurity that arose. The student evaluates the positive and negative aspects of their learning process, focusing on the development of communication, leadership, and decision-making skills. Furthermore, the essay analyzes how these skills will contribute to their future career, emphasizing the importance of problem-solving and teamwork in the digital marketing field. The conclusion offers recommendations for future students, based on the student's experiences and insights.

reflective essay
Assessment 3- MBA600
JUNE 5, 2019

Table of Contents
Introduction of the reflective essay............................................................................................2
The implemented reflective practise..........................................................................................2
Description of the reflective essay.............................................................................................3
Feelings arise during acquiring the skills and knowledge.........................................................4
Evaluation of the reflective essay..............................................................................................5
Analysis of the acquired skills...................................................................................................6
Conclusion of the essay..............................................................................................................6
Recommendation or the action plan...........................................................................................7
Conclusion of the assignment....................................................................................................7
Bibliography...............................................................................................................................8

Introduction of the reflective essay
A reflection of a particular incident is all about providing a clear view regarding the incidents
faced by the public. The short coming, experiences along with the effects and impacts are
delivered with the help of a reflection essay (Gauset al., 2017). Therefore, the main target
objective of this reflection essay is to deliver and provide a clear view of the critical
reflection of the various incidents and the impacts that has been faced during my Masters of
Business Administration course in digital marketing (MBA). Throughout this reflection
essay, I would specify each and every details that I have gained along with the various
knowledge and skills. All the skills and the knowledge that I have developed throughout my
entire course will be further explained in this entire reflection essay. This particular
assignment work would deliver a brief idea about the necessity as well as the importance that
are utmost required to draw a reflection. In order to provide, the reflection of my digital
marketing course, I would implement Gibbs Reflection model. Thus, the entire structure of
the reflection work would be evaluating the issues, its reflections, then evaluating along with
analysing. Furthermore, an action plan will also be developed to recommend some tips for the
future batches (Sharif and Zainuddin, 2017)
The implemented reflective practise
The reflective model that is going to be implemented in order to accomplish the Gibb’s
reflection model. This is because of the fact, it has been considered as one of the most
acquainted that has the capability to solve the entire methodologies of reflection procedure.
This particular reflective model has been first initiated in the year 1988 (Klebanov et al.,
2017). The main target objective of this reflective process is to analyse the entire facts and
then further briefing it to derive a concrete outcome. The structure of the Gibbs refection
model is demonstrated below:
 Description: in this particular task, the exact issues that are faced by me would be
described. Throughout the time period where I was pursuing my Master of Business
Administration program in digital marketing initially I faced several issues apart from
gaining the skills and knowledge. Those particular issues would be described in this
task.
 Feelings: In this section, the associated feelings would be described on the basis of the
issues that I have faced throughout the degree. I would describe about the emotional

condition along with the confusions I have faced in my learning processes (Cheng,
2017).
 Evaluation: in this section, I would describe about the positive experiences along with
the negative experiences of my learning procedures that I have opted for in my Master
of Business Administration program in digital marketing. While acknowledging my
skills and knowledge, the experiences that I have gained would be discussed over here
in this section.
 Analysis: after discussing about my experiences, what I have exactly learned
throughout would be analysed in this section. Analysing the outcomes is very
important as it would eventually assist me to obtain the professional tasks without any
error (Bolandet al., 2016).
 Recommendation: this section is regarded as the last section of the Gibbs reflection
model. This is also known as action plan. In this particular section, some of the
recommendations would be demonstrated by me with the help of which the errors
could have been mitigated during pursuing the MBA degree.
Description of the reflective essay
MBA is widely regarded as the course of masters of business administration. In this course,
the students are basically trained on the basis of the corporate responsibilities. Starting from
delivering the projects on time to time management skills. Being a new student getting
admitted in the Master of Business Administration program in digital marketing, I knew
nothing about the methodologies as well as the procedures that are utmost required to
successfully accomplish the targets of this degree (Sanchez et al., 2019). At the beginning, I
along with the other students was provided with a critical situation based on the organization
Deloitte and its digital marketing. Basically the basic strategies that Deloitte implement is to
operate every business functions accurately, implementation of innovate strategies in order to
grow and develop its digital platform, and delivering the best quality of products and
services. Therefore, the university officials has provided me with some of the situations
which I had to solve within a week. This was the first practical project that I had been
providedwith. The situations are as follows:
Situation 1: if a fresh candidate knows nothing about the process he/ she hired for. How will
you train her?

