Analyzing Resistance to Change: A Case Study on McDonald's Operations

This report examines the concept of resistance to change within the context of McDonald's. It begins with a concept map and then delves into the various factors contributing to employee resistance, including job insecurity, peer pressure, and fear of failure. The report highlights how these factors, along with organizational policies, can hinder change implementation. It references relevant literature to support its analysis, providing a comprehensive overview of the challenges McDonald's faces when introducing changes. The report concludes by summarizing the key findings and emphasizing the importance of understanding and managing resistance to change for successful organizational transformation. The study provides a solid foundation for understanding the complexities of change management within a large organization like McDonald's.

What Do You Understand By Resistance
to Change

Table of Contents
INTRODUCTION...........................................................................................................................1
Concept Map................................................................................................................................1
Resistance to Change...................................................................................................................1
CONCLUSION................................................................................................................................2
REFERENCES................................................................................................................................3

INTRODUCTION
This Report is providing information about resistance to change in organization. Study of
external change is provided for McDonald's through concept map.
Concept Map
Resistance to Change
Resistance to change is an action that is taken by individual person or a group because
people feel insecure in condition change implementation. Resistance to change is tendency of
employee because they consider change as threat Fernandez & Rainey, (2017). There are
different reason the show resistance to change in organization procedure and methods. Some of
reason are as follows. It is important for McDonald's to manage this resistance to implement
changes in organization.
Insecurity of Job
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Employees shows resistance because changes that are going to be implement in
organization will be strange for them and this will reduce their productivity in future. They
develop thinking that company will fire them on basis of this low performance and efficiency.
Peer Pressure
This is also difficult for them to perform as expectation of seniors and supervisors. This
put them in huge pressure Birchler, (2015). To avoid this pressure the show resistance to change
in organization.
Fear of Failure
Fear of failure is also one of reason of resistance because fear to failure reduce their
motivation level and this fear make them to resist the change to maintain their performance and
productivity constant in McDonald's.
Organizational Policies
Policies of organization force are based on concept to get maximum performance from
employees Barak, (2018). This concept make the employees to resist change with in operations
to avoid failure in delivering proper output.
CONCLUSION
Brief information of change resistance has been provided in report for MacDonald's.
Different reasons of this resistance has been analysed in study.
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REFERENCES
Books and Journals
Fernandez, S., & Rainey, H. G. (2017). Managing successful organizational change in the public
sector. In Debating Public Administration (pp. 7-26). Routledge.
Barak, M. (2018). Are digital natives open to change? Examining flexible thinking and
resistance to change. Computers & Education, 121, 115-123.
Birchler, G. (2015). Handling resistance to change. Handbook of behavioral family therapy, 128-
155.
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