MBA402 - Code of Conduct: Governance, Ethics & Sustainability Report

This report presents a detailed analysis and proposed Code of Conduct for National Australia Bank (NAB), addressing key areas such as discrimination, exploitation, corruption, dishonest and fraudulent behavior, whistleblower protections, and enforcement. It emphasizes NAB's commitment to et...Read More

Running head: REPORT 0
governance, ETHICS and Sustainability
APRIL 29, 2019
STUDENT DETAILS:

REPORT 1
Contents
Introduction................................................................................................................................2
Company overview....................................................................................................................2
Code of conduct of National Australia Bank.............................................................................2
Discrimination........................................................................................................................3
Exploitation............................................................................................................................4
Corruption and Bribery..........................................................................................................5
Dishonest and fraudulent behaviour.......................................................................................6
Whistle-blower protections....................................................................................................6
Enforcement...........................................................................................................................6
Conclusion..................................................................................................................................7
References..................................................................................................................................8

REPORT 2
Introduction
A code of conduct refers to a set of regulations, which describe common norms, spiritual
regulations, provisions and obligation of, and appropriate exercises meant for individuals. An
organisation’s code of conduct is established for personnel of entity. It ensures a security of
the businesses. It also provides notifications to workers of company in relation to worker’s
expectation. In the below mentioned discussion, a code of conduct of National Australia
Bank is analysed and examined. National Australia Bank is committed to rendering common,
economic and conservational contributions to a society, perpetual doctrines related to
honesty, fairness, righteousness and respect. National Australia Bank’s board has adopted the
Code to provide a set of directing the principle followed by the workers of organisation
workers of National Australia Bank are expected to act continually with set of principles in a
code.
Company overview
National Australia Bank Limited is the business bank involved in rendering individual
banking services and business banking services. The sections of corporation involve the
business & private banking, CIB, Customer Product and Service, Consumer Banking &
Wealth Management and New Zealand Banking. The Business as well as private Banking put
focus on clients of SME that involve National Australia Bank business franchise with specific
agriculture, wellbeing, governments, teaching and group services with private small business
segments and banking sectors. The Corporate and Institutional Banking involves the
organisational banking business, FICC, business related to capital financing, asset services

REPORT 3
and the foreign branches. Customer service and product involve banking and wealth products,
strategies, digital, and National Australia Bank lab, selling and business dealings. Consumer
banking and Wealth Management involve the allocation of elements of the wealth
management.
Code of conduct of Company-
The code of conduct of the National Australia Bank is examined in the following parts-
Discrimination
The process and structure that support the regular operations of the group, is developed to
make sure that all proper normally recognised human rights are secured. For conforming to
the principles provided in the ethical sourcing approaches, procedures and code, National
Australia Bank is devoted to conduct the conservational contributions, economic help, and
public contributions. National Australia Bank restricts the discrimination and imposed,
operated and child labour and are devoted to protect the working conditions, including right
of freedom of the association and mutual conveying. National Australia Bank has broad
ethical sourcing approaches that develop the minimum standards anticipated of the division
that sell the products for reselling.
It is recognised by organisation that some levels of discrimination based on feminineness,
phases, race, inability, sexual orientation, old-style background, belief, family obligations, or
other areas of prospective variation are the probable risk in an organisation. National
Australia Bank also identifies that rights of person that organisations employees to negotiate
the salary jointly or at personal level, either by taking involvement or by not taking the
involvement of other people. It is believed by an organisation that suppleness of legal
provision represented to employees, should be increased.

REPORT 4
The security of employees is the top priority of the organisation and where a corporation is
considering the benefits of the inexorable activities, puts focus on making the workstation
protected. It is also admitted by the company that if any worker is injured at the workstation,
the security performances still require the expansion. A confidentiality has raised as an
extensive matter in the year. A corporation has procedure as well as system in place to protect
the secrecy however admit that privacy requires ongoing significant resources. According to
the related policies, each supplier making goods for reselling must approve to follow to
minimum norms in agreement with organisation (McGaughey, 2018). Following are the
minimum requirements such as-
1. No misapplication
2. No discernment activities
3. Freedom of association
4. Woking conditions must comply with relevant common laws
5. No corrupt activities
6. No child labour
7. Environmental agreements
Exploitation
National Australia Bank does not support the illegitimate perceptions, worker exploitation
oppressions and other violent or wrongful conducts (Janssens and Kaptein, 2016).
The organisation may create the positive and helpful working environment through-
a. working and assisting mutually collaboratively
b. Making decisions related to hiring according to the representation. Secured work
atmosphere of company will provide the safe working conditions.

