BA Business Management: HRM Policy Analysis of McDonald's Report

This report provides an in-depth analysis of McDonald's Human Resource Management (HRM) policies. It begins with an introduction to HRM and its significance in the global marketplace, focusing on how effective policies can enhance business performance and employee satisfaction. The research employs a primary research approach, utilizing both qualitative (interviews with McDonald's managers) and quantitative (questionnaires with employees) methods to gather data. The interviews explore managerial perspectives on various aspects of HRM, including the role of HR, handling workplace issues, and the influence of legislation. The questionnaire data, collected from a sample of McDonald's employees, is analyzed to assess their views on HRM's impact on business performance, the effectiveness of HR executives, employee needs satisfaction, and fairness in staff evaluations. The report concludes with a comprehensive interpretation of the findings, emphasizing the importance of HRM in fostering a positive work environment and contributing to overall organizational success.

Human Resource Management HRM Policy of McDonalds
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Contents
INTRODUCTION...........................................................................................................................3
Conduct a Primary research.........................................................................................................3
Interviews....................................................................................................................................4
Questionnaires.............................................................................................................................7
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20
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Topic- "Human Resource Management HRM Policy of McDonalds".
INTRODUCTION
Human resource Management is one of the best practice of managing the individual people to
achieve their better performance. But this report is mainly focused on the HRM policy that helps
for increasing the overall business profitable rate in global marketplace (Collins, 2021
Akingbola, 2020). Company culture as it will be happier, stay longer and be more productive
than individual people. This report will be conducting the primary research with the help of
qualitative as well as quantitative method. Afterwards, it will perform data interpretation in order
to find accurate result or outcome.
Conduct a Primary research
Primary research is all about the important concept that needs to be used by individuals
or organization. In order to gather or collect feedback directly from target markets instead of
relying on existing data or information. Primary research is mainly provide brief idea for
organization and then control over research process (Mohapatra and Samaddar, 2020). As a
result, it is finding the specific objective. In this primary research, it is mainly consideration of
two important methods such as Interviews of qualitative analysis and questionnaires of
quantitative analysis.
Qualitative analysis refers to the determination of non-numerical information or data
relevant Human resource management policies of McDonald’s. This type of research method is
basically supports for investigator to gather descriptive data from existing theories, which has
been already discussed in the previous studies (Yasdar, Djafar and Faisal, 2020).
Quantitative analysis is also become consider as technique or method that uses
mathematical as well as statistical modelling, measurement and research to understand the
behavior. This type of analysis should be consider as numerical values to find accurate result
solution and then reached to the conclusion.
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Interviews
An interview is based on the conversation for collecting or gather information from different
sources. On the basis of chosen topic, It has been selecting 2- manager of McDonald’s,
identifying their opinion or view point in regards of system of human resource management and
their policies where directly impacts on the organization.
Q1. What do think the most about working in Human resources?
Manager-1 He was said that working in human resources which become consider as most
important aspect in term of overall business growth and development. Working in HR is not easy
to handle the all essential business needs, employee and consumer expectations. But it is
becoming great opportunity to establish a good relationship with team members and also identify
their performance in business growth and development.
Manager-2 He was said that it is one of the important complex task to do work with different
individual people. According to personal opinion, it might have a great profession and part as
human resources where offering a chance to help individual people, provides a strong
opportunity for growth. It is possibly even learn a new things and improve performance.
Sometimes, it is very difficult to handle complex situation of staff members because of their
effective strategies and approaches.
Q.2 what are risk or opportunities of enterprise handled by human resource policies or
procedures?
Manager-1:- he was said that there are different kind of threat and opportunities within business
but it would be handled by HRM policies. Usually, it has been identified the workplace culture
and environment which influencing staff members. Sometimes, it has been increased conflict
among staff members in regards of salary, discrimination etc. So as this kind of threat will be
handled by HRM policy in workplace.
On the other hand, the opportunity of business which depend upon the HRM policy
where implementing suitable policy such as equal treatment, leave policy and other kind of
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performance measurement policy of every staff members. These are majorly increasing a great
opportunity for employees in the organization with the help of HRM policies or procedures.
Manager-2 he was said that threat handle by Human resource management through efficient
policies and procedures such as flexible working hours, create a safe environment, equal
treatment. These are consider as important opportunity for Human resources to achieve
organizational goal or objective (Tscholl and et.al., 2020). Sometimes, just as important, HRM
needs process in place to make a certain aspect, where staff member feel like their complaints
and feedback. On the basis of experience, it become important aspect in employment related
policy which is mainly handled by Human resource management.
Q.3 what is the purpose of HRM and how does it contribute in business growth or
development?
Manager-1 He was said that the purpose of Human resource management is to perform different
organizational activities such as staffing, employee compensation, benefits and defining work.
Essentially, the purpose of HRM is to increase productivity of organization by optimizing the
effectiveness of its staff members. In most of cases, HRM ensure that smooth functioning of
enterprise in order to increase the overall business profitability as well as productivity in
marketplace.
Manager-2 he was said that HRM start the process with better formulating the right procedures
for specific job requirements. It ensuring a successful enterprise growth of organization. The
contribution of HRM in organization which become consider as invisible agent and blind all
aspect of business smooth progress. Basically, HRM hold a great significant in growth and
development of organization. This can possible due to develop skills of HR and automatically
experience growth and expansion. Main Purpose of Human resource management is to establish
a strong position of brand in global marketplace, also fulfill all essential need or requirement for
staff members in the workplace.
