MBA622: Strategic Proposal for Uniting Age Care Over Five Years

This report presents a strategic proposal for Uniting Age Care, a healthcare organization operating in Australia. The report begins with an introduction to comprehensive healthcare and the importance of strategic planning. It assesses key strategic issues facing the organization, including the impact of the COVID-19 crisis, challenges in providing local healthcare, and the need for innovation. The report outlines the organization's mission, vision, and five strategic objectives for the next five years: improving the interface between health and aged care services, ensuring an exceptional patient experience, creating a great place to work and volunteer, fostering a high-performing organization, and environmental commitment. The strategic objectives aim to ensure long-term sustainability and high-quality care. The conclusion emphasizes the importance of strategic planning in navigating environmental factors and achieving organizational goals, especially in the context of the COVID-19 pandemic and the need for innovation and stakeholder engagement. The report also includes references to relevant literature and online resources.

MBA622 Comprehensive Healthcare
Strategies
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INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
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INTRODUCTION
UnitingCare Australia effectively recommends sequencing of execution of community care
system, health, aged care and reforms that will facilitate better and more sustainable care for
older Australians. Comprehensive Health Care is defined as an approach that cares for whole
patients along with their needs and demands. Comprehensive health care is being undertaken by
many professionals in order to undertake source of standard approach to provide high quality
treatment to individuals (Miranti and et. al., 2018). Strategic planning play most important role
for healthcare organisation, as it will allow them to overseas strategy for entire company through
which they can effectively focus on defining vision and objectives. With the help of this
organisation can outline vision, priorities and future course of action through which they can
improve and maintain health care effectiveness. Present report has been conducted on, Uniting
age care, Uniting care Australia and provides high quality services with 50,000 employees with
more than 30,000 volunters. This organisation provides a number of services to individuals.
Present report includes assessment of key strategic issues, organization mission and vision and 5
strategic objectives through which organisation can overcome the opportunities and challenges.
MAIN BODY
Uniting age care, Uniting care Australia is operating its health care services and functions in
the Australia. This organisation is effectively committed to serve older people needs and
significantly hour their current commitments in the area of residential care.It is national body for
the UnitingCare network, made up of the Uniting Church in Australia's (UCA) community
services agencies.
This organisation offer social justice, community services to individuals. This
organisation is having a mission to make improvement in the health of community by offering
them high quality hospital care to individuals (Our purpose and values. 2020). Company is
currently offering support as well as care to individual of all age. In addition to this it has been
identified that this company is having vision to foster continuous improvement in safety and
quality of service and care that is being provided by them and effectively foster public care. In
addition to this, one of the most important aim of this organisation is to make older people stay
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connected or re-connected with their relationships, passions and interest and provide then
effective support to share their wisdom, skills and knowledge with community.
This organisation is having aim to continuously work towards developing high performing and
community centre health care service. Along with this, it has been underlined that this
organisation is also having an aim to effectively promote wellness and independence.
Furthermore it has been underlined that with their outstanding operational performance this
organisation continuously providing improved care for their patients while engaging with
community in order to become socially responsible as well as sustainable (Parry and et. al.,
2020).
https://unitingcare.org.au/about-us/
However it has been identified that there are a number of issues and factors which is
influencing organisation in its current and future competitive environment as well as strategies
which is affecting its operation due to the current Covid-19 crisis. For this it is essential for
organisation to develop strategic plan with functional level implementation in order to ensure
success and perform health care operations with improved patient care and outcome. With the
help of the strategic plan organisation can drive improvement in that safety and quality care
services mechanism and can sure future success.
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Key Strategic Issues
According to the review of the Uniting age care, Uniting care Australia services, it has been
identified that there were number of environmental factors that are significantly influencing
organisation current as well as future competitive environment and their strategies (Brasher and
Winterton, 2016). In order to overcome this it is essential for in organisation have proper
understanding and analysis of these factors as negligence of this may lead organisation towards
failure (Bodenheimer and Sinsky, 2014). It has been identified that there are a number of
challenges that were faced by Uniting age care, Uniting care Australia during current Covid-19
crisis. An issue related to offering local healthcare emergency services during corona virus crisis
is the major issue that affected health care facilities of this organisation. In addition to this, the
major challenge that has been facing by community care system this Uniting age care is related
to increase in flexibility and innovation. Along with this issues related to providing high
operational performance services during Covid-19 is also the major challenge along with
increase in the complexity of care requirements, patient demand and the service and amount of
patient data which is unexpectedly rising are impacting upon system and process of this
organisation (Rosen and et. al., 2018). These challenges not only affected business operations
effectiveness of Uniting age care, Uniting care Australia but also affected their performance in
a number of ways. Furthermore, it has been underlined that organisation also face challenges to
implement innovative approach in order to provide services in time effective manner with higher
standards. Thus, for this it is essential for organisation to develop unique and innovation plan in
order to provide fantastic and effective services and facilities to individuals (Puchalski and et. al.,
2014). It will allow organisation to stay committed to work environment during coved crisis.
According to the analysis it has been underlined that the challenge related to stay connected with
partners and local emergency healthcare providers or also the major challenge that affect
business operations services of this organisation.