Situation 2: how will you set up organizational environment in order to meet to the target
objective?
Situation 3: how will you meet the demands of the clients in terms of digital marketing?
Situation 4: how will you meet the demands of the resources that are utmost required by the
organization to ensure its sustainability?
Since I have decided to pursue the digital marketing MBA course, the maximum knowledge
and skills that I have learnt are on the basis of digital marketing (Singh, 2019). Initially, I
faced a lot of issue regarding the situation that I have been provided with. For the situation 1,
I have mentioned that the training facilities are managed by the hierarchy members of the
organization. In case of the other three responses, I was really insure about the exact response
that I need to deliver. What I have learnt from the given situations is that the first and the
foremost thing one should acquire from this degree is to think and work logically and
practically as well. Therefore, for not responding the situations in the logical way, I have lost
marks (McLean and Price, 2019). However, that was just the practise session to analyse our
ability and the level of capability.
In regard to this situation, I including each of the students were given proper training as well
as some useful knowledge with the help of which slowly I tried to overcome the
shortcomings. In the regular training period, we were used to train on each and every
situations that likely have the possibility to arise in the organizational environment
(Sukhatoet al., 2016).
Feelings arise during acquiring the skills and knowledge
The feelings that arose within me initially was the feeling of insecurity. At the beginning of
the training procedures, I felt surprised and shocked as well (Redman and Maples, 2017).
This is because of the fact, the solutions of every situational activities seemed to be very
difficult for me. Initially it was quite difficult for me to analyse the situations and as per the
situations to deliver the best possible solutions. However, the trainers were very positive. In
each and every moment they used to motivate with the best possible way. With the
motivation they used to provide, the insecurity that was within me started to diminish. There
were several other complex situations have been provided with where I had to implement and
execute innovative techniques to solve the complex errors within the stipulated amount of
time (Williamset al., 2015). Overall my feeling was mixed in nature.

However, after discussing or having a conversation with my mentors or trainers, I used to feel
targeted as well as motivated too. He used to point out where I was wrong, where I need to
improve, where I should enhance my skills, where I should think and work logically and
many other issues as well. Therefore throughout my entire course work, I have gradually
came to know about my abilities, capabilities, knowledge as well as skills too (Rice-Bailey
and Baker, 2017).
Evaluation of the reflective essay
The main skills that I have been encouraged to gain was especially the improvement in
communication skills. This is because of the fact, proper communication is utmost important
to perform well within the organizational sector. Moreover, specializing in human resource,
communication is very important as this would assist me to formally communicate with
business professionals. Another skill that I was given training on is to set up effective rules
and regulations for the organizations (Martin and Strawser, 2017). This means that being a
formal leader is utmost required to manage the organization in the best possible way. In my
training sessions, I used to provide various organizational situations on the basis of which I
need to implement innovative strategies in order to solve the digital marketing issues.
Gradually with the guidance of my mentor, I was successfully able to develop and implement
effective strategies to solve issues. Moreover, I also gained various skills with the help of
which I turned out to be a successful digital marketing professional. Thirdly, I learnt about
the entire procedure to take up effective decisions. The basic requirement of each and every
organizations is that, efficient decisions need to be taken and properly executed. This is
because of the fact, with the help of proper decisions only, the organizations are able to
ensure its productivity as well as the sustainability in the future competitive business market.
Furthermore, the organizations in this generation including deloitte too are dependent in the
effective teams of the digital marketing in order to ensure success in the virtual market (Ruth,
2017). Thus, taking up the course of MBA in Digital Marketing, the strategies that are used to
develop proper decisions are very important to learn. Therefore, my mentor provided me with
various techniques as well as methodologies with the help of which appropriate decisions
need to be taken.
The communication skills, leadership quality along with the ability to take up appropriate
decisions are regarded as the three most vital skills that are utmost required to acquire it
during the entire course of masters of business administration (MBA). The other skills that I
have learnt to manage about are to handle is successfully heading teams of digital marketing

