MBA502 Assessment 2: Emotional Intelligence and Woolworths Diversity

This presentation analyzes Woolworths Supermarkets' approach to diversity, fulfilling the requirements of an MBA502 assignment. It begins with an overview of the company, highlighting its significant presence in the Australian market and its diverse operations, including its online store and loyalty programs. The presentation then delves into Woolworths' diversity-related initiatives, emphasizing its commitment to an inclusive workplace, support for cultural and gender diversity, and programs for indigenous Australians and people with disabilities. The information is sourced from secondary research, including the company's website and other organizational sources. The presentation critiques these initiatives, pointing out potential failures and challenges in implementation, particularly in the context of diversity scandals. Finally, it offers recommendations for improvement, such as measuring diversity, implementing effective strategies, removing diversity policies from HR, focusing on retention, and providing effective training. The presentation provides a comprehensive overview of Woolworths' diversity efforts and offers valuable insights into its management of diversity in the workplace.

EMOTIONAL INTELLIGENCE
NAME OF THE STUDENT:
NAME OF THE UNIVERSITY:

OVERVIEW OF THE FIRM
The Woolworths supermarkets is the largest and the most
prominent supermarket store of Australia.
The presence of the company in the Australian market for close
to 100 years is the proof of its large scale reputation in the
island nation.
The company which is headquartered in Bella Vista, NSW has
expanded itself to close to 1000 stores across the country.

OVERVIEW OF THE FIRM
The presence of such large number of stores across Australia
proves its capability and operational reputation.
The company recorded revenue of more than A$55 billion in
the year 2018.
With a workforce of more than 115,000 people in its ranks,
Woolworths is one of the largest employers of not only
Australia but also all across the globe.

OVERVIEW OF THE FIRM
The presence of such large number of stores across Australia
proves its capability and operational reputation.
The company recorded revenue of more than A$55 billion in
the year 2018.
With a workforce of more than 115,000 people in its ranks,
Woolworths is one of the largest employers of not only
Australia but also all across the globe.

OVERVIEW OF THE FIRM
 The company was established in the year 1924 and specializes itself in the
year 1924 and specializes itself in selling different kinds of the groceries
like vegetables, meat, packaged food, magazines, DVD’s and many more as
such.
 Apart from this, the company also has subsidiary convenience stores named
“Metro”.
 The company has also recently launched its own online store “Home Shop”
which is a click and collect online store of the company.

OVERVIEW OF THE FIRM
 The management of the company has introduced loyalty schemes for the
customers under whom various discounts can be obtained at the stores as
well as other areas.
 The presence of these schemes makes shopping more attractive for the
customers which further increases the reputation and profitability of
Woolworths.

DIVERSITY RELATED INITIATIVES
 The Woolworths group can be termed as one of the best in class when it
comes to the matter of diversity.
 The company has its separate rules and policies that define diversity in the
workplace.
 The presence of the diverse range of people as the employees of the
company has been helpful for the organization to offer a proper and
efficient element.
 Woolworths Group Limited is committed to an inclusive workplace that
helps to embrace and promote diversity in a clear manner.

DIVERSITY RELATED INITIATIVES
 The management of the company provides value, respect as well as
leverage to the unique contributions of people with the diverse
backgrounds.
 The experience of all the people and the exceptional customer service to the
different types of community.
 The management of the business refers to the changing domestic
responsibilities throughout all their careers.

DIVERSITY RELATED INITIATIVES
The company has a large number of diversity objectives for their large number of
employees. This includes the likes of;
 Support the cultural and mutual diversity f the workforce and engage the
diverse workforce in different positions within the company
 Support the gender equality and continue to employ women into important roles
and responsibility within the company
 Training women with senior roles and skills that can help them to take up senior
posts within the company. Such kinds of programs helps to support the gender
diversity and equality of the company

DIVERSITY RELATED INITIATIVES
The company has a large number of diversity objectives for their large number
of employees. This includes the likes of;
 The management of the company has pledged to support the indigenous
Australian community and train them to take up important as well as
general roles within the company
 The providence of disability employment chances and also support the
process of career development process

DIVERSITY RELATED INITIATIVES
 The objectives clearly prove the presence of a large number of new and
existing diverse initiatives of the company.
 On the other hand, I have been able to gain a strong proof related to the
principles of the company regarding diversity and the measures
implemented by the management of the company to promote diversity
within the business organization.

DIVERSITY RELATED INITIATIVES
 The principles and policies of Woolworths provide a clear and strong
framework that supports the initiatives and policies of the government in a
strong and supportive manner.
 The management of the company rewards and promotes the team in a
supportive manner and presents reward to the people who are able to
promote diversity amongst the workforce of the company.
 The CEO and the other supervisors of the organization obtain information
and monitor the diversity of the workforce in a strong and supportive
manner that can be helpful for the organization.