Thus, according to the above-mentioned analysis it has been identified that there were a number
of factors and challenges that has been faced by Uniting age care, Uniting care Australia that
will affect their current and future competitive strategies. Thus, in order to assure more
competitiveness and provide high quality services to patients. It is essential for organisation to
develop effective and efficient strategic plan with the help of strategic decision making process.
In this organisation is require to strategically align with the future and ongoing impact of Covid-
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19 crisis in order to develop an approach for effective business operations. In context to this
mentioned below there is five year strategic plan been given that will allow organisation to
conduct their business functioning in a well define and effective manner.
5 year strategic plan 2021-2026
Strategic Objectives
Improving the interface between health and aged care service
It is one of the most important strategic objectives in which Uniting age care, Uniting
care Australia by sharing experience, knowledge and data and having significant collaboration
with their partners can make improvement in health care outcomes. Along with his by working
with communities in order to effectively deliver local emergency healthcare solution and
planning and responding for major emergency and events will facilitate Uniting age care,
Uniting care Australia to assure sustainability.
An exceptional patient experience
In this strategic objective Uniting age care, Uniting care Australia by providing safe,
timely, high quality and expert patient care services to every time to individual can assure
stainable growth after Covid-19 crisis. Along with by taking use of research and evidence to
continuously improve and learn the services will also facilitate Uniting age care, Uniting care
Australia to connected with individuals and emphasizing upon their needs and care.
A great place to work and volunteer
This objective will lead Uniting age care, Uniting care Australia to create a great place
to work and volunteer. In this organisation by building a culture of continuous development and
learning and embedding and ethical respectful culture can provide inclusive and flexible
workplace. This strategic objective will allow organisation to keep individuals safe,
psychologically and physically well.
A high performing organisation
This objective will facilitate Uniting age care, Uniting care Australia to make
improvement in their integrated Service model by being accountable for their outcomes and
action. Along with this by embracing technology, innovative ideas and system will allow
organisation to enhance quality and effectiveness of their healthcare services.
Environmental Commitment
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This strategic objective will facilitate Uniting age care, Uniting care Australia to recognise
everyday activities through which they can have significant and positive impact on Environment.
It is essential for Uniting age care, Uniting care Australia to stay committed towards
environment by improving overall environmental performance of organisation (Daniel and et. al.,
2018). In this with the help of, Environmental responsibility action plan to develop a social
responsibility business will allow organisation to make ongoing improvements in company
environmental performance. For this by reducing waste and maximizing recycling, reducing gas
consumption, regular analysis of water consumption and with the help of other activities like
installation of solar power system will allow Uniting age care, Uniting care Australia to
significantly contribute towards positive environment.
Thus, by staying committed towards above mentioned Five-strategic objective Uniting age
care, Uniting care Australia can ensure long term sustainability and can further provide high
quality care and facilities of customers. Furthermore mentioned below there is a diagram
outlined with the help of which respective Uniting care can achieve their set strategic objectives.
CONCLUSION
According to the above mentioned analysis it has been identified that Uniting age care,
Uniting care Australia is conducting their business operations with an aim to provide best
available services and facilities to individual. With having a proud history of offering world class
emergency health care services resource organisation aim towards enhancing uniqueness and
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innovativeness in their services after getting affected with the number of factors during Covid-19
crisis. Strategic plan plays essential role for organisation as it outline certain aims and objective
by committed to which organisation can stay connected with community and partners and can
develop significant reforms in order to provide better care to patients. With the help of taking
advantage of strategic plan organisation can effectively stay committed and respectful towards
stakeholders. It is essential for an organisation to effectively engage in the process of
understanding and evaluating factors that are prevailing in environment along with that its
impact upon business operations. With the help of this organisation can develop strategic
objective and can overcome the complexities of these factors and can undertake changes with the
use of better technology and innovation through which they can provide better services.
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REFERENCES
Books and Journals
Miranti, R and et. al., 2018. Child Social Exclusion, Poverty and Disadvantage in Australia.
Parry, Y and et. al., 2020. Primary healthcare: Meeting the needs of marginalised children: An
innovative nurse practitioner led health care model at uniting care Wesley
Bowden. Australian Nursing and Midwifery Journal. 26(10). pp.48-49.
Brasher, K. and Winterton, R., 2016. Whose responsibility? Challenges to creating an age-
friendly Victoria in the wider Australian policy context. In Age-friendly cities and
communities in international comparison (pp. 229-245). Springer, Cham.
Bodenheimer, T., Ghorob, A., Willard-Grace, R. and Grumbach, K., 2014. The 10 building
blocks of high-performing primary care. The Annals of Family Medicine. 12(2). pp.166-
171.
Bodenheimer, T. and Sinsky, C., 2014. From triple to quadruple aim: care of the patient requires
care of the provider. The Annals of Family Medicine. 12(6). pp.573-576.
Daniel, H and et. al., 2018. Addressing social determinants to improve patient care and promote
health equity: an American College of Physicians position paper. Annals of Internal
Medicine. 168(8). pp.577-578.
Rosen, M.A and et. al., 2018. Teamwork in healthcare: Key discoveries enabling safer, high-
quality care. American Psychologist. 73(4). p.433.
Puchalski, C.M and et. al., 2014. Improving the spiritual dimension of whole person care:
reaching national and international consensus. Journal of palliative medicine, 17(6),
pp.642-656.
Online
Our purpose and values. 2020. [Online]. Available
throughhttps://www.uniting.org/about-us/our-purpose-and-values
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