Human Resource Management Report: Analysis of McDonald's Practices

This report offers a comprehensive analysis of Human Resource Management (HRM) practices within McDonald's. It begins by outlining the fundamental aspects of HRM and then delves into the specific context of McDonald's, examining employee relations and the importance of maintaining a positive work environment. The report also addresses the implications of employment law, emphasizing the need for compliance with regulations like equal opportunity and human rights. Furthermore, it provides insights into job descriptions, person specifications, and the selection processes employed by different service industries, including McDonald's. The report concludes with a list of references, providing a foundation for further research and study of HRM principles and their practical application in a real-world business environment.

HUMAN RESOURCE MANAGEMENT

 Introduction
 Employee relations in McDonald's
 Implications of employment law in human resource management
 Job description and person specification
 Selection process of different service industries
 References
TABLE OF CONTENT

Human Resource Management (HRM) is a process by
which organisations manage its human resource or
manpower according to the needs of given
organisations. Human resource management has four
main functions, first is planning where human resource
needs of company are planned.
INTRODUCTION

Employee relations refers to efforts of company and its HRM activities which they perform for manage
good relations with employees. There are several benefits of having good employee-employer relations
for organisations and for personnel both. Maintaining healthy relationships with manpower who are
engaged in operations is mandatory for entities for obtaining effective results, quality service and low
employee turnover ratio.
Employee relations in McDonald's

Number of laws and regulations are present and made by government which defines the rights of
employees. These laws are mandatory for organisations to follow and to comply with. This is task of
Human resource departments of McDonald's to comply with these laws which are issues by government.
Some of those laws are as follows:
 Equal employment opportunity
 Equal pay
 Human rights Act
 Trade unions
Implications of employment law in human resource
management

JOB DESCRIPTION
Job Title: Manager
Reports to: Senior Manager
Job Overview: The job role of manager is very demanding they have to be very attentive and observing at
all times. Managers has several responsibilities to perform at different levels of organisation structure. All
these roles and duties are needed to be performed well for better performance of other employees in
company.
Job description and person specification

Selection process varies from industry to industry and from business operations, the selection process
starts from recruiting employees. Selection processes can be expensive but it entirely depends on the
business, its functions and needs of the organisation.
Selection process of different service industries

 Guest, D. E., 2017. Human resource management and employee well‐being: Towards a new analytic
framework. Human Resource Management Journal. 27(1). pp.22-38.
 Maglio, P. P. and et. al., 2018. Handbook of Service Science, Volume II. Springer Publishing Company,
Incorporated.
 Nieves, J. and Quintana, A., 2018. Human resource practices and innovation in the hotel industry: The
mediating role of human capital. Tourism and Hospitality Research. 18(1). pp.72-83.
References

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