professionals that is team work. My specialization is on digital marketing, hence, this will
largely help me to perform best (Cassell, 2017).
Therefore, my trainer has provided me with some basic and innovative tips with the help of
which I can enhance by capability to solve organizational related issues within the stipulated
amount of time provided with. Moreover, the problem solving skills plays the most vital role
in terms of achieving organizational success. Therefore, being an effective problem solver I
can achieve a stagnant growth in my career after the completion of my master’s in business
administration degree. Thus, the above mentioned skills I have achieved step by step during
the entire course of my MBA degree.
Analysis of the acquired skills
The skills that I have mentioned in the above tasks have been successfully achieved my me
throughout the entire 2 years course of master’s in business administration degree in digital
marketing. However, in this particular task, I would describe about how these skills would
help me in achieving appropriate success in the future competitive business market. First,
taking communication skills into consideration, it is being considered as the back bone of
success, more precisely it is the route to achieve success (Purkayasthaet al., 2019). Doing this
program in order to get into the corporate life, communication skills will play the vital task
for the rest of the responsibilities that I would be provided with. That is why, communicating
properly, with the organizational professionals as well as with the hierarchy members is
utmost important so that the organizational issues can be mitigated within the stipulated
amount of time. The next most important thing is that is required is required is to possess
effective leadership quality. Being a proper leader, the organizational chaos can be mitigated
which would further prove to be better for me only to manage the organizational issues in the
most appropriate way. The decision making procedure is very important to succeed in life.
This is because of the fact, inappropriate decisions my decline the position of the
organization. Thus, with the help of effective decisions, I would be able to make and deliver
proper strategies for the organizational growth and support. Last but not the least the skills
that I have acquired with is the process by which problems can be solved. The capability of
solving problems does not only improve personal confidence but also it plays the important
role for the organizational growth and support (Hedberg, 2017). Thus, with the help of
decision making procedure, I would be able to problem the employment related issue within
the short period of time.

Conclusion of the essay
From this entire reflective essay, what can be concluded is that acquiring and attending the
training procedure is very important throughout the entire course of MBA in digital
marketing. This is because of the fact, every possible skills and knowledge can be developed
as well as acquired too in order to achieve success in the corporative world. Acquiring the
best future would become easy, if the entire coursework is being attended throughout the
entire year (Delanteet al., 2017). Moreover, I believe that communicating as well as
discussing with the trainers as well as the mentors has eventually helped me a lot to
understand and evaluate my issues which I have gradually depleted by gaining more
knowledge and skills based on by issues and errors as well. Furthermore, friendly nature has
helped me a lot as I did not hesitate to communicate with my mentors.
Recommendation or the action plan
Some of the recommendations that I should pass on the future batch is that one should get a
brief idea about the entire course work of masters of business administration. As this would
enable them to get a brief knowledge about the skills that are utmost required to develop in
order to start a career in the corporate world (Martin and Strawser, 2019). The mistake that I
had made is that I knew nothing about the methodologies as well as the procedures too. As a
result of this fact, I faced a lot of issue in acquiring the training sessions. With the help of this
technique, the future batches would be successfully able to acquire the training session
without error.
Conclusion of the assignment
From this reflective essay, it has been understood that self-analysing is very important. What
is very much required and what is not need to be differentiated properly (Martin, 2019). The
various skills that I have achieved throughout the entire course work would further help to
achieve in personal as well as in my future career as well.

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