REPORT 5
c. Conforming with domestic rules and central laws and regulations in relation to
security
d. Making sure that does not exploit against, oppress, or hassle members of team and at
workplace
It is required by the workers of National Australia Bank that they should-
a. Report the security related issues
b. Abide by the protection related policies
c. Conform with the policies related to alcohol and drugs of National Australia Bank
d. It is required by the company that employees should not to smoke at working hours or at
permitted breaks at premise, supported operations, as well as acts.
An organisation has ZTP in relation to illegal ownership of drug and its consumption, and a
exploitation of drug, at work whether in an organisation’s premises, when operating the
businesses in the best interests of National Australia Bank or at National Australia Bank -
sponsored role. The Zero Tolerance Policy of company is very helpful for the workers to not
be exploited (Miklosik, et. al, 2018).
Corruption and Bribery
National Australia Bank is devoted to make sure the anti- bribery at the workstation. Bribery
can take numerous ways. The benefit that is offered, rendered, or taken may be economic or
non-economic. For instance, this can involve non-valuable gifts, loans, political
contributions, charity, and give-and-accept favour, opportunities related to jobs and services
or excessive business hospitalities. A bribery may accept indirectly as well as directly. For
the instance, where an individual gets, the mediators and the agents to render offer that make
a bribe to others; or render proposals, which establish that bribe is made to the companion of

REPORT 6
the individuals, who are required to be influenced. The workers of National Australia Bank
must not render, render proposals, provide guarantee, or require the bribe and must not cause
the bribe to be given, accessible, guaranteed, or received by the others. No any situations will
the National Australia Bank support of the offers, or make, require and take the uneven
payments or new things of a value, to operate businesses and influence the decision relate to
business in the favour of National Australia Bank (Baumeister and Gutsche, 2017).
Furthermore, National Australia Bank restricts offering or accepting the gifts and
entertainment in the circumstances that may be considered to render development to the
undue influence. In a case where the values of gifts or entertainment exceed the gift
registration threshold, this must be promptly noted in the related gifts or entertainment
register and stated to proper Anti-bribery Officers. The Anti-bribery officer may get more
information through workers of National Australia Bank for empowering that the above-
discussed conditions are fulfilled in respect of the gift and entertainment that is noted on the
gifts and entertainment register (Linn, Smith-Gander and Barrington, 2015).
Dishonest and fraudulent behaviour
Every worker and director of the company is expected at every time to act continually with
related principles. As per the principle of perform with integrity, honesty and fairness, the
workers are required to be responsible for a decision. The honesty, integrity and fairness is
very necessary to a way wherever the business operates and should direct the decisions. The
values are very necessary to establishing belief of the suppliers, customers, friends, groups
and shareholders (Dakhelalla, 2014). The shareholders, suppliers, customers and various
communities of the National Australia Bank are required-

REPORT 7
 To perform the duties due to care and diligence as well as seeking getting the quality in the
roles
 To not to get involvement in illegal and unethical actions
 To become responsible for a decision and an action, and
 To make deals honestly with customers, competitors, and suppliers
Workers of organisation must not conduct deals in the securities of National Australia Bank,
or listed corporations, though in control of inner information in respect of the securities. The
internal information means to the data, which is not usually present and if this was, may or
would be likely to considerably affect the security’s prices (Pearn, 2015). More prohibitions
are applicable to the manager and the leader of the National Australia Bank, and may be
applied to the specific project teams from time to time. As per the principle of perform in
compliance with rules and regulations of the organisation, and do not make proper payment.
The workers of company must be alert and conform to the laws (Pulker, et. al, 2018).
Whistle-blower protections
As discussed above, the code of conduct relatively bans the direct involvement or indirect
involvement in illegal discrimination, exploitation on a line of bullying, sexual harassment,
dishonest conduct or fraudulent behaviour and the corruption. The case can be in the forms of
violation of one or more of the lawful or administrative needs, procedures and directions of
the company. The workers, directors, consultants or other people, who desire to or attempt to
report in relation with misbehaviours, secretly or not secretly, are considered as whistle
blowers. This is significant that there are comfortable and open responses in a form of putting
the concerned cases which are of critical significance (Klettner, Clarke and Boersma, 2014).