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Q4. How could you analyse the legislation related the Human rights in the workplace?
Manager-1 He was said that rules and regulations are becoming consider as important aspect for
organizational growth and development. Generally, HRM will consider as legislation into one
act, cover disability, race, and gender discrimination. Human resources management should
implement “Human right Act 1998” sets out all fundamental rights, freedom that everyone use
them in the workplace. Through this way, Human resources provide the equal right for staff
members so that they can do their tasks in proper manner. Human rights encompass a large array
of employees from right to its decent work. This is completely associated with equal opportunity
and protection against discrimination. In this way, it is important to consider a proper legislation
or human rights in workplace include health & safety, privacy or security at work etc.
Manager-2 he was said that legislation related the Human rights in the workplace become
consider as important part of organization. So as company will implement a proper rule or
regulation in order to create or develop a friendly environment. Because there are lot of issue or
problem arise among people in regards of discrimination through race, gender etc. that’s why, it
is one of the great thing for Human resource management to applicable in the workplace. This
provide the better opportunity of staff members to do their tasks efficiently.
Q5. What are the demand of Human resource policies in the McDonald’s?
Manager-1 he was said that Demand of HR policies are important as they provide a better
structure, control, fairness, reasonableness and fairness in the McDonald’s. Whenever, HR
policies are ensuring compliance with a proper employment legislation and also inform every
staff members in regards of duties, responsibilities at workplace. This is one of great thing that
need to support entire business performance and efficiency. It is possible only due to the HR
policies in the McDonald’s.
Manager-2 he was said that demand of HR policies arise in marketplace because it helps for
organization to manage or control overall business operations and functions. In some situation, it
would be identified the issues of un-equality in the workplace. So that HR team will make a
proper strategy planning to implement fair policy. This kind of action will support for
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organization growth and development. That’s why, it has been continuously increasing the
demand of Human resource policy in the workplace. In recent times, organization has been
already implementing suitable policies in McDonald’s which means that aware about the specific
need or requirement for employees. An effective policy or procedure is always supports for
individual people where they can feel safe, protect their rights in the workplace.
Questionnaires
The questionnaires is based on the instrument for collecting or gathering large amount of
data or information through survey research. Basically, it is mainly consider as set of standards
questions. In this data Interpretation, the sample size is 10 employees of McDonald’s, whereas
they can share their own idea, assumption about the topic- Human resource management policy
in the organization.
Theme-1 Human resource management can improve the business performance and efficiency
Q 1. Do you think that Human resource management can improve the business performance
and efficiency?
Options Answers
Highly satisfied
Satisfied
Highly un-satisfied
Unsatisfied
Neutral
4
2
1
2
1
Total 10
Table: 1
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Figure: 1
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Data Interpretation-
From above analysis, it has been identified that maximum respondent agree with the
statement “Human resource management can improve the business performance and efficiency”.
Each and every respondent share their opinion on the basis of their experience in the
organization. Therefore, it become easier for data interpretation, identify the actual result or
outcome. In above table, it can be identified that 4 respondent highly satisfied, 2 satisfied, 1 is
highly un-satisfied, 2 are un-satisfied, 1-neutral. In this way, it has been determined the actual
response of different respondent’s. Analysis that define the significance of HRM in the
organization that help for improving entire business performance and efficiency by using
efficient business policy, procedure and strategy.
Theme- 2 HR executives are fully aware about the enterprise needs and Strategies.
Q 2. Do you think that HR executives are fully aware about the enterprise needs and Strategies?
Options Answers
Highly satisfied
Satisfied
Highly un-satisfied
Unsatisfied
Neutral
6
1
1
1
1
Total 10
Table: 2
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Figure: 2
Data Interpretation-
From above analysis, it has been identified that maximum respondent agree with the
statement “HR executives are fully aware about the enterprise needs and Strategies”. It can be
identified that 6 respondent highly satisfied, 1 satisfied, 1 is highly un-satisfied, 1-neutral. Each
and every respondent share their opinion on the basis of their experience in the organization
(Pedersen and et.al., 2021). This is because where Human resources executives are continuously
monitor or track the activities of staff member in the organization. Therefore, it become easier to
examine the current needs of particular strategy. So as it is increasing the overall business
profitability as well as productivity in marketplace.
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Theme-3 Do you think that HRM satisfied the need or requirement for employee in the
workplace.
Q 3. Do you think that HRM satisfied the need or requirement for employee in the workplace?
Options Answers
Highly satisfied
Satisfied
Highly un-satisfied
Unsatisfied
Neutral
2
3
5
1
0
total 10
Table: 3
Figure: 3
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Data Interpretation-
In above chart, it has been summarized that maximum respondent agree with the
statement “HRM satisfied the need or requirement for employee in the workplace so as identify
the response of respondent’s identified that 2 respondent highly satisfied, 3 satisfied, 5 is highly
un-satisfied, 1 un-satisfied, 0-neutral. Each and every respondent share their opinion on the basis
of their experience in the organization. The primary role of Human resource management is to
provide the working environment of every staff members, therefore they can easily perform task
in proper manner. Generally, HRM satisfied the employees through leave policy, friendly
environment and so on. This is one of the important aspect to handle the various kind of
employee need or requirements.
Theme-4 Evaluation of staff process is fair by using HR policies.
Q 4. Do you think evaluation of staff process is fair by using HR policies?
Options Answers
Highly satisfied
Satisfied
Highly un-satisfied
Unsatisfied
Neutral
3
1
1
3
2
Total 10
Table: 4
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