REPORT 8
The code of conduct particularly will render security expressly against retaliation for having
made the said reporting of misbehave (Zummo, McCredie and Sadiq, 2017).
Enforcement
The Code of conduct of National Australia Bank is imposed to people who are hired to do job
in this company. Code of conduct of company is applicable to people while those people are
identified as the representatives of corporations. In various conditions, this will involve the
time while worker is out of the organisation. The agents, advisors, contractors and mediators
are also accepted for recognising and seeing principles mentioned in code of conduct and
should be careful of the code regarding the business of company. The copy of the code of
conduct can be found on the website of the National Australia Bank. The copy of conduct and
a relevant divisional unit code will be provided to the each employee at the period they took
position in National Australia Bank (Grimmer, 2018).
The code of conduct has full support of Board and administration of an organisation, and
conformation with code is taken into consideration in really severe manner. As a level of
responsibility, compliance with code and with personal local unit code is seen by internal
audit operations of organisation regarding the Board of company. On the violation of Code,
the worker may face corrective action, including closure of services. If the situation includes
the violation of rules, the issue can also be referred to appropriate rules. This is the liability to
directly report a violation of the code by colleagues to direct management and executive.
They report conduct wherever there are no guarantees whether breaches of the code have
occurred. All the reports will be kept privately and the employee will not be depressed and
influenced by creating reports in a belief violation or alleged violation of laws and rules in
relation of code of conduct (Jones, Comfort and Hillier, 2014).

REPORT 9
Conclusion
As per the above analysis, it can be concluded that Integrity is the moral stance, which leads a
person to adhere to the values. The Code of conduct sets out the various individual qualities
and directions on those norms of required conducts. These involve truth, Professionalism,
commitments and agreed styles of administration.

REPORT 10
References
Baumeister, S., and Gutsche, R. (2017) The impact of CSR reporting quality on analyst
forecast accuracy. Oxford: Oxford University press
Colla, A. (2017) Corporate governance in 2017: Failures and wins. Governance
Directions, 69(4), p. 217.
Dakhelalla, R.F. (2014) The impact of corporate governance principles on board
characteristics: an Australian study. USA: Springer
Grayson-Morison, R., and Ramsay, I. (2014) Responsibilities of the Board of Directors.
Cambridge: Cambridge University Press
Grimmer, L. (2018) The diminished stakeholder: Examining the relationship between
suppliers and supermarkets in the Australian grocery industry. Journal of Consumer
Behaviour, 17(1), pp. e13-e20.
Janssens, M. R., and Kaptein, M. (2016) The ethical responsibility of companies towards
animals: A study of the expressed commitment of the Fortune Global 200. Journal of
Corporate Citizenship, 75(63), pp. 42-72.
Jones, P., Comfort, D., and Hillier, D. (2014) Environmental and Social Programmes and
Rapidly Growing Retailers. Economia Seria Management, 17(1), pp. 5-17.
Klettner, A., Clarke, T., and Boersma, M. (2014) The governance of corporate sustainability:
Empirical insights into the development, leadership and implementation of responsible
business strategy. Journal of Business Ethics, 122(1), pp. 145-165.

REPORT 11
Linn, B., Smith-Gander, D., and Barrington, J. (2015) The debate: The year ahead. Company
Director, 31(11), p.18.
McGaughey, F. (2018) Australia's proposed Modern Slavery Act for business reporting-part
of an international trend in business and human rights. Australian Resources and Energy Law
Journal, 36(3), p.29.
Miklosik, A., Evans, N., Hasprova, M., and Lipianska, J. (2018) Reflection of embedded
knowledge culture in communications of Australian companies. Knowledge Management
Research & Practice, pp. 1-10.
Pearn, J. (2015) Eponymous memorials of the Royal Children's Hospital,
Brisbane. Queensland History Journal, 22(8), p. 621.
Pulker, C. E., Trapp, G. S., Scott, J. A., and Pollard, C.M. (2018) Global supermarkets’
corporate social responsibility commitments to public health: a content
analysis. Globalization and health, 14(1), p.121.
Zummo, H., McCredie, B. and Sadiq, K. (2017) Addressing aggressive tax planning through
mandatory corporate tax disclosures: An exploratory case study. eJournal of Tax
Research, 15(2), pp. 359-383.